ERP implementation in public healthcare, achievable benefits and encountered criticalities - An investigation from Italy

International Journal of Services and Operations Management

Volumn 29, Issue 1, 2018, Pages 1-17

  Chiarini, Andrea ^a   Vagnoni, Emidia ^a   Chiarini, Luca ^b  

^a UNIVERSITY OF FERRARA   (Italy)

^b UNIVERSITY HOSPITAL OF FERRARA   (Italy)

Author keywords

Enterprise resource planning; It implementation; Italy; Public healthcare services; Service operations efficiency

Indexed keywords

EID: 85040618463     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2018.088460     Document Type: Conference Paper

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