An investigation into the antecedents of goal congruence in retail-service settings

Journal of Services Marketing

Volumn 18, Issue 7, 2004, Pages 547-559

  Coote, Leonard V ^a   Price, Evan ^b   Ackfeldt, Anna Lena ^c  

^a UNIVERSITY OF QUEENSLAND   (Australia)

^b Price Marketing Services   (Australia)

^c ASTON UNIVERSITY   (United Kingdom)

Author keywords

Employees; Perception; Retail service industries

Indexed keywords

EID: 84993019128     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040410561875     Document Type: Article

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