메뉴 건너뛰기




Volumn 23, Issue 1, 2008, Pages 54-72

Perceived organizational support and performance relationships across levels of organizational cynicism

Author keywords

Employee attitudes; Organizational behaviour; Organizational culture; Performance management

Indexed keywords


EID: 39049136385     PISSN: 02683946     EISSN: None     Source Type: Journal    
DOI: 10.1108/02683940810849666     Document Type: Article
Times cited : (109)

References (67)
  • 3
    • 0040063544 scopus 로고    scopus 로고
    • "Employee cynicism: An examination using a contract violation framework"
    • Andersson, L. (1996), "Employee cynicism: An examination using a contract violation framework", Human Relations, Vol. 49, pp. 1395-418.
    • (1996) Human Relations , vol.49 , pp. 1395-1418
    • Andersson, L.1
  • 4
    • 0031231857 scopus 로고    scopus 로고
    • "Cynicism in the workplace: Some causes and effects"
    • Andersson, L. and Bateman, T. (1997), "Cynicism in the workplace: some causes and effects", Journal of Organizational Behavior, Vol. 18, pp. 449-69.
    • (1997) Journal of Organizational Behavior , vol.18 , pp. 449-469
    • Andersson, L.1    Bateman, T.2
  • 5
    • 0000722028 scopus 로고    scopus 로고
    • "Work outcomes and job design for contract versus permanent information systems professionals on software development teams"
    • Ang, S. and Slaughter, S. (2001), "Work outcomes and job design for contract versus permanent information systems professionals on software development teams", MIS Quarterly, Vol. 25, pp. 321-50.
    • (2001) MIS Quarterly , vol.25 , pp. 321-350
    • Ang, S.1    Slaughter, S.2
  • 6
    • 0032041943 scopus 로고    scopus 로고
    • "Perceived organizational support and police performance: The moderating influence of socio-emotional needs"
    • Armeli, S., Eisenberger, R., Fasolo, P. and Lynch, P. (1998), "Perceived organizational support and police performance: The moderating influence of socio-emotional needs", Journal of Applied Psychology, Vol. 83, pp. 287-97.
    • (1998) Journal of Applied Psychology , vol.83 , pp. 287-297
    • Armeli, S.1    Eisenberger, R.2    Fasolo, P.3    Lynch, P.4
  • 7
    • 0002305454 scopus 로고
    • "From intentions to actions: A theory of planned behavior"
    • in Kuhl, J. and Beckmann, J. (Eds) Springer, Heidelberg
    • Azjen, I. (1985), "From intentions to actions: A theory of planned behavior", in Kuhl, J. and Beckmann, J. (Eds), Action-Control: From Cognition to Behavior, Springer, Heidelberg, pp. 11-39.
    • (1985) Action-Control: From Cognition to Behavior , pp. 11-39
    • Azjen, I.1
  • 8
    • 33749833785 scopus 로고    scopus 로고
    • "Crossover of burnout and engagement in work teams"
    • Bakker, A., van Emmerik, H. and Euwema, M. (2006), "Crossover of burnout and engagement in work teams", Work and Occupations, Vol. 33, pp. 464-89.
    • (2006) Work and Occupations , vol.33 , pp. 464-489
    • Bakker, A.1    van Emmerik, H.2    Euwema, M.3
  • 9
  • 10
    • 0000170151 scopus 로고
    • "Evidence for altruism: Toward a pluralism of prosocial motives"
    • Batson, C. and Shaw, L. (1991), "Evidence for altruism: Toward a pluralism of prosocial motives", Psychological Inquiry, Vol. 2, pp. 107-22.
    • (1991) Psychological Inquiry , vol.2 , pp. 107-122
    • Batson, C.1    Shaw, L.2
  • 11
    • 34147223108 scopus 로고    scopus 로고
    • "Even if the tower is 'ivory', it isn't white: Understanding the consequences of faculty cynicism"
    • Bedeian, A. (2007), "Even if the tower is 'ivory', it isn't white: understanding the consequences of faculty cynicism", Academy of Management Learning & Education, Vol. 6, pp. 9-32.
    • (2007) Academy of Management Learning & Education , vol.6 , pp. 9-32
    • Bedeian, A.1
  • 12
    • 0017061679 scopus 로고
    • "Irony and cynicism as defense mechanisms"
    • Blaser, A. (1976), "Irony and cynicism as defense mechanisms", Confinia Psychiatrica, Vol. 19, pp. 80-8.
    • (1976) Confinia Psychiatrica , vol.19 , pp. 80-88
    • Blaser, A.1
  • 13
    • 34248339276 scopus 로고    scopus 로고
    • "Volunteering for charity: Pride, respect, and the commitment of volunteers"
    • Boezeman, E. and Ellemers, N. (2007), "Volunteering for charity: pride, respect, and the commitment of volunteers", Journal of Applied Psychology, Vol. 92, pp. 771-85.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 771-785
    • Boezeman, E.1    Ellemers, N.2
  • 15
    • 84995571599 scopus 로고    scopus 로고
    • "A new look at psychological climate and its relationship to job involvement, effort, and performance"
    • Brown, S.P. and Leigh, T.W. (1996), "A new look at psychological climate and its relationship to job involvement, effort, and performance", Journal of Applied Psychology, Vol. 81, pp. 358-68.
    • (1996) Journal of Applied Psychology , vol.81 , pp. 358-368
    • Brown, S.P.1    Leigh, T.W.2
  • 18
    • 0042882440 scopus 로고    scopus 로고
    • "Keeping the promise: Psychological contract violations for minority employees"
    • Chrobot-Mason, D.L. (2003), "Keeping the promise: Psychological contract violations for minority employees", Journal of Managerial Psychology, Vol. 18, pp. 22-45.
    • (2003) Journal of Managerial Psychology , vol.18 , pp. 22-45
    • Chrobot-Mason, D.L.1
  • 19
  • 22
    • 33744520216 scopus 로고    scopus 로고
    • "Emotion as a mediator of the relations between perceived supervisor support and psychological hardiness and employee cynicism"
    • Cole, M., Bruch, H. and Vogel, B. (2006), "Emotion as a mediator of the relations between perceived supervisor support and psychological hardiness and employee cynicism", Journal of Organizational Behavior, Vol. 27, pp. 463-84.
    • (2006) Journal of Organizational Behavior , vol.27 , pp. 463-484
    • Cole, M.1    Bruch, H.2    Vogel, B.3
  • 23
    • 21344490503 scopus 로고
    • "A review and an integration of research in job burnout"
    • Cordes, C.L. and Dougherty, T.W. (1993), "A review and an integration of research in job burnout", Academy of Management Review, Vol. 18, pp. 621-56.
    • (1993) Academy of Management Review , vol.18 , pp. 621-656
    • Cordes, C.L.1    Dougherty, T.W.2
  • 24
    • 0040955059 scopus 로고    scopus 로고
    • "Trust and design of work: Complementary constructs in satisfaction and performance"
    • Cunningham, J., Barton, J. and MacGregor, J. (2000), "Trust and design of work: Complementary constructs in satisfaction and performance", Human Relations, Vol. 53, pp. 1575-91.
    • (2000) Human Relations , vol.53 , pp. 1575-1591
    • Cunningham, J.1    Barton, J.2    MacGregor, J.3
  • 26
    • 33947388043 scopus 로고    scopus 로고
    • "Support from the top: Supervisors' perceived organizational support as a mediator of leader-member exchange to satisfaction and performance relationships"
    • Erdogan, B. and Enders, J. (2007), "Support from the top: supervisors' perceived organizational support as a mediator of leader-member exchange to satisfaction and performance relationships", Journal of Applied Psychology, Vol. 92, pp. 321-30.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 321-330
    • Erdogan, B.1    Enders, J.2
  • 27
    • 0031255251 scopus 로고    scopus 로고
    • "Perceived organizational support, discretionary treatment, and job satisfaction"
    • Eisenberger, R., Cummings, J., Armeli, S. and Lynch, P. (1997), "Perceived organizational support, discretionary treatment, and job satisfaction", Journal of Applied Psychology, Vol. 82, pp. 812-30.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 812-830
    • Eisenberger, R.1    Cummings, J.2    Armeli, S.3    Lynch, P.4
  • 28
    • 24244434664 scopus 로고
    • "Effects of perceived organizational support on employee diligence, innovation, and commitment"
    • Eisenberger, R., Fasolo, P. and Davis-LaMastro, V. (1990), "Effects of perceived organizational support on employee diligence, innovation, and commitment", Journal of Applied Psychology, Vol. 53, pp. 51-9.
    • (1990) Journal of Applied Psychology , vol.53 , pp. 51-59
    • Eisenberger, R.1    Fasolo, P.2    Davis-LaMastro, V.3
  • 31
    • 0033925615 scopus 로고    scopus 로고
    • "Some benefits of dichotomizing in psychiatric and criminology research"
    • Farrington, D. and Loeber, R. (2000), "Some benefits of dichotomizing in psychiatric and criminology research", Criminal Behavior and Mental Health, Vol. 10, pp. 100-22.
    • (2000) Criminal Behavior and Mental Health , vol.10 , pp. 100-122
    • Farrington, D.1    Loeber, R.2
  • 32
    • 33645923721 scopus 로고    scopus 로고
    • "The assumed linearity of organizational phenomena: Implications for occupational stress and well-being"
    • in Perrewé, P. and Ganster, D. (Eds) JAI Press/Elsevier Science, Oxford
    • Ferris, G.R., Bowen, M.G., Treadway, D.C., Hochwarter, W.A., Hall, A.T. and Perrewé, P.L. (2006), "The assumed linearity of organizational phenomena: Implications for occupational stress and well-being", in Perrewé, P. and Ganster, D. (Eds), Research in Occupational Stress and Well Being, JAI Press/Elsevier Science, Oxford, pp. 205-32.
    • (2006) Research in Occupational Stress and Well Being , pp. 205-232
    • Ferris, G.R.1    Bowen, M.G.2    Treadway, D.C.3    Hochwarter, W.A.4    Hall, A.T.5    Perrewé, P.L.6
  • 33
    • 0034147720 scopus 로고    scopus 로고
    • "Mood and emotions while working: Missing pieces of job satisfaction?"
    • Fisher, C. (2000), "Mood and emotions while working: Missing pieces of job satisfaction?", Journal of Organizational Behavior, Vol. 21, pp. 185-202.
    • (2000) Journal of Organizational Behavior , vol.21 , pp. 185-202
    • Fisher, C.1
  • 34
    • 0034198897 scopus 로고    scopus 로고
    • "Positive affect and the other side of coping"
    • Folkman, S. and Moskowitz, D. (2000), "Positive affect and the other side of coping", American Psychologist, Vol. 55, pp. 647-53.
    • (2000) American Psychologist , vol.55 , pp. 647-653
    • Folkman, S.1    Moskowitz, D.2
  • 35
    • 85043904715 scopus 로고    scopus 로고
    • "The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions"
    • Fredrickson, B. (2001), "The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions", American Psychologist, Vol. 56, pp. 218-26.
    • (2001) American Psychologist , vol.56 , pp. 218-226
    • Fredrickson, B.1
  • 36
    • 84871296458 scopus 로고    scopus 로고
    • "The experience of work and turnover intention: Interactive effects of value attainment, job satisfaction, and positive mood"
    • George, J. and Jones, G. (1996), "The experience of work and turnover intention: Interactive effects of value attainment, job satisfaction, and positive mood", Journal of Applied Psychology, Vol. 81, pp. 318-25.
    • (1996) Journal of Applied Psychology , vol.81 , pp. 318-325
    • George, J.1    Jones, G.2
  • 38
    • 39049161647 scopus 로고    scopus 로고
    • "Leader member exchange and job tension: Linear and non-linear effects across levels of affective disposition"
    • Hochwarter, W.A. and Byrne, Z.S. (2005), "Leader member exchange and job tension: Linear and non-linear effects across levels of affective disposition", Journal of Business and Psychology, Vol. 20, pp. 171-90.
    • (2005) Journal of Business and Psychology , vol.20 , pp. 171-190
    • Hochwarter, W.A.1    Byrne, Z.S.2
  • 40
    • 34247607647 scopus 로고    scopus 로고
    • "The interactive effects of work-induced guilt and ability to manage resources on job and life satisfaction"
    • Hochwarter, W., Perrewé, P., Meurs, J. and Kacmar, C. (2007), "The interactive effects of work-induced guilt and ability to manage resources on job and life satisfaction", Journal of Occupational Health Psychology, Vol. 12, pp. 125-35.
    • (2007) Journal of Occupational Health Psychology , vol.12 , pp. 125-135
    • Hochwarter, W.1    Perrewé, P.2    Meurs, J.3    Kacmar, C.4
  • 41
    • 0004049197 scopus 로고    scopus 로고
    • Cambridge University Press, Cambridge
    • Hodson, R. (2001), Dignity at Work, Cambridge University Press, Cambridge.
    • (2001) Dignity at Work
    • Hodson, R.1
  • 42
    • 34249803820 scopus 로고    scopus 로고
    • "Role conflict and burnout: The direct and moderating effects of political skill and perceived organizational support on burnout dimensions"
    • Jawahar, I., Stone, T. and Kisamore, J. (2007), "Role conflict and burnout: The direct and moderating effects of political skill and perceived organizational support on burnout dimensions", International Journal of Stress Management, Vol. 14, pp. 142-59.
    • (2007) International Journal of Stress Management , vol.14 , pp. 142-159
    • Jawahar, I.1    Stone, T.2    Kisamore, J.3
  • 43
    • 0042929426 scopus 로고    scopus 로고
    • "The effects of psychological contract breach and organizational cynicism: Not all social exchange violations are created equal"
    • Johnson, J. and O'Leary-Kelly, A. (2003), "The effects of psychological contract breach and organizational cynicism: Not all social exchange violations are created equal", Journal of Organizational Behavior, Vol. 24, pp. 627-47.
    • (2003) Journal of Organizational Behavior , vol.24 , pp. 627-647
    • Johnson, J.1    O'Leary-Kelly, A.2
  • 45
    • 0014331116 scopus 로고
    • "Statistical significance in psychological research"
    • Lykken, D.T. (1968), "Statistical significance in psychological research", Psychological Bulletin, Vol. 70, pp. 151-9.
    • (1968) Psychological Bulletin , vol.70 , pp. 151-159
    • Lykken, D.T.1
  • 46
    • 0033177011 scopus 로고    scopus 로고
    • "Perceived organizational support: Inferior versus superior performance by wary employees"
    • Lynch, P., Eisenberger, R. and Armeli, R. (1999), "Perceived organizational support: Inferior versus superior performance by wary employees", Journal of Applied Psychology, Vol. 84, pp. 467-83.
    • (1999) Journal of Applied Psychology , vol.84 , pp. 467-483
    • Lynch, P.1    Eisenberger, R.2    Armeli, R.3
  • 48
    • 0036679862 scopus 로고    scopus 로고
    • "Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates and consequences"
    • Meyer, J., Stanley, D., Hercovitch, L. and Topolnytsky, L. (2002), "Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates and consequences", Journal of Vocational Behavior, Vol. 61, pp. 20-52.
    • (2002) Journal of Vocational Behavior , vol.61 , pp. 20-52
    • Meyer, J.1    Stanley, D.2    Hercovitch, L.3    Topolnytsky, L.4
  • 49
    • 84977397474 scopus 로고
    • "Beyond demography: A psychographic profile of the workforce"
    • Mirvis, P. and Kanter, D. (1991), "Beyond demography: A psychographic profile of the workforce", Human Resource Management, Vol. 30, pp. 45-68.
    • (1991) Human Resource Management , vol.30 , pp. 45-68
    • Mirvis, P.1    Kanter, D.2
  • 50
    • 34249651424 scopus 로고    scopus 로고
    • "Organizational cynicism: Extending the exit, voice, loyalty and neglect model of employees' response to adverse conditions in the workplace"
    • Naus, F., van Iterson, A. and Roe, R. (2007), "Organizational cynicism: Extending the exit, voice, loyalty and neglect model of employees' response to adverse conditions in the workplace", Human Relations, Vol. 60, pp. 683-718.
    • (2007) Human Relations , vol.60 , pp. 683-718
    • Naus, F.1    van Iterson, A.2    Roe, R.3
  • 51
    • 0031535325 scopus 로고    scopus 로고
    • "Organizational citizenship behavior: It's construct clean-up time"
    • Organ, D.W. (1997), "Organizational citizenship behavior: It's construct clean-up time", Human Performance, Vol. 10, pp. 85-97.
    • (1997) Human Performance , vol.10 , pp. 85-97
    • Organ, D.W.1
  • 53
    • 84880973434 scopus 로고    scopus 로고
    • "Perceived organizational support: A review of the literature"
    • Rhoades, L. and Eisenberger, R. (2002), "Perceived organizational support: A review of the literature", Journal of Applied Psychology, Vol. 87, pp. 698-714.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 698-714
    • Rhoades, L.1    Eisenberger, R.2
  • 54
    • 84973815441 scopus 로고
    • "The construction and implementation of an alternative measure of police cynicism"
    • Regoli, B., Crank, J. and Rivera, G. (1990), "The construction and implementation of an alternative measure of police cynicism", Criminal Justice and Behavior, Vol. 17, pp. 395-409.
    • (1990) Criminal Justice and Behavior , vol.17 , pp. 395-409
    • Regoli, B.1    Crank, J.2    Rivera, G.3
  • 55
    • 0003153131 scopus 로고    scopus 로고
    • "Understanding and managing cynicism about organizational change"
    • Reichers, A.E. and Wanous, J.P. (1997), "Understanding and managing cynicism about organizational change", Academy of Management Executive, Vol. 11, pp. 48-59.
    • (1997) Academy of Management Executive , vol.11 , pp. 48-59
    • Reichers, A.E.1    Wanous, J.P.2
  • 56
    • 33749343567 scopus 로고    scopus 로고
    • "Antecedents and consequences of employee engagement"
    • Saks, A. (2006), "Antecedents and consequences of employee engagement", Journal of Managerial Psychology, Vol. 21, pp. 600-19.
    • (2006) Journal of Managerial Psychology , vol.21 , pp. 600-619
    • Saks, A.1
  • 57
    • 33745321266 scopus 로고    scopus 로고
    • "When supervisors feel supported: Relationships with subordinates' perceived supervisor support, perceived organizational support and performance"
    • Shanock, L. and Eisenberger, R. (2006), "When supervisors feel supported: Relationships with subordinates' perceived supervisor support, perceived organizational support and performance", Journal of Applied Psychology, Vol. 91, pp. 689-95.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 689-695
    • Shanock, L.1    Eisenberger, R.2
  • 58
    • 0006838669 scopus 로고
    • "Method variance as an artifact in self-reported affect and perceptions at work: Myth or significant problem?"
    • Spector, P. (1987), "Method variance as an artifact in self-reported affect and perceptions at work: Myth or significant problem?", Journal of Applied Psychology, Vol. 72, pp. 438-43.
    • (1987) Journal of Applied Psychology , vol.72 , pp. 438-443
    • Spector, P.1
  • 59
    • 3042770416 scopus 로고    scopus 로고
    • "The impact of perceived organizational support on the relationship between boundary spanner role stress and work outcomes"
    • Stamper, C. and Johlke, M. (2003), "The impact of perceived organizational support on the relationship between boundary spanner role stress and work outcomes", Journal of Management, Vol. 29, pp. 569-88.
    • (2003) Journal of Management , vol.29 , pp. 569-588
    • Stamper, C.1    Johlke, M.2
  • 60
    • 21844508093 scopus 로고
    • "Generalization of employee involvement training to the job setting: Individual and situational effects"
    • Tesluk, P., Farr, J., Mathieu, J. and Vance, R. (1995), "Generalization of employee involvement training to the job setting: Individual and situational effects", Personnel Psychology, Vol. 48, pp. 607-33.
    • (1995) Personnel Psychology , vol.48 , pp. 607-633
    • Tesluk, P.1    Farr, J.2    Mathieu, J.3    Vance, R.4
  • 61
    • 0033246748 scopus 로고    scopus 로고
    • "Replication and theory development in the organizational sciences: A critical realistic perspective"
    • Tsang, E. and Kwan, K. (1999), "Replication and theory development in the organizational sciences: A critical realistic perspective", Academy of Management Review, Vol. 24, pp. 759-80.
    • (1999) Academy of Management Review , vol.24 , pp. 759-780
    • Tsang, E.1    Kwan, K.2
  • 62
    • 34548864084 scopus 로고    scopus 로고
    • "An examination of the role of perceived support and employee commitment in employee-customer encounters"
    • Vandenberghe, C., Bentein, K., Michon, R., Chebat, J., Tremblay, M. and Fils, J. (2007), "An examination of the role of perceived support and employee commitment in employee-customer encounters", Journal of Applied Psychology, Vol. 92, pp. 1177-87.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 1177-1187
    • Vandenberghe, C.1    Bentein, K.2    Michon, R.3    Chebat, J.4    Tremblay, M.5    Fils, J.6
  • 63
    • 0024023344 scopus 로고    scopus 로고
    • "Development and validation of brief measures of positive and negative affect: The PANAS scale"
    • Watson, D., Clark, L. and Tellegen, A. (1998), "Development and validation of brief measures of positive and negative affect: The PANAS scale", Journal of Personality and Social Psychology, Vol. 54, pp. 1063-70.
    • (1998) Journal of Personality and Social Psychology , vol.54 , pp. 1063-1070
    • Watson, D.1    Clark, L.2    Tellegen, A.3
  • 64
    • 84965736505 scopus 로고
    • "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors"
    • Williams, L.J. and Anderson, S.E. (1991), "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors", Journal of Management, Vol. 17, pp. 601-18.
    • (1991) Journal of Management , vol.17 , pp. 601-618
    • Williams, L.J.1    Anderson, S.E.2
  • 65
    • 0001424921 scopus 로고
    • "P=fM×A: Cognitive ability as a moderator of the relationship between personality and performance"
    • Wright, P., Kacmar, K., McMahan, G. and Deleeuw, K. (1995), "P= fM×A: Cognitive ability as a moderator of the relationship between personality and performance", Journal of Management, Vol. 21, pp. 1129-40.
    • (1995) Journal of Management , vol.21 , pp. 1129-1140
    • Wright, P.1    Kacmar, K.2    McMahan, G.3    Deleeuw, K.4
  • 66
    • 0000319978 scopus 로고
    • "The relation of strength of stimulus to rapidity of habit formation"
    • Yerkes, R. and Dodson, J. (1908), "The relation of strength of stimulus to rapidity of habit formation", Journal of Comparative Neurology and Psychology, Vol. 61, pp. 459-62.
    • (1908) Journal of Comparative Neurology and Psychology , vol.61 , pp. 459-462
    • Yerkes, R.1    Dodson, J.2
  • 67
    • 0037381797 scopus 로고    scopus 로고
    • "Components of hostility and verbal communication of emotion"
    • Zwall, C., Prkachin, K., Husted, J. and Stones, M. (2003), "Components of hostility and verbal communication of emotion", Psychology and Health, Vol. 18, pp. 261-73.
    • (2003) Psychology and Health , vol.18 , pp. 261-273
    • Zwall, C.1    Prkachin, K.2    Husted, J.3    Stones, M.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.