Why are they grumbling about my new system? Theoretical foundation and empirical evidence of employee grumbling as a user resistance behavior

35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Volumn , Issue , 2014, Pages

  Laumer, Sven ^a   Maier, Christian ^a   Eckhardt, Andreas ^b   Weitzel, Tim ^a  

^a UNIVERSITY OF BAMBERG   (Germany)

^b GOETHE UNIVERSITY   (Germany)

Author keywords

Human resource IS; IS implementation; IT enabled change; Technology use; User behavior; User resistance

Indexed keywords

INFORMATION SYSTEMS; INFORMATION USE; PERSONNEL;

HUMAN RESOURCE IS; IS IMPLEMENTATION; IT-ENABLED CHANGE; TECHNOLOGY USE; USER BEHAVIORS; USER RESISTANCES;

BEHAVIORAL RESEARCH;

EID: 85107713125     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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