The effects of relational benefits on customers' perception of favorable inequity, affective commitment, and repurchase intention in fullservice restaurants

Journal of Hospitality and Tourism Research

Volumn 33, Issue 2, 2009, Pages 227-244

  Kim, Wansoo ^a   Ok, Chihyung ^a  

^a KANSAS STATE UNIVERSITY   (United States)

Author keywords

Affective commitment; Favorable inequity; Full service restaurant; Long term customer; Relational benefits; Repurchase intention

Indexed keywords

EID: 68249131715     PISSN: 10963480     EISSN: 15577554     Source Type: Journal    
DOI: 10.1177/1096348008329874     Document Type: Article

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