An integrated service strategy by QFD approach: A case of a telecom company in Taiwan

International Journal of Management and Decision Making

Volumn 8, Issue 2-4, 2007, Pages 251-267

  Wang, Hsiao Fan ^a   Hong, Wei Kuo ^a  

^a NATIONAL TSING HUA UNIVERSITY   (Taiwan)

Author keywords

Business requirements; Customer requirements; Design requirements; Quality function deployment

Indexed keywords

EID: 34248383698     PISSN: 14624621     EISSN: 17415187     Source Type: Journal    
DOI: 10.1504/ijmdm.2007.012724     Document Type: Article

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