What is the role of trust in organizational justice?

Handbook of Organizational Justice

Volumn , Issue , 2013, Pages 247-270

  Lewicki, Roy J ^a   Wiethoff, Carolyn ^b   Tomlinson, Edward C ^c  

^a Och Spine at New York Presbyterian Hospitals   (United States)

^b INDIANA UNIVERSITY   (United States)

^c JOHN CARROLL UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85118962153     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (80)

1. AFL-CIO. (2001). Workers' rights in America: What employees think about their jobs and employers. Survey by Peter D. Hart Research Associates.
2. Alexander, S., Sinclair, R. R., & Tetrick, L. E. (1995). The role of organizational justice in defining and maintaining the employment relationship. In L. E. Tetrick & J. Barling (Eds.), Changing employment relations: Behavioral and social perspectives (pp. 61-89). Washington, DC: American Psychological Association.
3. Arrow, K. (1974). The limits of organization. New York: Norton.
4. Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23, 267-285.
5. Barnard, C. (1938). The functions of the executive. Cambridge, MA: Harvard University Press.
6. Becerra, M., & Gupta, A. K. (2003). Perceived trustworthiness within the organization: The moderating impact of communication frequency on trustor and trustee effects. Organization Science, 14, 32-44.
7. Berscheid, E., & Reis, H. T. (1998). Attraction and close relationships. In D. T. Gilbert, S. T. Fiske, & G. Lindzey (Eds.), The handbook of social psychology (4th ed., pp. 193-281). New York: McGraw-Hill.
8. Bews, N.F., & Rossouw, G. J. (2002). A role for business ethics in facilitating trustworthiness. Journal of Business Ethics, 39, 377-390.
9. Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on negotiation in organizations (Vol. 1, pp. 43-55). Greenwich, CT: JAI.
10. Bies, R. J., & Tripp, T. M. (1996). Beyond distrust: "Getting even" and the need for revenge. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research (pp. 246-260). Thousand Oaks, CA: Sage.
11. Bigley, G. A., & Pearce, J. L. (1998). Straining for shared meaning in organizational science: Problems of trust and distrust. Academy of Management Review, 23, 405-421.
12. Blau, P. M. (1964). Exchmge and power in social life. New York: Wiley.
13. Bottom, W. P., Gibson, K., Daniels, S., & Mumighan, J. K. (2002). When talk is not cheap: Substantive penance and expressions of intent in the reestablishment of cooperation. Organization Science, 13, 497-513.
14. Brockner, J. (2002). Making sense of procedural fairness: How high procedural fairness can reduce or heighten the influence of outcome favorability. Academy of Management Review, 27, 58-76.
15. Brockner, J., & Siegel, P. (1996). Understanding the interaction between procedural and distributive justice: The role of trust. In R. Kramer. & T. Tyler (Eds.), Trust in organizations: Frontiers of theory and research (pp. 390-413). Thousand Oaks, CA: Sage.
16. Brockner, J., Siegel, P. A., Daly, I., Tyler, T., & Martin C. (1997). When trust matters: The moderating effect of outcome favorability. Administrative Science Quarterly, 42, 558-583.
17. Brockner, J., Tyler, T. R., & Cooper-Schneider, R. (1992). The influence of prior commitment to an institution on reactions to perceived unfairness: The higher they are, the harder they fall. Administrative Science Quarterly, 37, 241-261.
18. Brockner, J., & Wiesenfeld, B. M. (1996). An integrative framework for explaining reactions to decisions: The interactive effects of outcomes and procedures. Psychological Bidletin, 120, 189-208.
19. Butler, J. K. (1991). Toward understanding and measuring conditions of trust: Evaluation of a conditions of trust inventory. ]ournal of Management, 17, 643-663.
20. Deluga, R. J. (1994). Supervisor trust building, leader-member exchange, and organizational citizenship behavior. Journal of Occupational and Organizational Psychology, 67, 315-326.
21. Deutsch, M. (1949). A theory of cooperation and competition. Human Relations, 2, 129-151.
22. Deutsch, M. (1958). Trust and suspicion. Journal of Conflict Resolution, 2, 265-279.
23. Deutsch, M. (1960). The effect of motivational orientation upon trust and suspicion. Human Relations, 13, 123-139.
24. Deutsch, M. (1962). Cooperation and trust: Some theoretical notes. In M. Jones (Ed.), Nebraska symposium on motivation (pp. 275-320). Lincoln: University of Nebraska Press.
25. Deutsch, M. (1985). Distributive justice: Asocial psychological perspective. New Haven, CT: Yale University Press.
26. Dirks, K., & McLean Parks, J. (2002). Conflicting stories: The state of the science of conflict. In J. Greenberg (Ed.), Organizational behavior: The state of the science (pp. 283-324). Mahwah, NJ: Lawrence Erlbaum Associates.
27. Fiske, A. P. (1991). Structures of social life. New York: Free Press.
28. Greenberg, J. (1990). Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts. Journal of Applied Psychology, 75, 561-568.
29. Greenberg, J., & Wiethoff, C. (2001). Organizational justice as proaction and reaction: Implications for research and application. In R. Cropanzano (Ed.), Justice in the workplace, Vol. 2: From theory to practice (pp. 271-301). Mahwah, NJ: Lawrence Erlbaum Associates.
30. Greenhalgh, L., & Chapman, D. (1996). Relationships between disputants: Analysis of their characteristics and impact. In S. Gleason (Ed.), Frontiers in dispute resolution and human resources (pp. 203-228). East Lansing, MI: Michigan State University Press.
31. Hartman, S. J., Yrle, A. C., & Galle, W. P., Jr. (1998). Equity in a university setting: Examining procedural and distributive justice. International Journal of Management, 15, 3-14.
32. Heuer, L., Penrod, S., Hafer, C. L., & Cohn, I. (2002). The role of resource and relational concerns for procedural justice. Personality and Social Psychology Bulletin, 28, 1468-1482.
33. Homans, G. C. (1961). Social behavior: Its elementary forms. New York: Harcourt, Brace and World.
34. Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3, 306-360.
35. Kelley, H. H. (1966). A classroom study of the dilemmas in interpersonal negotiation. In K. Archibald (Ed.), Strategic interaction and conflict: Original papers and discussion (pp. 49-73). Berkeley, CA: Institute of International Studies.
36. Konovsky, M. A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of Applied Psychology, 76, 698-709.
37. Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37, 656-669.
38. Korsgaard, M. A., Brodt, S. E., & Whitener, E. M. (2002). Trust in the face of conflict: The role of managerial trustworthy behavior and organizational context. Journal of Applied Psychology, 87, 312-319.
39. Korsgaard, M. A., Schewiger, D. M., & Sapienza, H. J. (1995). Building commitment, attachment, and trust in strategic decision-making teams: The role of procedural justice. Academy of Management Journal, 38, 60-84.
40. Kramer, R. M. (1999). Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology, 50, 569-598.
41. Kramer, R. M., & Tyler, T. (Eds.). (1996). Trust in organizations: Frontiers of theory and research. Thousand Oaks, CA: Sage.
42. Kwok, J. Y. Y., & Leung, K. (2002). A moderator of the interaction effect of procedural justice and outcome favorability: Importance of the relationship. Organizational Behavior and Human Decision Processes, 87, 278-299.
43. Lamertz, K. (2002). The social construction of fairness: Social influence and sense making in organizations. Journal of Organizational Behavior, 23, 19-37.
44. Leventhal, G. (1980). What should be done with equity theory? In K. J. Gergen, M. S. Greenberg, & R. H. Willis (Eds.), Social exchange: Advances in theory and research (pp. 27-55). New York: Plenum.
45. Lewicki, R. J., & Bunker, B. B. (1995). Trust in relationships: A model of trust development and decline. In B. B. Bunker & J. Z. Rubin (Eds.), Conflict, cooperation and justice (pp. 133-174). San Francisco: Jossey-Bass.
46. Lewicki, R. J., & Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research (pp. 114-139). Thousand Oaks, CA: Sage.
47. Lewicki, R. J., McAllister, D., & Bies, R. (1998). Trust and distrust: New relationships and realities. Academy of Management Review, 23, 3, 438-458.
48. Lewicki, R. J., Weiss, S. E., & Lewin, D. (1992). Models of conflict, negotiation, and 3rd party intervention-A review and synthesis. Journal of Organizational Behavior, 13, 209-252.
49. Lewicki, R. J., & Wiethoff, C. (2000). Trust, trust development and trust repair. In M. Deutsch & R Coleman (Eds.), Theory and practice of conflict resolution (pp. 86-107). San Francisco: Jossey-Bass.
50. Lewis, J. D., & Weigert, A. J. (1985). Trust as a social reality. Social Forces, 63, 967-985.
51. Lind, E. A. (2001). Fairness heuristic theory: Justice judgments as pivotal cogni tions in organizational relations. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 56-88). Stanford, CA: Stanford University Press.
52. Lind, E. A., & Tyler, T. (1988). The social psychology of procedural justice. New York: Plenum.
53. Lind, E. A., Tyler, T. R., & Huo, Y. J. (1997). Procedural context and culture: Variation in the antecedents of procedural justice judgments. Journal of Personality and Social Psychology, 73, 767-780.
54. Lind, E. A., & Van den Bos, K. (2002). When fairness works: Toward a general management theory of uncertainty management. In B. Staw & R. M. Kramer, Research in organizational behavior (Vol. 24, pp. 181-223). Greenwich, CT: JAI Press.
55. Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98, 224-253.
56. Mayer, R., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709-734.
57. McAllister, D. (1995). Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 24-59.
58. Pearce, J. L., Bigley, G. A., & Branyiczki, I. (1998). Procedural justice as modernism: Placing industrial/organisational psychology in context. Applied Psychology: An International Review, 47(3), 371-396.
59. Pearce, J. L., Branyiczki, I., & Bigley, G. A. (2000). Insufficient bureaucracy: Trust and commitment in particularistic organizations. Organization Science, 11, 148-162.
60. Pillai, R., Schriesheim, C. A., & Williams, E. S. (1999). Fairness perceptions and trust as mediators for transformational and transactional leadership. Journal of Management, 25, 897-933.
61. Rempel, J. K., Flolmes, J. G., & Zanna, M. P. (1985). Trust in close relationships. Journal of Personality and Social Psychology, 49, 95-112.
62. Robinson, S. (1996). Trust and breach of the psychological contract. Administratizv Science Quarterly, 41, 574-599.
63. Rotter, J. (1971). Generalized expectancies for interpersonal trust. American Psychologist, 26, 443-452.
64. Rousseau, D, Sitkin, S., Burt, R., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23, 393-404.
65. Sapienza, H. J., & Korsgaard, M. A. (1996). Procedural justice in entrepreneur-investor relations. Academy of Management Journal, 39(3), 544-574.
66. Scandura, T. A. (1999). Rethinking leader-member exchange: An organizational justice perspective. Leadership Quarterly, 10, 25-40.
67. Schlenker, B. R., Helm, B., & Tedeschi, J. T. (1973). The effects of personality and situational variables on behavioral trust. Journal of Personality and Social Psychology, 25(3), 419-427.
68. Shapiro, D., Sheppard, B. H., & Cheraskin, L. (1992). Business on a handshake. Negotiation Journal, 8(4), 365-377.
69. Sheppard, B. H., Lewicki, R., & Minton, J. (1992). Organizational justice: The search for fairness in the workplace. Boston: Lexington Books.
70. Sheppard, B. H., & Sherman, D. M. (1998). The grammars of trust: Amodel and general implications. Academy of Management Review, 23(3), 422-437.
71. Sheppard, B. H., & Tuchinsky, M. (1996). Interfirm relations: A grammar of pairs. In B. M. Staw & L. L. Cummings (Eds.), Research on organizational behavior (Vol. 18, pp. 331-373). Greenwich, CT: JAI Press.
72. Sitkin, S. (1995). On the positive effect of legalization on trust. In R. J. Bies, R. J. Lewicki, & B. H. Sheppard (Eds.), Research on negotiation in organizations (Vol. 5, pp. 187-217). Greenwich, CT: JAI.
73. Tajfel, H., & Turner, J. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 33-47). Pacific Grove, CA: Lawrence Erlbaum Associates.
74. Thibaut, J., & Kelley, H. (1959). The social psychology of groups. New York: John Wiley.
75. Tomlinson, E. C., Dineen, B. R., & Lewicki, R. J. (2004). The road to reconciliation: Antecedents of victim willingness to reconcile following a broken promise. Journal of Management, 30, 165-187.
76. Tyler, T. R. (1994). Psychological models of the justice motive: Antecedents of distributive and procedural justice. Journal of Personality and Social Psychology, 67, 850-863.
77. Van den Bos, K., & Lind, E. A. (2002) Uncertainty management by means of fairness judgments. In M. P. Zanna (Ed.), Advances in experimental social psychology (Vol. 34, pp. 1-60). New York: Academic Press.
78. Van den Bos, K., Wilke, H. A. M., & Lind, E. A. (1998). When do we need procedural fairness? The role of trust in authority. Journal of Personality and Social Psychology, 75, 1449-1458.
79. Whitener, E. M. (1997). The impact of human resource activities on employee trust. Human Resource Management Review, 7, 389-404.
80. Williamson, O. E. (1985). The economic institutions of capitalism. New York: Free Press.