Predicting charlatan behaviour in a non-Western setting: Lack of trust or absence of commitment?

Journal of Management Development

Volumn 26, Issue 8, 2007, Pages 753-769

  Gbadamosi, Gbolahan ^a   Ndaba, Josephine ^b   Oni, Francis ^c  

^a UNIVERSITY OF WORCESTER   (United Kingdom)

^b UNIVERSITY OF BOTSWANA   (Botswana)

^c UNIVERSITY OF SWAZILAND   (Swaziland)

Author keywords

Botswana; Employee attitudes; Employee behaviour; Swaziland; Trust

Indexed keywords

EID: 34548160672     PISSN: 02621711     EISSN: None     Source Type: Journal    
DOI: 10.1108/02621710710777264     Document Type: Article

References (39)

1. Allen, N. and Meyer, J. (1990), "The measurement and antecedents of affirmative, continuance and normative commitment to the organisation", Journal of Occupational Psychology, Vol. 63, pp. 1-18.
2. Armstrong, M. (2000), A Handbook of Human Resource Management, 7th ed., Kogan Page, London.
3. Bijlsma, K.M. and van de Bunt, G.G. (2003), "Antecedents of trust in managers: A 'bottom up' approach", Personnel Review, Vol. 32 No. 5, pp. 638-64.
4. Brockner, J., Siegel, P.A., Daly, J.P., Martin, C. and Tyler, T. (1997), "When trust matters: The moderating effect of outcome favourability", Administrative Science Quarterly, Vol. 42 No. 3, pp. 558-84.
5. Connell, J., Ferres, N. and Travaglione, A. (2003a), "Engendering trust in manager-subordinate relationships: Predictors and outcomes", Personnel Review, Vol. 32 No. 5, pp. 569-87.
6. Connell, J., Ferres, N. and Travaglione, A. (2003b), "Trust in the workplace: The importance of interpersonal and organisational support", Journal of Management Research, Vol. 3 No. 2, pp. 113-8.
7. Costigan, R., Ilter, S. and Berman, J. (1998), "A multi-dimensional study of trust in organisations", Journal of Managerial Issues, Vol. 10 No. 3, pp. 303-17.
8. Dirks, K.T. and Ferrin, D.L. (2002), "Trust in leadership: Meta - analytical findings and implications for research and practice", Journal of Applied Psychology, Vol. 87, pp. 611-28.
9. Ellemers, N., de Gilder, D. and van den Heuvel, H. (1998), "Career-oriented versus team-oriented commitment and behaviour at work", Journal of Applied Psychology, Vol. 83, pp. 717-30.
10. Farh, J.L., Tsui, A.S., Xin, K.R. and Cheng, B.S. (1998), "The influence of relational-demography and guanxi: The Chinese case", Organisational Sciences, Vol. 9 No. 2, pp. 1-18.
11. Ferres, N., Connell, J. and Travaglione, A. (2004), "Co - worker trust as a social catalyst for constructive employee attitudes", Journal of Managerial Psychology, Vol. 19 No. 6, pp. 608-22.
12. Gbadamosi, G. (2003), "HRM and the commitment rhetoric: Challenges for Africa", Management Decision, Vol. 41 No. 3, pp. 274-80.
13. de Gilder, D. (2003), "Commitment, trust and work behaviour: The case of contingent workers", Personnel Review, Vol. 32 No. 5, pp. 588-604.
14. Guest, D. (1987), "Human resource management and industrial relations", Journal of Management Studies, Vol. 24, pp. 503-21.
15. Guest, D. (1991), "Personnel management: The end of orthodoxy?", British Journal of Industrial Relations, Vol. 29 No. 2, pp. 149-75.
16. Guest, D. (1995), "Human resource management, trade unions and industrial relations", in Storey, J. (Ed.), Human Resource Management: A Critical Test, Routledge, London.
17. Kramer, R.M. and Tyler, T.R. (1996), Trust in Organizations: Frontiers of Theory and Research, Sage, London.
18. McDonald, D.J. and Makin, P.J. (2000), "The psychological contract, organisational commitment and job satisfaction of temporary staff", Leadership & Organizational Development Journal, Vol. 21 No. 2, pp. 84-91.
19. Mathieu, J.E. and Zajac, D.M. (1990), "A review of meta-analysis of the antecedents, correlates and consequences of organisational commitment", Psychological Bulletin, Vol. 108 No. 2, pp. 171-94.
20. Matthai, J.M. (1989), "Employee perception of trust, satisfaction, and commitment as predictors of turnover intentions in a mental health setting", Dissertation Abstracts International, Vol. 5 No. 2, Vanderbilt University, Nashville, TN.
21. Mayer, R.C., Davis, J.H. and Schoorman, F.D. (1995), "An integrative model of organizational trust", Academy of Management Review, Vol. 20, pp. 709-34.
22. Meyer, J.P. (1997), "Organizational commitment", in Cooper, C.L. and Robertson, I.T. (Eds), International Review of Industrial and Organizational Psychology, Vol. 12, Wiley, London, pp. 175-228.
23. Meyer, J.P. and Allen, N.J. (1991), "A three-component conceptualisation of organizational commitment", Human Resource Management Review, Vol. 1, pp. 61-89.
24. Meyer, J.P. and Allen, N.J. (1997), Commitment in the Workplace: Theory, Research and Application, Sage, Thousand Oaks, CA.
25. Meyer, J.P., Allen, N.J. and Smith, C.A. (1993), "Commitment to organizations and occupations: Extension and test of a three-component conceptualisation", Journal of Applied Psychology, Vol. 78 No. 4, pp. 538-51.
26. Mowday, R.T., Steers, R.M. and Porter, L.W. (1979), "The measurement of organisational commitment", Journal of Vocational Behavior, Vol. 14, pp. 224-47.
27. Mowday, R.T., Porter, L.W. and Steers, R.M. (1982), Employee-Organization Linkages: The Psychology of Commitment, Absenteeism and Turnover, Academic Press, New York, NY.
28. Natalie, F., Connell, J. and Travaglione, A. (2004), "Co-worker trust as a social catalyst for constructive employee attitudes", Journal of Managerial Psychology, Vol. 19 No. 6, pp. 608-22.
29. Parnell, J.A. and Singer, M.G. (2001), "The organisational charlatan scale: Developing an instrument to measure false performance", Journal of Management Development, Vol. 20 No. 5, pp. 441-55.
30. Porter, L.W., Steers, R.M., Mowday, R.T. and Boulian, P.V. (1974), "Organizational commitment, job satisfaction, and turnover among psychiatric technicians", Journal of Applied Psychology, Vol. 59 No. 5, pp. 603-9.
31. Price, A. (2004), Human Resource Management in a Business Context, 2nd ed., Thomson, London.
32. Price, K.F. (1990), "Declining employee commitment: What it means, why it is happening; what we can do about it", in Niehaus, R.J. and Price, K.F. (Eds), Human Resources Strategies for Organisations in Transition, Plenum Press, London and New York, NY.
33. Rosseau, D.M. and Wade-Benzoni, K.A. (1994), "Linkage strategy and human resource practices: How employee and customer contracts are created", Human Resource Management, Vol. 33 No. 3, pp. 463-89.
34. Storey, J. (1995), "Human resource management: Still marching on or marching out?", in Storey, J. (Ed.), Human Resource Management: A Critical Text, Routledge, London.
35. Tan, H. and Tan, C.S. (2000), "Towards the differentiation of trust in supervisor and trust in organisation", Generic, Social, and General Psychology Monographs, Vol. 126 No. 2, pp. 241-60.
36. Tyler, T.R. (2003), "Trust within organisations", Personnel Review, Vol. 32 No. 5, pp. 556-68.
37. Tyson, S. (1995), Human Resource Strategy, Pitman, London.
38. Weber, P. and Weber, J.E. (2001), "Changes in employee perceptions during organizational change", Leadership & Organization Development Journal, Vol. 22 No. 6, pp. 291-300.
39. Yousef, D.A. (2000), "Organizational commitment: A mediator of the relationships of leadership behaviour with job satisfaction and performance in a non-western country", Journal of Managerial Psychology, Vol. 15 No. 1, pp. 6-24.