Evaluation of TQM in Japanese industries and validation of a self-assessment questionnaire

TQM Magazine

Volumn 14, Issue 5, 2002, Pages 318-328

  Jonas, Gomes Da Silva ^a   Kikuo, Nezu ^a   Tadashi, Ohfuji ^b  

^a GUNMA UNIVERSITY   (Japan)

^b TAMAGAWA UNIVERSITY   (Japan)

Author keywords

Baldrige awards; Company performance; Quality; Self assessment; Total quality management

Indexed keywords

COMPETITION; EVALUATION; PERFORMANCE; QUALITY ASSURANCE; SURVEYS;

COMPANY PERFORMANCE; GLOBALIZATION; SELF-ASSESSMENT;

TOTAL QUALITY MANAGEMENT;

EID: 0036393828     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780210439761     Document Type: Article

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