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Volumn 79, Issue 3, 2002, Pages 231-260

New product warranty: A literature review

Author keywords

Management; Manufacturing; New products; Product warranty

Indexed keywords

CUSTOMER SATISFACTION; LAWS AND LEGISLATION; MARKETING; QUALITY ASSURANCE; RELIABILITY;

EID: 0037063775     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0925-5273(02)00153-6     Document Type: Article
Times cited : (347)

References (186)
  • 34
    • 0002316709 scopus 로고
    • Prediction of warranty costs during a given period of time
    • (1993) INFOR , vol.31 , pp. 127-135
    • Menzefricke, U.1
  • 53
    • 0010311030 scopus 로고
    • Algorithms for the free replacement warranty with phase-type lifetime distributions
    • (1995) IIE Transactions , vol.27 , pp. 348-357
    • Rao, B.M.1
  • 68
    • 0000301507 scopus 로고    scopus 로고
    • Estimation from truncated lifetime data with supplementary information on covariates and censoring times
    • (1996) Biometrika , vol.83 , pp. 747-761
    • Hu, X.J.1    Lawless, J.F.2
  • 169
    • 0042635623 scopus 로고    scopus 로고
    • Enforcing manufacturers' warranties, "pass through" warranties, and the like: Can the buyer get a refund?
    • (1998) Rutgers Law Review , vol.50 , pp. 397-471
    • Flechtner, H.M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.