A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism

Tourism Management

Volumn 58, Issue , 2017, Pages 51-65

  Xiang, Zheng ^a   Du, Qianzhou ^a   Ma, Yufeng ^b   Fan, Weiguo ^a  

^a PAMPLIN COLLEGE OF BUSINESS   (United States)

^b Virginia Polytechnic Institute and State University   (United States)

Author keywords

Hotel industry; Information quality; Machine learning; Online reviews; Social media analytics; Text analytics

Indexed keywords

COMPARATIVE STUDY; ELECTRONIC COMMERCE; HOTEL INDUSTRY; INTERNET; MACHINE LEARNING; SOCIAL MEDIA; TOURISM;

MANHATTAN ISLAND; NEW YORK [NEW YORK (STT)]; NEW YORK [UNITED STATES]; UNITED STATES;

EID: 84992485966     PISSN: 02615177     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tourman.2016.10.001     Document Type: Article

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