메뉴 건너뛰기




Volumn 22, Issue 6, 2005, Pages 554-571

Self-assessment in a multi-organisational network

Author keywords

Business excellence; New Zealand; Performance measures; Self assessment

Indexed keywords


EID: 22544467485     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710510604881     Document Type: Review
Times cited : (24)

References (28)
  • 1
    • 22544479412 scopus 로고    scopus 로고
    • Organisational self-assessment options: A classification and a conceptual map for SMEs
    • Biazzo, S. and Bernardi, G. (2003), "Organisational self-assessment options: a classification and a conceptual map for SMEs", International Journal of Quality & Reliability Management, Vol. 20 No. 8, pp. 881-900.
    • (2003) International Journal of Quality & Reliability Management , vol.20 , Issue.8 , pp. 881-900
    • Biazzo, S.1    Bernardi, G.2
  • 3
    • 0035529298 scopus 로고    scopus 로고
    • Total quality management implementation and competitive advantage: The role of structural control and exploration
    • Douglas, T.J. and Judge, W.Q. Jr (2001), "Total quality management implementation and competitive advantage: the role of structural control and exploration", Academy of Management Journal, Vol. 44 No. 1, pp. 158-70.
    • (2001) Academy of Management Journal , vol.44 , Issue.1 , pp. 158-170
    • Douglas, T.J.1    Judge Jr., W.Q.2
  • 5
    • 0001968238 scopus 로고    scopus 로고
    • Conceptual foundations of strategic planning in the Malcolm Baldrige Criteria for Performance Excellence
    • Ford, M.W. and Evans, J.R. (2000), "Conceptual foundations of strategic planning in the Malcolm Baldrige Criteria for Performance Excellence", Quality Management Journal, Vol. 7 No. 1, pp. 8-26.
    • (2000) Quality Management Journal , vol.7 , Issue.1 , pp. 8-26
    • Ford, M.W.1    Evans, J.R.2
  • 6
    • 4644362656 scopus 로고    scopus 로고
    • Baldrige assessment and organisational learning: The need for change management
    • Ford, M.W. and Evans, J.R. (2001), "Baldrige assessment and organisational learning: the need for change management", Quality Management Journal, Vol. 8 No. 3, pp. 9-25.
    • (2001) Quality Management Journal , vol.8 , Issue.3 , pp. 9-25
    • Ford, M.W.1    Evans, J.R.2
  • 8
  • 10
    • 0442296679 scopus 로고    scopus 로고
    • Measuring organisational effectiveness in the NHS: Management style and structure best practices
    • Jarrar, Y.F. (2001), "Measuring organisational effectiveness in the NHS: management style and structure best practices", Total Quality Management, Vol. 12 No. 7, pp. 882-90.
    • (2001) Total Quality Management , vol.12 , Issue.7 , pp. 882-890
    • Jarrar, Y.F.1
  • 11
    • 0036393828 scopus 로고    scopus 로고
    • Evaluation of TQM in Japanese industries and validation of a self-assessment questionnaire
    • Jonas, G., Kikuo, N. and Tadashi, O. (2002), "Evaluation of TQM in Japanese industries and validation of a self-assessment questionnaire", The TQM Magazine, Vol. 14 No. 5, pp. 318-28.
    • (2002) The TQM Magazine , vol.14 , Issue.5 , pp. 318-328
    • Jonas, G.1    Kikuo, N.2    Tadashi, O.3
  • 12
    • 18844414380 scopus 로고    scopus 로고
    • A methodology for developing a self-assessment tool to measure quality performance in organisations
    • Lee, P.M. and Quazi, H.A. (2001), "A methodology for developing a self-assessment tool to measure quality performance in organisations", International Journal of Quality & Reliability Management, Vol. 18 No. 2, pp. 118-41.
    • (2001) International Journal of Quality & Reliability Management , vol.18 , Issue.2 , pp. 118-141
    • Lee, P.M.1    Quazi, H.A.2
  • 13
    • 0035783875 scopus 로고    scopus 로고
    • Baldrige assessment strengthens competitive position for Hartford Hospital
    • ASQ, Milwaukee
    • Leggitt, M.S. and Anderson, R. (2001), "Baldrige assessment strengthens competitive position for Hartford Hospital", Quality Congress: Annual Quality Congress Proceedings, ASQ, Milwaukee, pp. 462-7.
    • (2001) Quality Congress: Annual Quality Congress Proceedings , pp. 462-467
    • Leggitt, M.S.1    Anderson, R.2
  • 15
    • 84986165671 scopus 로고    scopus 로고
    • An assessment of management systems and business performance in the UK food and drinks industry
    • Mann, R., Adebanjo, O. and Kehoe, D. (1999), "An assessment of management systems and business performance in the UK food and drinks industry", British Food Journal, Vol. 101 No. 1, pp. 5-21.
    • (1999) British Food Journal , vol.101 , Issue.1 , pp. 5-21
    • Mann, R.1    Adebanjo, O.2    Kehoe, D.3
  • 16
    • 0003957504 scopus 로고    scopus 로고
    • US Department of Commerce Gaithersberg, MD
    • National Institute of Standards and Technology (NIST) (2001), Criteria for Performance Excellence, US Department of Commerce, Gaithersberg, MD.
    • (2001) Criteria for Performance Excellence
  • 17
    • 22544449847 scopus 로고    scopus 로고
    • Massey University Palmerston North
    • New Zealand Benchmarking Club (NZBC) (2001), Business Excellence Results 2001, Massey University, Palmerston North.
    • (2001) Business Excellence Results 2001
  • 19
    • 0036699852 scopus 로고    scopus 로고
    • A review of empirical research on total quality management using scale developing methods: An Australian perspective
    • Rahman, S. (2002), "A review of empirical research on total quality management using scale developing methods: an Australian perspective", Total Quality Management, Vol. 13 No. 5, pp. 635-49.
    • (2002) Total Quality Management , vol.13 , Issue.5 , pp. 635-649
    • Rahman, S.1
  • 20
    • 22544472675 scopus 로고    scopus 로고
    • Internal assessment methodologies: The ubiquity and usefulness of the Baldrige criteria
    • Reames, M.J. (1998), "Internal assessment methodologies: the ubiquity and usefulness of the Baldrige criteria", International Journal of Quality Science, Vol. 3 No. 4, pp. 368-75.
    • (1998) International Journal of Quality Science , vol.3 , Issue.4 , pp. 368-375
    • Reames, M.J.1
  • 21
    • 0346517043 scopus 로고    scopus 로고
    • Self-assessment practices in large organisations: Experiences from using the EFQM excellence model
    • Samuelsson, P. and Nilsson, L-E. (2002), "Self-assessment practices in large organisations: experiences from using the EFQM excellence model", International Journal of Quality & Reliability Management, Vol. 19 No. 1, pp. 10-23.
    • (2002) International Journal of Quality & Reliability Management , vol.19 , Issue.1 , pp. 10-23
    • Samuelsson, P.1    Nilsson, L.-E.2
  • 22
    • 22544449230 scopus 로고    scopus 로고
    • Organisational performance measurement and improvement: Recent developments and the New Zealand context
    • Saunders, M. and Mann, R. (2002), "Organisational performance measurement and improvement: recent developments and the New Zealand context", Q-New Z, Official Newsletter of the New Zealand Organisation for Quality, Vol. 19 No. 9, pp. 5-11.
    • (2002) Q-New Z, Official Newsletter of the New Zealand Organisation for Quality , vol.19 , Issue.9 , pp. 5-11
    • Saunders, M.1    Mann, R.2
  • 25
    • 84986031751 scopus 로고    scopus 로고
    • Business improvement through quality management systems
    • Van der Wiele, A., Dale, B.G. and Williams, R. (2000), "Business improvement through quality management systems", Management Decision, Vol. 38 No. 1, pp. 19-23.
    • (2000) Management Decision , vol.38 , Issue.1 , pp. 19-23
    • Van Der Wiele, A.1    Dale, B.G.2    Williams, R.3
  • 27
    • 0039621581 scopus 로고    scopus 로고
    • An empirical investigation of the Malcolm Baldrige National Quality Award causal model
    • Wilson, D.D. and Collier, D.A. (2000), "An empirical investigation of the Malcolm Baldrige National Quality Award causal model", Decision Sciences, Vol. 31 No. 2, pp. 361-90.
    • (2000) Decision Sciences , vol.31 , Issue.2 , pp. 361-390
    • Wilson, D.D.1    Collier, D.A.2
  • 28
    • 0035841888 scopus 로고    scopus 로고
    • Self-assessment of excellence: An application of the evidential reasoning approach
    • Yang, J.B., Dale, B.G. and Siow, C.H.R. (2001), "Self-assessment of excellence: an application of the evidential reasoning approach", International Journal of Production Research, Vol. 39 No. 16, pp. 789-812.
    • (2001) International Journal of Production Research , vol.39 , Issue.16 , pp. 789-812
    • Yang, J.B.1    Dale, B.G.2    Siow, C.H.R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.