Managing communication in global product development teams

IEEE Transactions on Engineering Management

Volumn 46, Issue 4, 1999, Pages 375-386

  McDonough III, Edward F ^a   Kahn, Kenneth B ^b   Griffin, Abbie ^c  

^a NORTHEASTERN UNIVERSITY   (United States)

^b GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

^c UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; INFORMATION MANAGEMENT; PROBLEM SOLVING; PRODUCT DEVELOPMENT; SOCIAL ASPECTS;

INFORMATION MECHANISMS;

INDUSTRIAL MANAGEMENT;

EID: 0033355605     PISSN: 00189391     EISSN: None     Source Type: Journal    
DOI: 10.1109/17.797960     Document Type: Article

References (53)

1. D. G. Ancona and D. F. Caldwell, "Demography and design: Predictors of new product team performance," Org. Sci., vol. 3, no. 3, pp. 321-341, Aug. 1992.
2. A. D. Little, The Arthur D. Little Survey on the Product Innovation Process. Cambridge, MA: Arthur D. Little, Dec. 1991.
3. K. Asakawa, "External-internal linkages and overseas autonomy control tension," IEEE Trans. Eng. Manag., vol. 43, pp. 24-32, Feb. 1996.
4. H. K. Bowen, K. B. Clark, C. A. Holloway, and S. C. Wheelwright, Eds., The Perpetual Enterprise Machine. New York: Oxford, 1994.
5. K. Brockhoff and B. Schmaul, "Organization, autonomy, and success of internationally dispersed R&D facilities," IEEE Trans. Eng. Manag., vol. 43, pp. 33-40, Feb. 1996.
6. E. Carmel, "Cycle time in packaged software firms," J. Product Innovation Manage., vol. 12, no. 1, pp. 1-14, 1995.
7. D. Cedrone and E. F. McDonough III, "Using distributed work teams to speed products to market," in Proc. ORSA/TIMS International Conference, Helsinki, Finland, 1992.
8. C. U. Ciborra, Teams, Markets and Systems. New York: Cambridge Univ. Press, 1993.
9. K. B. Clark and T. Fujimoto, Product Development Performance. Boston, MA: Harvard Business School, 1991.
10. R. G. Cooper and E. J. Kleinschmidt, "Major new products: What distinguishes the winners in the chemical industry," J. Product Innovation Manage., vol. 10, no. 2, pp. 90-111, 1993.
11. R. G. Cooper and E. J. Kleinschmidt, "Determinants of timeliness in product development," J. Product Innovation Manage., vol. 11, pp. 381-396, 1994.
12. R. L. Daft and R. H. Lengel, "Organizational information requirements, media richness and structural design," Manage. Sci., vol. 32, no. 5, pp. 554-571, 1986.
13. A. Donnellon, "Crossfunctional teams in product development: Accommodating the structure to the process," J. Product Innovation Manage., vol. 10, no. 5, pp. 377-392, 1993.
14. D. Dougherty,"Interpretive barriers to successful product innovation in large firms," Org. Sci., vol. 3, no. 2, pp. 179-202, May 1992.
15. K. M. Eisenhardt and B. N. Tabrizi, "Accelerating adaptive processes: Product innovation in the global computer industry," Admin. Sci. Quar-terly, vol. 40, pp. 84-110, 1995.
16. R. C. Ford and F. S. McLaughlin, "Successful project teams: A study of MIS managers," IEEE Trans. Eng. Manag., vol. 39, pp. 312-317, Nov. 1992.
17. J. Frischer, "Empowering management in new product development units," J. Product Innovation Manage., vol. 10, no. 5, pp. 393-4101, 1993.
18. E. Goffman, Behavior in Public Places. New York: Free Press, 1963.
19. A. Griffin, "PDMA research in NPD: Updating trends and benchmarking best practices," J. Product Innovation Manage., vol. 14, no. 6, pp. 429-458, 1997.
20. "The effect of project and process characteristics on product development cycle time," J. Marketing Res., vol. 34, pp. 24-35, 1997.
21. A. J. Griffin and J. R. Hauser, "Integrating R&D and marketing: A review and analysis of the literature," J. Product Innovation Manage., vol. 13, no. 3, pp. 191-215, 1996.
22. A. K. Gupta and D. L. Wilemon, "Accelerating the development of technology-based new products," California Manage. Rev., vol. 32, no. 2, pp. 24-44, 1990.
23. L. Hakanson and U. Zander, "International management of R&D: The Swedish experience," R&D Manage., vol. 18, pp. 217-226, 1988.
24. R. H. Hayes, S. C. Wheelwright, and K. B. Clark, Dynamic Manufac-turing. New York: The Free Press, 1988, ch. 10-11.
25. J. W. Henke, A. R. Krachenberg, and T. F. Lyons, "Cross-functional teams: Good concept, poor implementation," J. Product Innovation Manage., vol. 10, no. 3, pp. 216-229, 1993.
26. R. J. Hershock, C. D. Cowman, and D. Peters, "From experience: Action teams that work," J. Product Innovation Manage., vol. 11, pp. 95-104, 1994.
27. G. Hofstede, Culture 's Consequences: International Differences in Work-Related Values. Beverly Hills, CA: Sage, 1980.
28. L. Johnson, "Advances in telecommunications technologies that may affect the location of business activities," Santa Monica, CA, Rand Note, 1992.
29. K. B. Kahn and E. F. McDonough III, "Marketing's integration with R&D and manufacturing: A cross regional analysis," J. Int. Marketing, vol. 5, no. 1, pp. 51-76, 1997.
30. R. Keller, S. Julian, and B. Kedia, "A multinational study of work climate, job satisfaction, and the productivity of R&D teams," IEEE Trans. Eng. Manag., vol. 43, pp. 48-55, Feb. 1996.
31. E. W. Larson and D. H. Gobeli, "Organizing for product development projects," J. Product Innovation Manage., vol. 5, no. 3, pp. 180-190, 1988.
32. P. R. Lawrence and J. W. Lorsch, Organization and Environment: Managing Differentiation and Integration. Boston, MA: Harvard Business School, 1967.
33. E. F. McDonough, III, and G. Barczak, "Speeding up new product development: The effects of leadership style and source of technology," J. Product Innovation Manage., vol. 8, no. 3, pp. 203-211, Sept. 1991.
34. E. F. McDonough III and K. B. Kahn, "Using hard and soft technologies for global new product development," R&D Manage., vol. 26, no. 2, pp. 241-253, Apr. 1996.
35. J. E. McGrath, J. L. Berdahl, and H. Arrow, "Traits, expectations, culture and clout: The dynamics of diversity in work groups," in Handbook of Industrial and Organizational Psychology, vol. 4, 2nd ed., H. C. Triandis, M. D. Dummette, and L. M. Hough, Eds. Palo Alto, CA: Consulting Psychologists Press, 1995, pp. 17-415.
36. R. Mead, Cross Cultural Management Communication. New York: Wiley, 1990.
37. M. R. Millson, S. P. Raj, and D. Wilemon, "A survey of major approaches for accelerating new product development," J. Product Innovation Manage., vol. 9, no. 1, pp. 53-69, 1992.
38. P. J. Neff, "Cross-cultural research teams in a global enterprise," Res. Technol. Manage., vol. 38, no. 3, pp. 15-19, 1995.
39. N. Nogria and R. Eccles, "Face-to-face: Making new work organizations work," in Networks and Organizations, N. Nohria and R. Eccles, Eds. Boston: MA, Harvard Business School, 1992, pp. 288-308.
40. A. O. Ogbuehi and R. A. Bellas, Jr., "Decentralized R&D for global product development: Strategic implications for the multinational corporation," Int. Marketing Rev., vol. 9, pp. 60-70, 1992.
41. S. Ohba, "Critical issues related to international R&D programs," IEEE Trans. Eng. Manag., vol. 43, pp. 78-87, Feb. 1996.
42. Pittiglio, Rabin, Todd, and McGrath, "Product development leadership for technology-based companies: Measurement and management," in A Prelude to Action. Weston, MA: Pittiglio, Rabin, Todd, and McGrath, 1995.
43. P. Schnaidt, Enterprise-Wide Networking: Professional Network Development Strategies for Business and System Administrators. Carmel, CA: SAMS, 1992.
44. F. Shipper and C. C. Manz, "Employee self management with our formally designated teams: An alternative road to empowerment," Org. Dynamics, vol. 20, pp. 48-61, 1992.
45. X. M. Song and M. E. Parry, "R&D marketing interface in Japanese high technology firms," J. Product Innovation Manage., vol. 9, no. 2, pp. 91-112, 1992.
46. W. E. Souder, Managing New Product Innovations. Lexington, MA: Lexington Books, 1987.
47. R. Stayer, "How I learned to let my workers lead," Harvard Bus. Rev., vol. 69, pp. 66-83, 1990.
48. H. Takeuchi and I. Nonaka, "The new product development game," Harvard Bus. Rev., vol. 65, 1986.
49. H. J. Thamhain, "Managing technologically innovative team efforts toward new product success," J. Product Innovation Manage., vol. 7, pp. 5-18, 1990.
50. G. H. Varney, Building Productive Teams. San Francisco, CA: JosseyBass, 1989.
51. W. I. Zangwill, Lightning Strategies for Innovation. New York: Lexington, 1993.
52. B. J. Zirger and M. A. Madique, "A model of new product development: An empirical test," Manage. Sci., vol. 36, pp. 867-883, 1990.
53. B. J. Zirger and J. L. Hartley, "The effect of acceleration techniques on product development time," IEEE Trans. Eng. Manag., vol. 43, pp. 143-152, May 1996.