'We have the values': Customers, control and corporate ideology in call centre operations

New Technology, Work and Employment

Volumn 19, Issue 1, 2004, Pages 2-13

  van den Broek, Diane ^a  

^a UNIVERSITY OF SYDNEY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

CORPORATE STRATEGY; EMPLOYMENT; RECRUITMENT; TELECOMMUNICATIONS;

AUSTRALASIA; AUSTRALIA;

EID: 1842533083     PISSN: 02681072     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1468-005X.2004.00124.x     Document Type: Article

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