ISO 9000 in the public sector: A successful case from Australia

TQM Magazine

Volumn 18, Issue 2, 2006, Pages 131-142

  Singh, Prakash J ^a   Mansour Nahra, Peter ^b  

^a UNIVERSITY OF MELBOURNE   (Australia)

^b QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Australia; ISO 9000 series; Public sector organizations; Quality management

Indexed keywords

COMMERCE; COST BENEFIT ANALYSIS; PERSONNEL; STANDARDS;

AUSTRALIA; ISO 9000 SERIES; PUBLIC SECTOR ORGANIZATIONS; QUALITY MANAGEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 33645030384     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780610647856     Document Type: Article

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