Understanding online purchase intentions: Contributions from technology and trust perspectives

European Journal of Information Systems

Volumn 12, Issue 1, 2003, Pages 41-48

  Heijden, Hans Van Der ^a   Verhagen, Tibert ^a   Creemers, Marcel ^a  

^a VU UNIVERSITY AMSTERDAM   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0037360262     PISSN: 0960085X     EISSN: None     Source Type: Journal    
DOI: 10.1057/palgrave.ejis.3000445     Document Type: Article

References (46)

1. AJZEN I (1991) The theory of planned behaviour. Organisational Behaviour and Human Decision Processes 50, 179-211.
2. AJZEN I (2001). Nature and operation of attitudes. Annual Review of Psychology 52, 27-58.
3. AJZEN I and FISHBEIN M (1980) Understanding Attitudes and Predicting Social behaviour. Prentice-Hall, Englewood Cliffs, NJ.
4. ALBA J, LYNCH J et al. (1997) Interactive home shopping: consumer retailer, and manufacturer incentives to participate in electronic marketplaces. Journal of Marketing 61, 38-53.
5. CHAU PYK, AU G et al. (2000) Impact of information presentation modes on online shopping: an empirical evaluation of a broadband interactive shopping service. Journal of Organisational Computing and Electronic Commerce 10(1), 1-22.
6. CHEUNG C and LEE MKO (2000) Trust in Internet Shopping: A Proposed Model and Measurement Instrument. American Conference on Information Systems, Long Beach.
7. CHILDERS TL, CARR CL et al. (2001) Hedonic and utilitarian motivations for online retail shopping behaviour. Journal of Retailing 77, 511-535.
8. DAVIS FD. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 13(3), 319-340.
9. DAVIS FD, BAGOZZI RP et al. (1989) User acceptance of computer technology: a comparison of two theoretical models. Management Science 35(8), 983-1003.
10. DAVIS FD, BAGOZZI RP et al. (1992) Extrinsic and intrinsic motivation to use computers in the workplace. Journal of Applied Social Psychology 22, 1111-1132.
11. DEVELLIS RF. (1991) Scale Development, Sage, Newbury Park, CA.
12. DONEY PM and CANNON JP (1997) An examination of the nature of trust in buyer-seller relationships. Journal of Marketing 61(4), 35-51.
13. DOWLING GR and STAELIN R (1994) A model of perceived risk and intented risk-handling activity. Journal of Consumer Research 21, 119-134.
14. ENGEL JF, BLACKWELL RD et al. (1995) Consumer Behavior. Dryden, Forth Worth.
15. FEATHERMAN MS. (2001) Extending the Technology Acceptance Model by Inclusion of Perceived Risk. American Conference on Information Systems, Boston.
16. FISHBEIN M and AJZEN I. (1975) Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research. Addison-Wesley, Reading, M.A.
17. GEFEN D. (2000). E-commerce: the role of familiarity and trust. Omega 28, 725-737.
18. GEFEN D and STRAUB D (2000) The relative importance of perceived ease of use in IS adoption: a study of e-commerce adoption. Journal of the Association for Information Systems 1(8), 1-30.
19. HAIR JF, ANDERSON RE et al. (1998) Multivariate Data Analysis. Prentice-Hall, Upper Saddle River, NJ.
20. HAUBL G and TRIFTS V. (2000) Consumer decision making in online shopping environments: the effects of interactive decision aids. Marketing Science 19(1), 4-21.
21. HAUSER JR, WERNERFELT B (1990) An evaluation cost model of consideration sets. Journal of Consumer Research 16, 393-408.
22. HEIJDEN Hvd (forthcoming) Factors influencing the usage of websites: the case of a generic portal in the Netherlands. Information & Management.
23. HERZBERG F, MAUSNER B et al. (1959) The Motivation to Work. John Wiley, New York.
24. HUFFMAN DL and NOVAK TP (1996) Marketing in hypermedia computer-mediated environments: conceptual foundations. Journal of Marketing 60, 50-68.
25. JARVENPAA SL, TRACTINSKY N et al. (2000) Consumer trust in an interne store. Information Technology & Management 1(1), 45-71.
26. KEEN P, BALLANCE C et al. (1999) Electronic Commerce Relationships: Trust By Design. Prentice-Hall, Englewood Cliffs, NJ.
27. KEHOE C, PITKOW J et al. (1999) Results of GVU's Tenth World Wide Web User Survey, http://www.gvu.gatech.edu/gvu/user_surveys/survey-1998-10/tenthreport.html, viewed 24 July 2001.
28. KELLER KL and STAELIN R (1987) Effects of quality and quantity of information on decision effectiveness. Journal of Consumer Research 14, 200-213.
29. LEDERER AL, MAUPIN DJ et al. (2000) The technology acceptance model and the World Wide Web. Decision Support Systems 29, 269-282.
30. LEE MKO and TURBAN E (2001) A trust model for consumer internet shopping. International Journal of Electronic Commerce 6(1), 75-91.
31. MAYER RC, DAVIS JH et al. (1995) An integrative model of organizational trust. Academy of Management Review 20(3), 709-734.
32. MOON J-W and KIM Y-G. (2001) Extending the TAM for a World-Wide-Web context. Information & Management 38, 217-230.
33. MOORTHY S, RATCHFORD BT et al. (1997) Consumer information search revisited: theory and empirical analysis. Journal of Consumer Research 23, 263-277.
34. NUNALLY J. (1967) Psychometric Theory. Mc-Graw Hill, New York.
35. O'KEEFE B and MCEACHERN T (1998) Web-based customer decision support systems. Communications of the ACM 41(3), 71-78.
36. O'KEEFE RM, COLE M et al. (2000) From the user interface to the consumer interface: results from a global experiment. International Journal of Human-Computer Studies 53, 611-628.
37. PAVLOU PA. (2001) Integrating Trust in Electronic Commerce with the Technology Acceptance Model: Model Development and Validation. American Conference on Information Systems, Boston.
38. SCHIFFMAN LG and KANUK LL. (2000) Consumer Behavior. Prentice-Hall, Upper Saddle River, NJ.
39. STIGLER G. (1961) The economics of information. Journal of Political Economy 69, 213-225.
40. TAN Y-H and THOEN W. (2001) Toward a generic model of trust for electronic commerce. International Journal of Electronic Markets 5(2), 61-74.
41. TAN Y-H, THOEN W (2002) Formal aspects of a generic model of trust for electronic commerce. Decision Support Systems 33, 233-246.
42. TEO TSH, LIM VKG et al. (1999) Intrinsic and extrinsic motivation in Internet usage. Omega: International Journal of Management Science 27, 25-37.
43. THORELLI HB and ENGLEDOW JL (1980) Information seekers and information systems: a policy perspective. Journal of Marketing 44, 9-27.
44. VENKATESH V (1999) Creation of favorable user perceptions: exploring the role of intrinsic motivation. MIS Quarterly 23(2), 239-260.
45. VENKATESH V and DAVIS FD (2000) A theoretical extension of the Technology Acceptance Model: Four longitudinal case studies. Management Science 46(2), 186-204.
46. WIDING RE and TALARZYK WW. (1993) Electronic information systems for consumers: an evaluation of computer-assisted formats in multiple decision environments. Journal of Marketing Research 30, 125-141.