Consumer Affective Reactions to Product Problems When the Timing of Warranty Expiration Varies

Journal of Business Research

Volumn 42, Issue 3, 1998, Pages 265-270

  Lassar, Walfried M ^a   Folkes, Valerie S ^b   Grewal, Dhruv ^c   Costley, Carolyn ^d  

^a UNIVERSITY OF NEW HAMPSHIRE   (United States)

^b UNIVERSITY OF SOUTHERN CALIFORNIA   (United States)

^c UNIVERSITY OF MIAMI   (United States)

^d UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0010358184     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(97)00123-9     Document Type: Article

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