-
2
-
-
84986101181
-
Process management practices and quality systems standards: Risks and opportunities of the new ISO 9001 certification
-
Biazzo, S., and Bernardi, G., 2003. Process management practices and quality systems standards:Risks and opportunities of the new ISO 9001 certification. Business Process Management Journal, 9 (2):149–169.
-
(2003)
Business Process Management Journal
, vol.9
, Issue.2
, pp. 149-169
-
-
Biazzo, S.1
Bernardi, G.2
-
3
-
-
84986160669
-
How can ISO 9000: 2000 help companies achieve excellence?: What the company think
-
Boulter, L., and Bendell, T., 2002. How can ISO 9000:2000 help companies achieve excellence?:What the company think. Measuring Business Excellence, 6 (2):37–41.
-
(2002)
Measuring Business Excellence
, vol.6
, Issue.2
, pp. 37-41
-
-
Boulter, L.1
Bendell, T.2
-
4
-
-
0033363342
-
ISO 9000 quality standards in construction
-
Bubshait, A. A., and Al-Atiq, T. H., 1999. ISO 9000 quality standards in construction. Journal of Management in Engineering, ASCE, 15 (6):41–46.
-
(1999)
Journal of Management in Engineering, ASCE
, vol.15
, Issue.6
, pp. 41-46
-
-
Bubshait, A.A.1
Al-Atiq, T.H.2
-
6
-
-
84887311785
-
Experiences of implementation ISO 9000 in Swedish industry
-
Carlsson, M., and Carlsson, D., 1996. Experiences of implementation ISO 9000 in Swedish industry. International Journal of Quality and Reliability Management, 13 (7):36–47.
-
(1996)
International Journal of Quality and Reliability Management
, vol.13
, Issue.7
, pp. 36-47
-
-
Carlsson, M.1
Carlsson, D.2
-
7
-
-
4143050064
-
The critical maintenance issues of the ISO 9000 system: Hong Kong manufacturing industries’ perspectives
-
Chin, K. W., Poon, G. K.K., and Pun, K. F., 2000. ‘The critical maintenance issues of the ISO 9000 system:Hong Kong manufacturing industries’ perspectives. Work Study, 49 (3):89–96.
-
(2000)
Work Study
, vol.49
, Issue.3
, pp. 89-96
-
-
Chin, K.W.1
Poon, G.K.K.2
Pun, K.F.3
-
8
-
-
14744304180
-
ISO 9000 and the U.S. construction industry
-
Chini, A. R., and Valdez, H. E., 2003. ISO 9000 and the U.S. construction industry. Journal of Management in Engineering, ASCE, 19 (2):78–82.
-
(2003)
Journal of Management in Engineering, ASCE
, vol.19
, Issue.2
, pp. 78-82
-
-
Chini, A.R.1
Valdez, H.E.2
-
10
-
-
0037235259
-
Where next for ISO 9000 companies?
-
Coleman, S., and Douglas, A., 2003. Where next for ISO 9000 companies?. The TQM Magazine, 15 (2):88–92.
-
(2003)
The TQM Magazine
, vol.15
, Issue.2
, pp. 88-92
-
-
Coleman, S.1
Douglas, A.2
-
11
-
-
0010759315
-
ISO 9000 certification benefits, reality or myth
-
Dick, G. P.M., 2000. ISO 9000 certification benefits, reality or myth. The TQM Magazine, 12 (6):365–371.
-
(2000)
The TQM Magazine
, vol.12
, Issue.6
, pp. 365-371
-
-
Dick, G.P.M.1
-
12
-
-
0031078261
-
Experiences of US- and foreign-owned firms: A new perspective on ISO 9000 implementation
-
Ebrahimpour, M., Withers, B. E., and Hikmet, N., 1997. Experiences of US- and foreign-owned firms:a new perspective on ISO 9000 implementation. International Journal of Production Resarch, 35 (2):569–576.
-
(1997)
International Journal of Production Resarch
, vol.35
, Issue.2
, pp. 569-576
-
-
Ebrahimpour, M.1
Withers, B.E.2
Hikmet, N.3
-
13
-
-
28344444600
-
Quality management standardization in the French construction industry: Singularities and internationalization prospects
-
Henry, E., 2000. Quality management standardization in the French construction industry:singularities and internationalization prospects. Construction Management and Economics, 18 (6):667–677.
-
(2000)
Construction Management and Economics
, vol.18
, Issue.6
, pp. 667-677
-
-
Henry, E.1
-
14
-
-
1542736219
-
A study of ISO 9000 process, motivation and performance
-
Huarng, F., Horng, C., and Chen, C., 1999. A study of ISO 9000 process, motivation and performance. Total Quality Management, 10 (7):1009–1025.
-
(1999)
Total Quality Management
, vol.10
, Issue.7
, pp. 1009-1025
-
-
Huarng, F.1
Horng, C.2
Chen, C.3
-
15
-
-
2142662731
-
Development and implementation of quality assurance in public construction works in Singapore and Hong Kong
-
Kam, C. W., and Tang, S. L., 1997. Development and implementation of quality assurance in public construction works in Singapore and Hong Kong. International Journal of Quality and Reliability Management, 14 (9):909–928.
-
(1997)
International Journal of Quality and Reliability Management
, vol.14
, Issue.9
, pp. 909-928
-
-
Kam, C.W.1
Tang, S.L.2
-
16
-
-
0032680539
-
ISO 9000: The system emerging from the vicious circle of compliance
-
Karapetrovic, S., 1999. ISO 9000:the system emerging from the vicious circle of compliance. The TQM Magazine, 11 (2):111–120.
-
(1999)
The TQM Magazine
, vol.11
, Issue.2
, pp. 111-120
-
-
Karapetrovic, S.1
-
18
-
-
0000538909
-
The development of ISO 9000 certification and the future of quality management
-
Lee, T. Y., 1998. The development of ISO 9000 certification and the future of quality management. International Journal of Quality and Reliability Management, 15 (2):162–177.
-
(1998)
International Journal of Quality and Reliability Management
, vol.15
, Issue.2
, pp. 162-177
-
-
Lee, T.Y.1
-
19
-
-
13944274245
-
Overcoming the problems associated with quality certification
-
Love, P. E.D., and Li, H., 2000. Overcoming the problems associated with quality certification. Construction Management and Economics, 18 (2):139–149.
-
(2000)
Construction Management and Economics
, vol.18
, Issue.2
, pp. 139-149
-
-
Love, P.E.D.1
Li, H.2
-
20
-
-
0036649772
-
Preparations for ISO 9001:2000—a study of ISO 9000: 1994 certified construction firms
-
Low, S. P., and Fong, E. T.W., 2002. Preparations for ISO 9001:2000—a study of ISO 9000:1994 certified construction firms. Construction Management and Economics, 20 (5):403–413.
-
(2002)
Construction Management and Economics
, vol.20
, Issue.5
, pp. 403-413
-
-
Low, S.P.1
Fong, E.T.W.2
-
21
-
-
0037840327
-
Implementing total quality management in construction through ISO 9001:2000
-
Low, S. P., and Teo, J. A., 2003. Implementing total quality management in construction through ISO 9001:2000. Architectural Science Review, 46 (2):159–166.
-
(2003)
Architectural Science Review
, vol.46
, Issue.2
, pp. 159-166
-
-
Low, S.P.1
Teo, J.A.2
-
22
-
-
0141931194
-
A cultural study of ISO 9000 certification
-
Mallak, L. A., Bringelson, L. S., and Lyth, D. M., 1997. A cultural study of ISO 9000 certification. International Journal of Quality and Reliability Management, 14 (4):328–348.
-
(1997)
International Journal of Quality and Reliability Management
, vol.14
, Issue.4
, pp. 328-348
-
-
Mallak, L.A.1
Bringelson, L.S.2
Lyth, D.M.3
-
23
-
-
0032035105
-
The costs and benefits of getting the ISO 9000 certification in the manufacturing sector in Saudi Arabia
-
Mezher, T., and Ramadan, H., 1999. The costs and benefits of getting the ISO 9000 certification in the manufacturing sector in Saudi Arabia. Quality Assurance:Good Practice, Regulation, and Law, 6 (2):107–122.
-
(1999)
Quality Assurance: Good Practice, Regulation, and Law
, vol.6
, Issue.2
, pp. 107-122
-
-
Mezher, T.1
Ramadan, H.2
-
25
-
-
0036394255
-
Impact of ISO 9000 certification on quality management practices: A comparative study
-
Quazi, H. A., Chang, W. H., and Chan, T. M., 2002. Impact of ISO 9000 certification on quality management practices:A comparative study. Total Quality Management, 13 (1):53–67.
-
(2002)
Total Quality Management
, vol.13
, Issue.1
, pp. 53-67
-
-
Quazi, H.A.1
Chang, W.H.2
Chan, T.M.3
-
26
-
-
0000569541
-
ISO 9000 standards: Perceptions and experiences in the UK construction industry
-
Ramin, M., Ali, R. G., and Seiichi, K., 1999. ISO 9000 standards:perceptions and experiences in the UK construction industry. Construction Management and Economics, 17 (1):107–119.
-
(1999)
Construction Management and Economics
, vol.17
, Issue.1
, pp. 107-119
-
-
Ramin, M.1
Ali, R.G.2
Seiichi, K.3
-
27
-
-
0642333244
-
Does ISO 9000 have an effect on quality management practices? An international empirical study
-
Rao, S. S., Ragu-Nathan, T. S., and Soils, L. E., 1997. Does ISO 9000 have an effect on quality management practices? An international empirical study. Total Quality Management, 8 (6):335–346.
-
(1997)
Total Quality Management
, vol.8
, Issue.6
, pp. 335-346
-
-
Rao, S.S.1
Ragu-Nathan, T.S.2
Soils, L.E.3
-
28
-
-
0012489032
-
The patterns of implementing TQM versus ISO 9000 at the beginning of the 1990s
-
Sun, H., 1999. ‘The patterns of implementing TQM versus ISO 9000 at the beginning of the 1990s’. International Journal of Quality and Reliability Management, 16 (3):201–215.
-
(1999)
International Journal of Quality and Reliability Management
, vol.16
, Issue.3
, pp. 201-215
-
-
Sun, H.1
-
29
-
-
0001321303
-
Quest for continuous quality improvement for public housing construction in Hong Kong
-
Tam, C. M., Deng, Z. M., Zeng, S. X., and Ho, C. S., 2000a. Quest for continuous quality improvement for public housing construction in Hong Kong. Construction Management and Economics, 18 (4):437–446.
-
(2000)
Construction Management and Economics
, vol.18
, Issue.4
, pp. 437-446
-
-
Tam, C.M.1
Deng, Z.M.2
Zeng, S.X.3
Ho, C.S.4
-
30
-
-
0013097228
-
Performance assessment scoring system of public housing construction for quality improvement in Hong Kong
-
Tam, C. M., Deng, Z. M., Zeng, S. X., and Ho, C. S., 2000b. Performance assessment scoring system of public housing construction for quality improvement in Hong Kong. International Journal of Quality and Reliability Management, 17 (4/5):467–478.
-
(2000)
International Journal of Quality and Reliability Management
, vol.17
, Issue.4-5
, pp. 467-478
-
-
Tam, C.M.1
Deng, Z.M.2
Zeng, S.X.3
Ho, C.S.4
-
32
-
-
0031071571
-
The business value of quality management system certification: Evidence from Australia and New Zealand
-
Terziovski, M., Samson, D., and Dow, D., 1997. The business value of quality management system certification:evidence from Australia and New Zealand. Journal of Operations Management, 15 (1):1–18.
-
(1997)
Journal of Operations Management
, vol.15
, Issue.1
, pp. 1-18
-
-
Terziovski, M.1
Samson, D.2
Dow, D.3
-
33
-
-
0037401466
-
The longitudinal effects of the ISO 9000 certification process on business performance
-
Terziovski, M., Power, D., and Sohal, A. S., 2003. The longitudinal effects of the ISO 9000 certification process on business performance. European Journal of Operational Research, 146 (3):580–595.
-
(2003)
European Journal of Operational Research
, vol.146
, Issue.3
, pp. 580-595
-
-
Terziovski, M.1
Power, D.2
Sohal, A.S.3
-
34
-
-
84986099178
-
An adaptation to ISO 9001: 2000 for certified organizations
-
Tsim, Y. C., Yeung, V. W.S., and Leung, E. T.C., 2002. An adaptation to ISO 9001:2000 for certified organizations. Managerial Auditing Journal, 17 (5):245–250.
-
(2002)
Managerial Auditing Journal
, vol.17
, Issue.5
, pp. 245-250
-
-
Tsim, Y.C.1
Yeung, V.W.S.2
Leung, E.T.C.3
-
35
-
-
0036542523
-
An examination of the ISO 9001: 2000 standard and its influence on the integration of management systems
-
Wilkinson, G., and Dale, B. G., 2002. An examination of the ISO 9001:2000 standard and its influence on the integration of management systems. Production Planning and Control, 13 (3):284–297.
-
(2002)
Production Planning and Control
, vol.13
, Issue.3
, pp. 284-297
-
-
Wilkinson, G.1
Dale, B.G.2
-
36
-
-
0011016638
-
International standards and construction. Journal of Construction Engineering and Management
-
Yates, J. K., and Aniftos, S., 1997. International standards and construction. Journal of Construction Engineering and Management. ASCE, 123 (2):127–137.
-
(1997)
ASCE
, vol.123
, Issue.2
, pp. 127-137
-
-
Yates, J.K.1
Aniftos, S.2
-
37
-
-
0242301533
-
Senior management perspectives and ISO 9000 effectiveness: An empirical research
-
Yeung, A. C. L., Lee, T. S., and Chan, L. Y., 2003. Senior management perspectives and ISO 9000 effectiveness:an empirical research. International Journal of Production Research, 41 (3):545–569.
-
(2003)
International Journal of Production Research
, vol.41
, Issue.3
, pp. 545-569
-
-
Yeung, A.C.L.1
Lee, T.S.2
Chan, L.Y.3
-
38
-
-
0036608325
-
Quality certification scheme in the construction industry of China
-
Zeng, S. X., Tam, C. M., Wang, H. C., and Deng, Z. M., 2002. Quality certification scheme in the construction industry of China. Architectural Science Review, 45 (2):83–89.
-
(2002)
Architectural Science Review
, vol.45
, Issue.2
, pp. 83-89
-
-
Zeng, S.X.1
Tam, C.M.2
Wang, H.C.3
Deng, Z.M.4
-
39
-
-
0038177886
-
The rise and fall of total quality management in the Chinese construction industry
-
Zeng, S. X., Tam, C. M., Deng, Z. M., and Wang, H. C., 2003. The rise and fall of total quality management in the Chinese construction industry. Architectural Science Review, 46 (2):105–113.
-
(2003)
Architectural Science Review
, vol.46
, Issue.2
, pp. 105-113
-
-
Zeng, S.X.1
Tam, C.M.2
Deng, Z.M.3
Wang, H.C.4
|