메뉴 건너뛰기




Volumn 24, Issue SPEC. ISS., 2003, Pages 627-647

The effects of psychological contract breach and organizational cynicism: Not all social exchange violations are created equal

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0042929426     PISSN: 08943796     EISSN: None     Source Type: Journal    
DOI: 10.1002/job.207     Document Type: Article
Times cited : (421)

References (57)
  • 1
    • 0040063544 scopus 로고    scopus 로고
    • Employee cynicism: An examination using a contract violation framework
    • Andersson, L. M. (1996). Employee cynicism: an examination using a contract violation framework. Human Relations, 49, 1395-1418.
    • (1996) Human Relations , vol.49 , pp. 1395-1418
    • Andersson, L.M.1
  • 3
    • 0036248874 scopus 로고    scopus 로고
    • Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model
    • Aryee, S., Budhwar, P. S., & Xiong Chen, Z. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model. Journal of Organizational Behavior, 23, 267-286.
    • (2002) Journal of Organizational Behavior , vol.23 , pp. 267-286
    • Aryee, S.1    Budhwar, P.S.2    Xiong Chen, Z.3
  • 4
    • 85017206264 scopus 로고
    • The Big Five personality dimensions and job performance
    • Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance. Personnel Psychology, 44(1), 1-26.
    • (1991) Personnel Psychology , vol.44 , Issue.1 , pp. 1-26
    • Barrick, M.R.1    Mount, M.K.2
  • 5
    • 34249685149 scopus 로고
    • Roger, me, and my attitude: Film propaganda and cynicism toward corporate leadership
    • Bateman, T. S., Sakano, T., & Fujita, M. (1992). Roger, me, and my attitude: film propaganda and cynicism toward corporate leadership. Journal of Applied Psychology, 77, 768-771.
    • (1992) Journal of Applied Psychology , vol.77 , pp. 768-771
    • Bateman, T.S.1    Sakano, T.2    Fujita, M.3
  • 7
    • 0035620976 scopus 로고    scopus 로고
    • How work ideologies shape the psychological contracts of professional employees: Examining doctors' responses to perceived breach
    • Bunderson, J. S. (2001). How work ideologies shape the psychological contracts of professional employees: examining doctors' responses to perceived breach. Journal of Organizational Behavior, 22, 1-25.
    • (2001) Journal of Organizational Behavior , vol.22 , pp. 1-25
    • Bunderson, J.S.1
  • 8
    • 0001841715 scopus 로고    scopus 로고
    • The psychological contract in the UK public sector: Employer and employee obligations and contract fulfillment
    • S. J. Havlovic (Ed.), NPS
    • Coyle-Shapiro, J., & Kessler, I. (1998). The psychological contract in the UK public sector: employer and employee obligations and contract fulfillment. In S. J. Havlovic (Ed.), Academy of Management Best Paper Proceedings (NPS, 1-7).
    • (1998) Academy of Management Best Paper Proceedings , pp. 1-7
    • Coyle-Shapiro, J.1    Kessler, I.2
  • 9
    • 0034310932 scopus 로고    scopus 로고
    • Consequence of psychological contract for the employment relationship: A large scale survey
    • Coyle-Shapiro, J., & Kessler, I. (2000). Consequence of psychological contract for the employment relationship: a large scale survey. Journal of Management Studies, 37, 903-930.
    • (2000) Journal of Management Studies , vol.37 , pp. 903-930
    • Coyle-Shapiro, J.1    Kessler, I.2
  • 10
    • 0037302144 scopus 로고    scopus 로고
    • The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors
    • Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88, 160-169.
    • (2003) Journal of Applied Psychology , vol.88 , pp. 160-169
    • Cropanzano, R.1    Rupp, D.E.2    Byrne, Z.S.3
  • 12
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobserved variables and measurement error
    • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobserved variables and measurement error. Journal of Marketing Research, 18, 39-50.
    • (1981) Journal of Marketing Research , vol.18 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 13
    • 58149208119 scopus 로고
    • The development of markers for the Big-Five factor structure
    • Goldberg, L. R. (1992). The development of markers for the Big-Five factor structure. Psychological Assessment, 4, 26-42.
    • (1992) Psychological Assessment , vol.4 , pp. 26-42
    • Goldberg, L.R.1
  • 14
    • 0000039816 scopus 로고
    • The norm of reciprocity: A preliminary statement
    • Gouldner, A. W. (1960). The norm of reciprocity: a preliminary statement. American Sociological Review, 25, 161-178.
    • (1960) American Sociological Review , vol.25 , pp. 161-178
    • Gouldner, A.W.1
  • 15
    • 0032217989 scopus 로고    scopus 로고
    • Is the psychological contract worth taking seriously?
    • Guest, D. E. (1998). Is the psychological contract worth taking seriously? Journal of Organizational Behavior, 19, 649-664.
    • (1998) Journal of Organizational Behavior , vol.19 , pp. 649-664
    • Guest, D.E.1
  • 17
    • 46949085551 scopus 로고
    • Development of the Job Diagnostic Survey
    • Hackman, J. R., & Oldham, G. R. (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60(2), 159-170.
    • (1975) Journal of Applied Psychology , vol.60 , Issue.2 , pp. 159-170
    • Hackman, J.R.1    Oldham, G.R.2
  • 19
    • 0035598893 scopus 로고    scopus 로고
    • Promises made, promises broken: An exploration of employee attraction and retention practices in small business
    • Kickul, J. R. (2001). Promises made, promises broken: an exploration of employee attraction and retention practices in small business. Journal of Small Business Management, 39, 320-335.
    • (2001) Journal of Small Business Management , vol.39 , pp. 320-335
    • Kickul, J.R.1
  • 22
    • 0142091524 scopus 로고    scopus 로고
    • Not seeing eye to eye: Differences in supervisor and subordinate perceptions of and attributions for psychological contract breach
    • Lester, S. W., Turnley, W. H., Bloodgood, J. M., & Bolino, M. C. (2002). Not seeing eye to eye: differences in supervisor and subordinate perceptions of and attributions for psychological contract breach. Journal of Organizational Behavior, 23, 39-56.
    • (2002) Journal of Organizational Behavior , vol.23 , pp. 39-56
    • Lester, S.W.1    Turnley, W.H.2    Bloodgood, J.M.3    Bolino, M.C.4
  • 23
    • 84977316866 scopus 로고
    • Employee benefits: A growing source of psychological contract violations
    • Lucero, M. A., & Allen, R. A. (1994). Employee benefits: a growing source of psychological contract violations. Human Resource Management, 33, 425-446.
    • (1994) Human Resource Management , vol.33 , pp. 425-446
    • Lucero, M.A.1    Allen, R.A.2
  • 25
    • 23044521671 scopus 로고    scopus 로고
    • Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships
    • Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: the differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43, 738-748.
    • (2000) Academy of Management Journal , vol.43 , pp. 738-748
    • Masterson, S.S.1    Lewis, K.2    Goldman, B.M.3    Taylor, M.S.4
  • 26
    • 84977397699 scopus 로고
    • When promises become contracts: Implied contract and handbook provisions on job security
    • McLean Parks, J., & Schmedemann, D. A. (1994). When promises become contracts: implied contract and handbook provisions on job security. Human Resource Management, 33, 403-423.
    • (1994) Human Resource Management , vol.33 , pp. 403-423
    • McLean Parks, J.1    Schmedemann, D.A.2
  • 27
    • 23144467997 scopus 로고
    • Commitment to organizations and occupations: Extension and test of a three-component model
    • Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: extension and test of a three-component model. Journal of Applied Psychology, 78, 538-551.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 538-551
    • Meyer, J.P.1    Allen, N.J.2    Smith, C.A.3
  • 28
    • 0031504301 scopus 로고    scopus 로고
    • When employees feel betrayed: A model of how psychological contract violation develops
    • Morrison, E. W., & Robinson, S. L. (1997). When employees feel betrayed: a model of how psychological contract violation develops. Academy of Management Review, 22, 226-256.
    • (1997) Academy of Management Review , vol.22 , pp. 226-256
    • Morrison, E.W.1    Robinson, S.L.2
  • 29
    • 0032217991 scopus 로고    scopus 로고
    • Differential perceptions of employers' inducements: Implications for psychological contracts
    • Porter, L. W., Pearce, J. L., Tripoli, A. M., & Lewis, K. M. (1998). Differential perceptions of employers' inducements: implications for psychological contracts. Journal of Organizational Behavior, 19, 769-782.
    • (1998) Journal of Organizational Behavior , vol.19 , pp. 769-782
    • Porter, L.W.1    Pearce, J.L.2    Tripoli, A.M.3    Lewis, K.M.4
  • 32
    • 0030351690 scopus 로고    scopus 로고
    • Trust and breach of the psychological contract
    • Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41, 574-599.
    • (1996) Administrative Science Quarterly , vol.41 , pp. 574-599
    • Robinson, S.L.1
  • 33
    • 59049090883 scopus 로고    scopus 로고
    • Psychological contract breach and violation in organizations
    • in press. R. W. Griffin, & A. M. O'Leary-Kelly (Eds.), Stamford Press: JAI Press
    • Robinson, S. L., & Brown, G. (in press). Psychological contract breach and violation in organizations. In R. W. Griffin, & A. M. O'Leary-Kelly (Eds.), The dark side of organizational behavior. Stamford Press: JAI Press.
    • The Dark Side of Organizational Behavior
    • Robinson, S.L.1    Brown, G.2
  • 34
    • 0007032862 scopus 로고
    • Changing obligations and the psychological contract: A longitudinal study
    • Robinson, S. L., Kraatz, M. S., & Rousseau, D. M. (1994). Changing obligations and the psychological contract: a longitudinal study. Academy of Management Journal, 37, 137-152.
    • (1994) Academy of Management Journal , vol.37 , pp. 137-152
    • Robinson, S.L.1    Kraatz, M.S.2    Rousseau, D.M.3
  • 35
    • 0034237906 scopus 로고    scopus 로고
    • The development of psychological contract breach and violation: A longitudinal study
    • Robinson, S. L., & Morrison, E. W. (2000). The development of psychological contract breach and violation: a longitudinal study. Journal of Organizational Behavior, 21, 525-546.
    • (2000) Journal of Organizational Behavior , vol.21 , pp. 525-546
    • Robinson, S.L.1    Morrison, E.W.2
  • 36
    • 84985275062 scopus 로고
    • Violating the psychological contract: Not the exception but the norm
    • Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: not the exception but the norm. Journal of Organizational Behavior, 15, 245-259.
    • (1994) Journal of Organizational Behavior , vol.15 , pp. 245-259
    • Robinson, S.L.1    Rousseau, D.M.2
  • 38
    • 84986703657 scopus 로고
    • New hire perceptions of their own and their employer's obligations: A study of psychological contacts
    • Rousseau, D. M. (1990). New hire perceptions of their own and their employer's obligations: a study of psychological contacts. Journal of Organizational Behavior, 11, 389-400.
    • (1990) Journal of Organizational Behavior , vol.11 , pp. 89-400
    • Rousseau, D.M.1
  • 40
    • 0035540588 scopus 로고    scopus 로고
    • Schema, promise, and mutuality: The building blocks of the psychological contract
    • Rousseau, D. M. (2001). Schema, promise, and mutuality: the building blocks of the psychological contract. Journal of Occupational and Organizational Psychology, 74, 511-541.
    • (2001) Journal of Occupational and Organizational Psychology , vol.74 , pp. 511-541
    • Rousseau, D.M.1
  • 41
    • 84977435726 scopus 로고
    • Human resource practices: Administrative contract makers
    • Rousseau, D. M., & Greller, M. M. (1994), Human resource practices: administrative contract makers. Human Resource Management, 33, 385-401.
    • (1994) Human Resource Management , vol.33 , pp. 385-401
    • Rousseau, D.M.1    Greller, M.M.2
  • 43
    • 0036742828 scopus 로고    scopus 로고
    • The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice
    • Rupp, D. E., & Cropanzano, R. (2002). The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational Behavior and Human Decision Processes, 89, 925-946.
    • (2002) Organizational Behavior and Human Decision Processes , vol.89 , pp. 925-946
    • Rupp, D.E.1    Cropanzano, R.2
  • 44
    • 0032217988 scopus 로고    scopus 로고
    • Examining degree of balance and level of obligation in the employment relationship: A social exchange approach
    • Shore, L. M., & Barksdale, K. (1998). Examining degree of balance and level of obligation in the employment relationship: a social exchange approach. Journal of Organizational Behavior, 19, 731-744.
    • (1998) Journal of Organizational Behavior , vol.19 , pp. 731-744
    • Shore, L.M.1    Barksdale, K.2
  • 45
    • 0002621709 scopus 로고
    • The psychological contract as an explanatory framework in the employment relationship
    • C. L. Cooper, & D. M. Rousseau (Eds.). New York: Wiley
    • Shore, L. M., & Tetrick, L. E. (1994). The psychological contract as an explanatory framework in the employment relationship. In C. L. Cooper, & D. M. Rousseau (Eds.), Trends in organizational behavior (pp. 91-109). New York: Wiley.
    • (1994) Trends in Organizational Behavior , pp. 91-109
    • Shore, L.M.1    Tetrick, L.E.2
  • 48
    • 0001716215 scopus 로고    scopus 로고
    • The impact of psychological contract violations on exit, voice, loyalty, and neglect
    • Turnley, W. H., & Feldman, D. C. (1999). The impact of psychological contract violations on exit, voice, loyalty, and neglect. Human Relations, 52, 895-922.
    • (1999) Human Relations , vol.52 , pp. 895-922
    • Turnley, W.H.1    Feldman, D.C.2
  • 49
    • 22444455782 scopus 로고    scopus 로고
    • Organizational citizenship behavior of contingent workers in Singapore
    • Van Dyne, L., & Ang, S. (1998). Organizational citizenship behavior of contingent workers in Singapore. Academy of Management Journal, 41, 692-703.
    • (1998) Academy of Management Journal , vol.41 , pp. 692-703
    • Van Dyne, L.1    Ang, S.2
  • 50
    • 0032220632 scopus 로고    scopus 로고
    • Helping and voice extra-role behaviors: Evidence of construct and predictive validity
    • Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: evidence of construct and predictive validity. Academy of Management Journal, 41, 108-120.
    • (1998) Academy of Management Journal , vol.41 , pp. 108-120
    • Van Dyne, L.1    LePine, J.A.2
  • 51
    • 0142020326 scopus 로고    scopus 로고
    • Organizational cynicism and change
    • Pennsylvania State University, University Park
    • Vance, R. J., Brooks, S. M., & Tesluk, P. E. (1996). Organizational cynicism and change. Working paper, Pennsylvania State University, University Park.
    • (1996) Working Paper
    • Vance, R.J.1    Brooks, S.M.2    Tesluk, P.E.3
  • 54
    • 0024023344 scopus 로고
    • Development and validation of brief measures of positive and negative affect: The PANAS scales
    • Watson, D., Clark, L. E., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: the PANAS scales. Journal of Personality and Social Psychology, 54(6), 1063-1070.
    • (1988) Journal of Personality and Social Psychology , vol.54 , Issue.6 , pp. 1063-1070
    • Watson, D.1    Clark, L.E.2    Tellegen, A.3
  • 55
    • 0031071041 scopus 로고    scopus 로고
    • Perceived organizational support and leader-member exchange: A social exchange perspective
    • Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: a social exchange perspective. Academy of Management Journal, 40, 82-111.
    • (1997) Academy of Management Journal , vol.40 , pp. 82-111
    • Wayne, S.J.1    Shore, L.M.2    Liden, R.C.3
  • 56
    • 0032399422 scopus 로고    scopus 로고
    • Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior
    • Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: an exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review, 23, 513-530.
    • (1998) Academy of Management Review , vol.23 , pp. 513-530
    • Whitener, E.M.1    Brodt, S.E.2    Korsgaard, M.A.3    Werner, J.M.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.