Participate or else!: The effect of participation in decision-making in meetings on employee engagement

Consulting Psychology Journal

Volumn 67, Issue 1, 2015, Pages 65-80

  Yoerger, Michael ^a   Crowe, John ^a   Allen, Joseph A ^a  

^a UNIVERSITY OF NEBRASKA AT OMAHA   (United States)

Author keywords

Employee engagement; Meeting load; Meetings; Participation in decision making; Perceived supervisor support

Indexed keywords

EID: 85027953993     PISSN: 10659293     EISSN: 19390149     Source Type: Journal    
DOI: 10.1037/cpb0000029     Document Type: Article

References (60)

1. Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29, 99-118. http://dx.doi.org/10.1177/014920630302900107
2. Allen, J. A., Baran, B. E., & Scott, C. W. (2010). After-action reviews: A venue for the promotion of safety climate. Accident Analysis & Prevention, 42, 750-757. http://dx.doi.org/10.1016/j.aap.2009.11.004
3. Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings: A context for promoting employee engagement. Group & Organization Management, 38, 543-569. http://dx.doi.org/10.1177/1059601113503040
4. Allen, J. A., Rogelberg, S. G., & Scott, J. C. (2008, April). Mind your meetings: Improve your organization's effectiveness one meeting at a time (Psychology Faculty Publications, Paper No. 93). University of Nebraska at Omaha. Retrieved from http://digitalcommons.unomaha.edu/psychfacpub/93
5. Angouri, J., & Marra, M. (2010). Corporate meetings as genre: A study of the role of the chair in corporate meeting talk. Text & Talk, 30, 615-636. http://dx.doi.org/10.1515/text.2010.030
6. Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63, 308-323. http://dx.doi.org/10.1108/IJPPM-01-2013-0008
7. Asmuss, B., & Svennevig, J. (2009). Meeting talk-An introduction. Journal of Business Communication, 46, 3-22. http://dx.doi.org/10.1177/0021943608326761
8. Baran, B. E., & Shanock, L. (2010, April). Supervisor-run meetings: Implications for employees and the organization. Paper presented at the Society of Industrial and Organizational Psychologists Conference, Atlanta, GA.
9. Becker, T. E. (2005). Potential problems in the statistical control of variables in organizational research: A qualitative analysis with recommendations. Organizational Research Methods, 8, 274-289. http://dx.doi.org/10.1177/1094428105278021
10. Bono, J. E., & Judge, T. A. (2003). Self-concordance at work: Toward understanding the motivational effect of transformational leaders. Academy of Management Journal, 46, 554-571. http://dx.doi.org/10.2307/30040649
11. Chang, S.-J., van Witteloostuijn, A., & Eden, L. (2010). From the editors: Common method variance in international business research [Editorial]. Journal of International Business Studies, 41, 178-184. http://dx.doi.org/10.1057/jibs.2009.88
12. Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90-104. http://dx.doi.org/10.1037/a0021549
13. Cohen-Powless, M. A., Rogelberg, S. G., & Luong, A. (2003, April). Understanding meeting satisfaction: A focus on design characteristics. Poster session presented at the 17th Annual Conference of the Society for Industrial and Organizational Psychology, Orlando, FL.
14. Conway, J. M., & Lance, C. E. (2010). What reviewers should expect from authors regarding common method bias in organizational research. Journal of Business and Psychology, 25, 325-334. http://dx.doi.org/10.1007/s10869-010-9181-6
15. Cowardin-Lee, N., & Soyalp, N. (2011). Improving organizational workflow with social network analysis and employee engagement constructs. Consulting Psychology Journal: Practice and Research, 63, 272-283. http://dx.doi.org/10.1037/a0026754
16. Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31, 874-900. http://dx.doi.org/10.1177/0149206305279602
17. Eisenberger, R., Jones, J. R., Aselage, J., & Sucharski, I. L. (2004). Perceived organizational support. In J. A. M. Coyle-Shapiro, L. M. Shore, M. S. Taylor, & L. W. Tetrick (Eds.), The employment relationship (pp. 206-225). New York: Oxford University Press.
18. Gallup, Inc. (2013). State of the American workplace: Employee engagement insights for U.S. business leaders. Retrieved from http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx
19. Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25, 161-178. http://dx.doi.org/10.2307/2092623
20. Hammer, L. B., Kossek, E. E., Yragui, N. L., Bodner, T. E., & Hanson, G. C. (2009). Development and validation of a multidimensional measure of family supportive supervisor behaviors (FSSB). Journal of Management, 35, 837-856. http://dx.doi.org/10.1177/0149206308328510
21. Hinkel, H., & Allen, J. A. (2013). Speaking up and working harder: How participation in decision-making in meetings impacts overall engagement. Journal of Psychological Inquiry, 18, 7-16.
22. Holmes, J., & Stubbe, M. (2003). Power and politeness in the workplace: A sociolinguistic analysis of talk at work. London: Longman.
23. Homans, G. C. (1973). Social behavior: Its elementary forms. London: Routledge & Kegan Paul.
24. Hunt, R. R. (2009). Does salience facilitate longer-term retention? Memory, 17, 49-53. http://dx.doi.org/10.1080/09658210802524257
25. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724. http://dx.doi.org/10.2307/256287
26. Karanges, E., Beatson, A., Johnston, K., & Lings, I. (2014). Optimizing employee engagement with internal communication: A social exchange perspective. Journal of Business Market Management, 7, 329-353.
27. Kossek, E. E., Pichler, S., Bodner, T., & Hammer, L. B. (2011). Workplace social support and work-family conflict: A meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support. Personnel Psychology, 64, 289-313. http://dx.doi.org/10.1111/j.1744-6570.2011.01211.x
28. Lam, S. K., Chen, X., & Schaubroeck, J. (2002). Participative decision-making and employee performance in different cultures: The moderating effects of allocentrism/idiocentrism and efficacy. Academy of Management Journal, 45, 905-914. http://dx.doi.org/10.2307/3069321
29. Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 65-76. http://dx.doi.org/10.1007/s10869-009-9092-6
30. Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2014). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Processes & Intergroup Relations, 17, 252-271. http://dx.doi.org/10.1177/1368430213497066
31. Long, R. J. (1979). Desires for and patterns of worker participation in decision-making after conversion to employee ownership. Academy of Management Journal, 22, 611-617. http://dx.doi.org/10.2307/255749
32. Luong, A., & Rogelberg, S. G. (2005). Meetings and more meetings: The relationship between meeting load and the daily well-being of employees. Group Dynamics: Theory, Research. And Practice, 9, 58-67. http://dx.doi.org/10.1037/1089-2699.9.1.58
33. May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77, 11-37. http://dx.doi.org/10.1348/096317904322915892
34. Mishra, K., Boynton, L., & Mishra, A. (2014). Driving employee engagement: The expanded role of internal communications. Journal of Business Communication, 51, 183-202. http://dx.doi.org/10.1177/2329488414525399
35. Nelson, J. K., Zaccaro, S. J., & Herman, J. L. (2010). Strategic information provision and experiential variety as tools for developing adaptive leadership skills. Consulting Psychology Journal: Practice and Research, 62, 131-142. http://dx.doi.org/10.1037/a0019989
36. Perkins, R. D. (2009). How executive coaching can change leader behavior and improve meeting effectiveness: An exploratory study. Consulting Psychology Journal: Practice and Research, 61, 298-318. http://dx.doi.org/10.1037/a0017842
37. Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903. http://dx.doi.org/10.1037/0021-9010.88.5.879
38. Pomerantz, A., & Denvir, P. (2007). Enacting the institutional role of chairperson in upper management meetings: The interactional realization of provisional authority. In F. Cooren (Ed.), Interacting and organizing: Analyses of a management meeting (pp. 31-51). Mahwah, NJ: Erlbaum.
39. Probst, T. M. (2005). Countering the negative effects of job insecurity through participative decision-making: Lessons from the demand-control model. Journal of Occupational Health Psychology, 10, 320-329. http://dx.doi.org/10.1037/1076-8998.10.4.320
40. Rajaram, S. (1996). Perceptual effects on remembering: Recollective processes in picture recognition memory. Journal of Experimental Psychology: Learning, Memory, and Cognition, 22, 365-377. http://dx.doi.org/10.1037/0278-7393.22.2.365
41. Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149-172. http://dx.doi.org/10.1002/hrm.20339
42. Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). "Not another meeting!" Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 83-96. http://dx.doi.org/10.1037/0021-9010.91.1.83
43. Rogelberg, S. G., Scott, C. S., & Kello, J. (2007, Winter). The science and fiction of meetings. MIT Sloan Management Review, 48, 18-21.
44. Rose, R. (1967). Influencing voters: A study of campaign rationality. London: Faber & Faber.
45. Rosenberg, R. D., & Rosenstein, E. (1980). Participation and productivity: An empirical study. Industrial & Labor Relations Review, 33, 355-367. http://dx.doi.org/10.2307/2522572
46. Rutter, M. (1987). Psychosocial resilience and protective mechanisms. American Journal of Orthopsychiatry, 57, 316-331. http://dx.doi.org/10.1111/j.1939-0025.1987.tb03541.x
47. Sagie, A., & Koslowsky, M. (1996). International replication note decision type, organisational control, and acceptance of change: An integrative approach to participative decision-making. Applied Psychology, 45, 85-92. http://dx.doi.org/10.1111/j.1464-0597.1996.tb00850.x
48. Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21, 600-619. http://dx.doi.org/10.1108/02683940610690169
49. Schaufeli, W. B., & Bakker, A. B. (2003). Test manual for the Utrecht Work Engagement Scale. Utrecht University, Utrecht, the Netherlands. Retrieved from http://www.schaufeli.com
50. Schmidt, S. R. (1991). Can we have a distinctive theory of memory? Memory & Cognition, 19, 523-542. http://dx.doi.org/10.3758/BF03197149
51. Scott-Ladd, B., & Chan, C. (2004). Emotional intelligence and participation in decision-making: Strategies for promoting organizational learning and change. Strategic Change, 13, 95-105. http://dx.doi.org/10.1002/jsc.668
52. Sheridan, J. H. (1989, September 4). A $37 billion waste. Industry Week, 238, 11-12.
53. Siegel, A. L., & Ruh, R. A. (1973). Job involvement, participation in decision-making, personal background and job behavior. Organizational Behavior & Human Performance, 9, 318-327. http://dx.doi.org/10.1016/0030-5073(73)90055-X
54. Simbula, S., & Guglielmi, D. (2013). I am engaged, I feel good, and I go the extra-mile: Reciprocal relationships between work engagement and consequences. Revista de Psicologa del Trabajo y de las Organizaciones, 29, 117-125. http://dx.doi.org/10.5093/tr2013a17
55. Sisco, R. (1993, February). What to teach team leaders. Training, 30, 62-67.
56. Soane, E., Truss, C., Alfes, K., Shantz, A., Rees, C., & Gatenby, M. (2012). Development and application of a new measure of employee engagement: The ISA Engagement Scale. Human Resource Development International, 15, 529-547. http://dx.doi.org/10.1080/13678868.2012.726542
57. Stohl, C., & Cheney, G. (2001). Participatory processes/paradoxical practices. Management Communication Quarterly, 14, 349-407. http://dx.doi.org/10.1177/0893318901143001
58. Tourangeau, R., Rips, L. J., & Rasinski, K. (2000). The psychology of survey response. New York: Cambridge University Press. http://dx.doi.org/10.1017/CBO9780511819322
59. Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In P. J. Kabfleish (Ed.), Communication yearbook (Vol. 28, pp. 127-165). Mahwah, NJ: Erlbaum. http://dx.doi.org/10.1207/s15567419cy2801_4
60. Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40, 82-111. http://dx.doi.org/10.2307/257021