The role of staff engagement in facilitating staff-led value co-creation

Journal of Service Management

Volumn 28, Issue 2, 2017, Pages 250-264

  Merrilees, Bill ^a   Miller, Dale ^a   Yakimova, Raisa ^b  

^a GRIFFITH UNIVERSITY   (Australia)

^b BRADFORD UNIVERSITY SCHOOL OF MANAGEMENT   (United Kingdom)

Author keywords

Not for profit; Service innovation; Staff engagement; Staff led co creation; Value co creation

Indexed keywords

EID: 85017325458     PISSN: 17575818     EISSN: None     Source Type: Journal    
DOI: 10.1108/JOSM-10-2015-0326     Document Type: Article

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