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Volumn 13, Issue 1, 1996, Pages 84-104

Self-assessment: A study of progress in Europe's leading organizations in quality management practices

Author keywords

Awards; Baldrige Award; European Foundation for Quality Management; Quality management; Self assessment; Western Europe

Indexed keywords


EID: 84887265835     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656719610108341     Document Type: Article
Times cited : (79)

References (14)
  • 2
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    • History of the Malcolm Baldrige National Quality Award
    • March 1990
    • De Carlo, N., Sterett, K.W., "History of the Malcolm Baldrige National Quality Award" in Quality Progress, March 1990, pp. 21-7.
    • Quality Progress , pp. 21-27
    • de Carlo, N.1    Sterett, K.W.2
  • 6
    • 0028406974 scopus 로고    scopus 로고
    • The Deming, Baldrige and European Quality Awards
    • April 1994
    • Nakhai, B., Neves, J., "The Deming, Baldrige and European Quality Awards" in Quality Progress, April 1994, pp. 33-7.
    • Quality Progress , pp. 33-37
    • Nakhai, B.1    Neves, J.2
  • 7
    • 0041565937 scopus 로고    scopus 로고
    • Company quality assessment
    • August 1993
    • Conti, T., "Company quality assessment" in Total Quality Management, August 1993, pp. 227-32.
    • Total Quality Management , pp. 227-232
    • Conti, T.1
  • 8
    • 0002253294 scopus 로고
    • Making self-assessment successful
    • Hillman, P.G. (1994), "Making self-assessment successful" in The TQM Magazine, Vol. 6, No. 3, pp. 29-31.
    • (1994) The TQM Magazine , vol.6 , Issue.3 , pp. 29-31
    • Hillman, P.G.1
  • 11
    • 33746982035 scopus 로고    scopus 로고
    • Death or honour?
    • April 1994
    • Brennan, S., "Death or honour?" in Commerce Magazine, April 1994, pp. 8-9.
    • Commerce Magazine , pp. 8-9
    • Brennan, S.1
  • 12
    • 3342876147 scopus 로고    scopus 로고
    • BS 5750: What's in it for small firms?
    • June 1994
    • Campbell, L., "BS 5750: What's in it for small firms?" in Quality World, June 1994, pp. 377-9.
    • Quality World , pp. 377-379
    • Campbell, L.1
  • 14
    • 84887286809 scopus 로고    scopus 로고
    • How to determine your quality quotient: Measuring your company against the Baldrige criteria
    • June 1991
    • Brown, G., "How to determine your quality quotient: measuring your company against the Baldrige criteria" in Journal for Quality and Participation, June 1991, pp. 82-8.
    • Journal for Quality and Participation , pp. 82-88
    • Brown, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.