The psychological contract in call centres: An employee perspective

Journal of Industrial Relations

Volumn 50, Issue 2, 2008, Pages 229-242

  Cross, Christine ^a   Barry, Gillian ^a   Garavan, Thomas N ^a  

^a UNIVERSITY OF LIMERICK   (Ireland)

Author keywords

Call centres; Ireland; Psychological contract; Temporary employees

Indexed keywords

EID: 41149147004     PISSN: 00221856     EISSN: 14729296     Source Type: Journal    
DOI: 10.1177/0022185607087899     Document Type: Article

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