메뉴 건너뛰기




Volumn 26, Issue 4, 2006, Pages 313-325

The evolution of corporate web presence: A longitudinal study of large American companies

Author keywords

E commerce; Impression management; S P 500; TAM; Web features; Web metrics; Web presence

Indexed keywords

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; INDUSTRY; INFORMATION ANALYSIS; MANAGERS; MATHEMATICAL MODELS; SURVEYING; WEBSITES;

EID: 33747192824     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2006.03.008     Document Type: Article
Times cited : (72)

References (50)
  • 1
    • 0036015953 scopus 로고    scopus 로고
    • Assessing a firm's web presence: A heuristic evaluation procedure for the measurement of usability
    • Agarwal R., and Venkatesh V. Assessing a firm's web presence: A heuristic evaluation procedure for the measurement of usability. Information Systems Research 13 2 (2002) 168-186
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 168-186
    • Agarwal, R.1    Venkatesh, V.2
  • 2
    • 0036744727 scopus 로고    scopus 로고
    • The development of two tools for measuring the easiness and usefulness of transactional web sites
    • Aladwani A.M. The development of two tools for measuring the easiness and usefulness of transactional web sites. European Journal of Information Systems 11 3 (2002) 223-234
    • (2002) European Journal of Information Systems , vol.11 , Issue.3 , pp. 223-234
    • Aladwani, A.M.1
  • 3
    • 0141816228 scopus 로고    scopus 로고
    • Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior
    • Ba S., and Pavlou P.A. Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior. MIS Quarterly 26 3 (2002) 243-268
    • (2002) MIS Quarterly , vol.26 , Issue.3 , pp. 243-268
    • Ba, S.1    Pavlou, P.A.2
  • 4
    • 1842487478 scopus 로고    scopus 로고
    • Talking trash: Legitimacy, impression management, and unsystematic risk in the context of the natural environment
    • Bansal P., and Clelland I. Talking trash: Legitimacy, impression management, and unsystematic risk in the context of the natural environment. Academy of Management Journal 47 1 (2004) 93-103
    • (2004) Academy of Management Journal , vol.47 , Issue.1 , pp. 93-103
    • Bansal, P.1    Clelland, I.2
  • 5
    • 0042864558 scopus 로고    scopus 로고
    • Measuring quality improvements: A case study of the forum on strategic management knowledge exchange
    • Barnes S.J., and Vidgen R. Measuring quality improvements: A case study of the forum on strategic management knowledge exchange. Industrial Management & Data Systems 103 5 (2003) 297-309
    • (2003) Industrial Management & Data Systems , vol.103 , Issue.5 , pp. 297-309
    • Barnes, S.J.1    Vidgen, R.2
  • 6
    • 0035546372 scopus 로고    scopus 로고
    • An empirical analysis of the antecedents of electronic commerce service continuance
    • Bhattacherjee A. An empirical analysis of the antecedents of electronic commerce service continuance. Decision Support Systems 32 2 (2001) 201-214
    • (2001) Decision Support Systems , vol.32 , Issue.2 , pp. 201-214
    • Bhattacherjee, A.1
  • 7
    • 84936823933 scopus 로고
    • User acceptance of computer technology: A comparison of two theoretical models
    • Davis F.D., Bagozzi R.P., and Warshaw P.R. User acceptance of computer technology: A comparison of two theoretical models. Management Science 35 8 (1989) 982-1004
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1004
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 8
    • 0036738975 scopus 로고    scopus 로고
    • Antecedents of B2C channel satisfaction and presence: Validating e-commerce metrics
    • Devaraj S., Fan M., and Kohli R. Antecedents of B2C channel satisfaction and presence: Validating e-commerce metrics. Information Systems Research 13 3 (2002) 316-333
    • (2002) Information Systems Research , vol.13 , Issue.3 , pp. 316-333
    • Devaraj, S.1    Fan, M.2    Kohli, R.3
  • 10
    • 0032346734 scopus 로고    scopus 로고
    • Averting expected challenges through anticipatory impression management: A study of hospital billing
    • Elsbach K.D., Sutton R.I., and Principe K.E. Averting expected challenges through anticipatory impression management: A study of hospital billing. Organization Science 9 1 (1998) 68-86
    • (1998) Organization Science , vol.9 , Issue.1 , pp. 68-86
    • Elsbach, K.D.1    Sutton, R.I.2    Principe, K.E.3
  • 11
    • 0032354767 scopus 로고    scopus 로고
    • The charismatic relationship: A dramaturgical perspective
    • Gardner W.L., and Avolio B.J. The charismatic relationship: A dramaturgical perspective. Academy of Management Review 23 1 (1998) 32-58
    • (1998) Academy of Management Review , vol.23 , Issue.1 , pp. 32-58
    • Gardner, W.L.1    Avolio, B.J.2
  • 12
    • 1142268386 scopus 로고    scopus 로고
    • Reflections on the dimensions of trust and trustworthiness among online consumers
    • Gefen D. Reflections on the dimensions of trust and trustworthiness among online consumers. DATA BASE 33 3 (2002) 38-53
    • (2002) DATA BASE , vol.33 , Issue.3 , pp. 38-53
    • Gefen, D.1
  • 13
    • 0001782545 scopus 로고    scopus 로고
    • Interactive functions and their impacts on the appeal of internet presence sites
    • Ghose S., and Dou W.Y. Interactive functions and their impacts on the appeal of internet presence sites. Journal of Advertising Research 38 2 (1998) 29-43
    • (1998) Journal of Advertising Research , vol.38 , Issue.2 , pp. 29-43
    • Ghose, S.1    Dou, W.Y.2
  • 15
    • 4544289614 scopus 로고    scopus 로고
    • Electronic commerce adoption: An empirical study of small and medium US businesses
    • Grandon E.E., and Pearson J.M. Electronic commerce adoption: An empirical study of small and medium US businesses. Information & Management 42 1 (2004) 197-216
    • (2004) Information & Management , vol.42 , Issue.1 , pp. 197-216
    • Grandon, E.E.1    Pearson, J.M.2
  • 18
  • 19
    • 0036737203 scopus 로고    scopus 로고
    • Business as buildings: Metrics for the architectural quality of internet businesses
    • Kim J., Lee J., Han K., and Lee M. Business as buildings: Metrics for the architectural quality of internet businesses. Information Systems Research 13 3 (2002) 239-254
    • (2002) Information Systems Research , vol.13 , Issue.3 , pp. 239-254
    • Kim, J.1    Lee, J.2    Han, K.3    Lee, M.4
  • 20
    • 0036201915 scopus 로고    scopus 로고
    • Applicant impression management: Dispositional influences and consequences for recruiter perceptions of fit and similarity
    • Kristof-Brown A., Barrick M.R., and Franke M. Applicant impression management: Dispositional influences and consequences for recruiter perceptions of fit and similarity. Journal of Management 28 1 (2002) 27-46
    • (2002) Journal of Management , vol.28 , Issue.1 , pp. 27-46
    • Kristof-Brown, A.1    Barrick, M.R.2    Franke, M.3
  • 22
    • 0002440674 scopus 로고    scopus 로고
    • Exploring the factors associated with web site success in the context of electronic commerce
    • Liu C., and Arnett K.P. Exploring the factors associated with web site success in the context of electronic commerce. Information & Management 38 1 (2000) 23-33
    • (2000) Information & Management , vol.38 , Issue.1 , pp. 23-33
    • Liu, C.1    Arnett, K.P.2
  • 23
    • 0000595235 scopus 로고    scopus 로고
    • Web sites of the Fortune 500 companies: Facing customers through home pages
    • Liu C., Arnett K.P., Capella L.M., and Beatty R.C. Web sites of the Fortune 500 companies: Facing customers through home pages. Information & Management 31 6 (1997) 335-345
    • (1997) Information & Management , vol.31 , Issue.6 , pp. 335-345
    • Liu, C.1    Arnett, K.P.2    Capella, L.M.3    Beatty, R.C.4
  • 24
    • 1042289106 scopus 로고    scopus 로고
    • Evaluating electronic commerce acceptance with the technology acceptance model
    • McCloskey D. Evaluating electronic commerce acceptance with the technology acceptance model. Journal of Computer Information Systems 44 2 (2003) 49-57
    • (2003) Journal of Computer Information Systems , vol.44 , Issue.2 , pp. 49-57
    • McCloskey, D.1
  • 25
    • 0036737350 scopus 로고    scopus 로고
    • The measurement of web-customer satisfaction: An expectation and disconfirmation approach
    • McKinney V., Yoon K., and Zahedi F. The measurement of web-customer satisfaction: An expectation and disconfirmation approach. Information Systems Research 13 3 (2002) 296-315
    • (2002) Information Systems Research , vol.13 , Issue.3 , pp. 296-315
    • McKinney, V.1    Yoon, K.2    Zahedi, F.3
  • 26
    • 0036737236 scopus 로고    scopus 로고
    • Developing and validating trust measures for e-commerce: An integrative typology
    • McKnight D.H., Choudhury V., and Kacmar C. Developing and validating trust measures for e-commerce: An integrative typology. Information Systems Research 13 3 (2002) 334-359
    • (2002) Information Systems Research , vol.13 , Issue.3 , pp. 334-359
    • McKnight, D.H.1    Choudhury, V.2    Kacmar, C.3
  • 27
    • 0000430606 scopus 로고    scopus 로고
    • Extending the TAM for a World Wide Web context
    • Moon J.W., and Kim Y.G. Extending the TAM for a World Wide Web context. Information & Management 38 4 (2001) 217-237
    • (2001) Information & Management , vol.38 , Issue.4 , pp. 217-237
    • Moon, J.W.1    Kim, Y.G.2
  • 28
    • 1842506330 scopus 로고    scopus 로고
    • An exploratory study of customers' perception of company web sites offering various interactive applications: Moderating effects of customers' Internet experience
    • Nysveen H., and Pedersen P.E. An exploratory study of customers' perception of company web sites offering various interactive applications: Moderating effects of customers' Internet experience. Decision Support Systems 37 1 (2004) 137-150
    • (2004) Decision Support Systems , vol.37 , Issue.1 , pp. 137-150
    • Nysveen, H.1    Pedersen, P.E.2
  • 29
    • 0036015965 scopus 로고    scopus 로고
    • Web site usability, design, and performance metrics
    • Palmer J.W. Web site usability, design, and performance metrics. Information Systems Research 13 2 (2002) 151-167
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 151-167
    • Palmer, J.W.1
  • 30
    • 0040076010 scopus 로고    scopus 로고
    • Electronic commerce customer relationship management: as assessment of research
    • Ramono Jr. N.C., and Fjermestad J. Electronic commerce customer relationship management: as assessment of research. International Journal of Electronic Commerce 6 2 (Winter 2001/2002) 63-113
    • (2001) International Journal of Electronic Commerce , vol.6 , Issue.2 , pp. 63-113
    • Ramono Jr., N.C.1    Fjermestad, J.2
  • 32
    • 0035780792 scopus 로고    scopus 로고
    • Identifying barriers that keep shoppers off the world wide web: Developing a scale of perceived web security
    • Salisbury W.D., Pearson R.A., Pearson A.W., and Miller D.W. Identifying barriers that keep shoppers off the world wide web: Developing a scale of perceived web security. Industrial Management & Data Systems 101 4 (2001) 165-176
    • (2001) Industrial Management & Data Systems , vol.101 , Issue.4 , pp. 165-176
    • Salisbury, W.D.1    Pearson, R.A.2    Pearson, A.W.3    Miller, D.W.4
  • 34
    • 0037288679 scopus 로고    scopus 로고
    • Trust transfer on the World Wide Web
    • Stewart K.J. Trust transfer on the World Wide Web. Organization Science 14 1 (2003) 5-17
    • (2003) Organization Science , vol.14 , Issue.1 , pp. 5-17
    • Stewart, K.J.1
  • 35
    • 0036015956 scopus 로고    scopus 로고
    • Measuring e-commerce in net-enabled organizations: An introduction to the special issue
    • Straub D.W., Hoffman D.L., Weber B.W., and Steinfield C. Measuring e-commerce in net-enabled organizations: An introduction to the special issue. Information Systems Research 13 2 (2002) 115-124
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 115-124
    • Straub, D.W.1    Hoffman, D.L.2    Weber, B.W.3    Steinfield, C.4
  • 36
    • 73549120882 scopus 로고
    • Understanding information technology usage: A test of competing models
    • Taylor S., and Todd P.A. Understanding information technology usage: A test of competing models. Information System Research 6 (1995) 144-176
    • (1995) Information System Research , vol.6 , pp. 144-176
    • Taylor, S.1    Todd, P.A.2
  • 39
    • 0001468059 scopus 로고    scopus 로고
    • An empirical study of adopters and non-adopters of the Internet in Singapore
    • Teo T.S.H., and Tan M. An empirical study of adopters and non-adopters of the Internet in Singapore. Information & Management 34 6 (1998) 339-345
    • (1998) Information & Management , vol.34 , Issue.6 , pp. 339-345
    • Teo, T.S.H.1    Tan, M.2
  • 40
    • 0036015964 scopus 로고    scopus 로고
    • Measuring factors that influence the success of Internet commerce
    • Torkzadeh G., and Dhillon G. Measuring factors that influence the success of Internet commerce. Information Systems Research 13 2 (2002) 187
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 187
    • Torkzadeh, G.1    Dhillon, G.2
  • 41
    • 23244456092 scopus 로고    scopus 로고
    • Exploring boundaries of the effects of applicant impression management tactics in job interviews
    • Tsai W.C., Chen C.C., and Chiu S.F. Exploring boundaries of the effects of applicant impression management tactics in job interviews. Journal of Management 31 1 (2005) 108-125
    • (2005) Journal of Management , vol.31 , Issue.1 , pp. 108-125
    • Tsai, W.C.1    Chen, C.C.2    Chiu, S.F.3
  • 42
    • 1242263530 scopus 로고    scopus 로고
    • Online store image: Conceptual foundations and empirical measurement
    • Van der Heijden H., and Verhagen T. Online store image: Conceptual foundations and empirical measurement. Information & Management 41 5 (2004) 609-617
    • (2004) Information & Management , vol.41 , Issue.5 , pp. 609-617
    • Van der Heijden, H.1    Verhagen, T.2
  • 43
    • 0037360262 scopus 로고    scopus 로고
    • Understanding online purchase intentions: Contributions from technology and trust perspectives
    • Van der Heijden H., Verhagen T., and Creemers M. Understanding online purchase intentions: Contributions from technology and trust perspectives. European Journal of Information Systems 12 (2003) 41-48
    • (2003) European Journal of Information Systems , vol.12 , pp. 41-48
    • Van der Heijden, H.1    Verhagen, T.2    Creemers, M.3
  • 44
    • 2342570307 scopus 로고    scopus 로고
    • Predicting consumer intentions to use on-line shopping: The case for an augmented technology acceptance model
    • Vijayasarathy L.R. Predicting consumer intentions to use on-line shopping: The case for an augmented technology acceptance model. Information & Management 41 6 (2004) 747-762
    • (2004) Information & Management , vol.41 , Issue.6 , pp. 747-762
    • Vijayasarathy, L.R.1
  • 46
    • 33747170132 scopus 로고    scopus 로고
    • Wu, G. (1999). Perceived interactivity and attitude toward web site. In Proceedings of 1999 Annual Conference of American Academy of Advertising, NM.
  • 48
    • 0034506526 scopus 로고    scopus 로고
    • Satisfiers and dissatisfiers: A two-factor model for web site design and evaluation
    • Zhang P., and Dran G.M. Satisfiers and dissatisfiers: A two-factor model for web site design and evaluation. Journal of the American Society for Information Science 51 14 (2000) 1253-1268
    • (2000) Journal of the American Society for Information Science , vol.51 , Issue.14 , pp. 1253-1268
    • Zhang, P.1    Dran, G.M.2
  • 49
    • 0039484274 scopus 로고    scopus 로고
    • User expectations and rankings of quality factors in different web site domains
    • Zhang P., and Dran G.M. User expectations and rankings of quality factors in different web site domains. International Journal of Electronic Commerce 6 2 (2002) 9-33
    • (2002) International Journal of Electronic Commerce , vol.6 , Issue.2 , pp. 9-33
    • Zhang, P.1    Dran, G.M.2
  • 50
    • 0036738812 scopus 로고    scopus 로고
    • E-commerce metrics for net-enhanced organizations: Assessing the value of e-commerce to firm performance in the manufacturing sector
    • Zhu K., and Kraemer K.L. E-commerce metrics for net-enhanced organizations: Assessing the value of e-commerce to firm performance in the manufacturing sector. Information Systems Research 13 3 (2002) 275-295
    • (2002) Information Systems Research , vol.13 , Issue.3 , pp. 275-295
    • Zhu, K.1    Kraemer, K.L.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.