A methodology for developing a self-assessment tool to measure quality performance in organizations

International Journal of Quality & Reliability Management

Volumn 18, Issue 2, 2001, Pages 118-141

  Lee, Pui Mun ^a   Quazi, Hesan A ^a  

^a NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

Author keywords

Awards; Performance measurement; Quality; Self assessment; Singapore

Indexed keywords

EID: 18844414380     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710110379066     Document Type: Article

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