Service quality and store performance: Some evidence from Greece

Managing Service Quality

Volumn 15, Issue 1, 2005, Pages 24-40

  Daskalopoulou, Irene ^a   Petrou, Anastasia ^a  

^a UNIVERSITY OF PATRAS   (Greece)

Author keywords

Electrical goods; Greece; Performance levels; Service quality assurance; Shops

Indexed keywords

EID: 19744364601     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520510575245     Document Type: Article

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