A conceptual QFD planning model

International Journal of Quality and Reliability Management

Volumn 18, Issue 8, 2001, Pages 796-812

  Han, S Bruce ^a   Chen, Shaw K ^b   Ebrahimpour, Maling ^b   Sodhi, Manbir S ^c  

^a MERRIMACK COLLEGE   (United States)

^b UNIVERSITY OF RHODE ISLAND   (United States)

^c University of Rhode Island   (United States)

Author keywords

Customer satisfaction; Decision making; House of quality; Product development; Quality function deployment

Indexed keywords

EID: 0001250790     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710110401187     Document Type: Article

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