A servicing strategy for items sold under warranty

Journal of the Operational Research Society

Volumn 52, Issue 11, 2001, Pages 1284-1288

  Jack, N ^a   Murthy, D N P ^b  

^a UNIVERSITY OF ABERTAY DUNDEE   (United Kingdom)

^b UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

Free replacement warranty; Minimal repair; Warranty servicing strategies

Indexed keywords

COMPUTATIONAL METHODS; DECISION THEORY; MATHEMATICAL MODELS;

SERVICING MODELS;

OPERATIONS RESEARCH;

EID: 0035505286     PISSN: 01605682     EISSN: 14769360     Source Type: Journal    
DOI: 10.1057/palgrave.jors.2601223     Document Type: Article

References (9)

1. Blischke WR and Murthy DNP (1994). Warranty Cost Analysis. Marcel Dekker: New York.
2. Blischke WR and Murthy DNP (1996). Product Warranty Hand¬book. Marcel Dekker: New York.
3. Biedenweg FM (1981). Warranty analysis: consumer value vs manufacturers cost. Unpublished PhD thesis, Stanford Univer¬sity, USA.
4. Nguyen DG and Murthy DNP (1986). An optimal policy for servicing warranty. J Opl Res Soc 37: 1081-1088.
5. Nguyen DG and Murthy DNP (1989). Optimal replace-repair strategy for servicing items sold with warranty. Eur J Opl Res 39 : 206-212.
6. Nguyen DG (1984). Studies in warranty policies and product reliability. Unpublished PhD thesis, The University of Queens¬land, Australia.
7. Jack N and Van der Duyn Schouten FA (2000). Optimal repair- replace strategies for a warranted product. Int J Prod Econ 67: 95-100.
8. Tijms HC (1994). Stochastic Models: An Algorithmic Approach. John Wiley & Sons: Chichester.
9. Djamaludin I, Murthy DNP and Kim CS (2001). Warranty and preventive maintenance. Int J Reliability, Quality and Safety Engineering (forthcoming).