Consequences of cruise line involvement: a comparison of first-time and repeat passengers

International Journal of Contemporary Hospitality Management

Volumn 29, Issue 6, 2017, Pages 1658-1683

  Chua, Bee Lia ^a   Lee, Sanghyeop ^b   Han, Heesup ^c  

^a UNIVERSITY PUTRA MALAYSIA   (Malaysia)

^b Youngsan University   (South Korea)

^c Sejong University   (South Korea)

Author keywords

Affective satisfaction; Cruise line; Customer loyalty; Involvement; Perceived price; Previous experience

Indexed keywords

EID: 85021810604     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJCHM-09-2015-0452     Document Type: Article

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