Call Centre Discourse: Graduation in Relation to Voice Quality and Attitudinal Profile

Globalization, Communication and the Workplace: Talking Across The World

Volumn , Issue , 2010, Pages 106-124

  Ni Wan, Jenny Yau ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85092648408     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

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