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Volumn 28, Issue 11-12, 2017, Pages 906-918

Data-driven supply chains, manufacturing capability and customer satisfaction

Author keywords

China; customer satisfaction; Data driven supply chains; manufacturing capability

Indexed keywords

BIG DATA; COMPETITION; MANUFACTURE; SALES; SUPPLY CHAINS;

EID: 85022193740     PISSN: 09537287     EISSN: 13665871     Source Type: Journal    
DOI: 10.1080/09537287.2017.1336788     Document Type: Article
Times cited : (87)

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