메뉴 건너뛰기




Volumn 33, Issue 2, 2016, Pages 511-541

Untangling a Web of Lies: Exploring Automated Detection of Deception in Computer-Mediated Communication

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; ELECTRONIC MAIL; MANAGERS; REGRESSION ANALYSIS;

EID: 84990902046     PISSN: 07421222     EISSN: 1557928X     Source Type: Journal    
DOI: 10.1080/07421222.2016.1205927     Document Type: Article
Times cited : (40)

References (82)
  • 1
    • 84919457790 scopus 로고    scopus 로고
    • Symbolic action research in information systems: Introduction to the special issue
    • M.Aakhus, ; P.J.Ågerfalk, ; K.Lyytinen, ; and D.Te’eni, Symbolic action research in information systems:Introduction to the special issue. MIS Quarterly, 38, 4 (2014), 1187–1200.
    • (2014) MIS Quarterly , vol.38 , Issue.4 , pp. 1187-1200
    • Aakhus, M.1    Ågerfalk, P.J.2    Lyytinen, K.3    Te’eni, D.4
  • 2
    • 55949110596 scopus 로고    scopus 로고
    • A design framework and system for text analysis of computer-mediated communication
    • A.Abbasi, and C.H.CyberGate:Chen, H. A design framework and system for text analysis of computer-mediated communication. MIS Quarterly, 32, 4 (2008), 811–837.
    • (2008) MIS Quarterly , vol.32 , Issue.4 , pp. 811-837
    • Abbasi, A.1    CyberGate, C.H.2
  • 3
    • 22544454760 scopus 로고    scopus 로고
    • The social influence of brand community: Evidence from European car clubs
    • R.Algesheimer, U.M.Dholakia, and A.Herrmann, The social influence of brand community:Evidence from European car clubs. Journal of Marketing, 69, 3 (2005), 19–34.
    • (2005) Journal of Marketing , vol.69 , Issue.3 , pp. 19-34
    • Algesheimer, R.1    Dholakia, U.M.2    Herrmann, A.3
  • 4
    • 55849138009 scopus 로고    scopus 로고
    • The language of truthful and deceptive denials and confessions
    • M.Ali, and T.Levine, The language of truthful and deceptive denials and confessions. Communication Reports, 21, 2 (2008), 82–91.
    • (2008) Communication Reports , vol.21 , Issue.2 , pp. 82-91
    • Ali, M.1    Levine, T.2
  • 5
    • 84903581941 scopus 로고    scopus 로고
    • Reviews without a purchase: Low ratings, loyal customers, and deception
    • E.T.Anderson, and D.I.Simester, Reviews without a purchase:Low ratings, loyal customers, and deception. Journal of Marketing Research, 51, 3 (2014), 249–269.
    • (2014) Journal of Marketing Research , vol.51 , Issue.3 , pp. 249-269
    • Anderson, E.T.1    Simester, D.I.2
  • 7
    • 84887185529 scopus 로고    scopus 로고
    • Extended self in a digital world
    • R.W.Belk, Extended self in a digital world. Journal of Consumer Research, 40, 3 (2013), 477–500.
    • (2013) Journal of Consumer Research , vol.40 , Issue.3 , pp. 477-500
    • Belk, R.W.1
  • 9
    • 9744258059 scopus 로고    scopus 로고
    • Inducing sensitivity to deception in order to improve decision making performance: A field study
    • D.P.Biros, ; J.F.George, ; and R.W.Zmud, Inducing sensitivity to deception in order to improve decision making performance:A field study. MIS Quarterly, 26, 2 (2002), 119–144.
    • (2002) MIS Quarterly, 26,2 , pp. 119-144
    • Biros, D.P.1    George, J.F.2    Zmud, R.W.3
  • 10
    • 4944261444 scopus 로고    scopus 로고
    • Being both too liberal and too conservative: The perils of treating grouped data as though they were independent
    • P.D.Bliese, and P.J.Hanges, Being both too liberal and too conservative:The perils of treating grouped data as though they were independent. Organizational Research Methods, 7, 4 (2004), 400–417.
    • (2004) Organizational Research Methods , vol.7 , Issue.4 , pp. 400-417
    • Bliese, P.D.1    Hanges, P.J.2
  • 11
    • 17144409052 scopus 로고    scopus 로고
    • Language of lies in prison: Linguistic classification of prisoners’ truthful and deceptive natural language
    • G.D.Bond, and A.Y.Lee, Language of lies in prison:Linguistic classification of prisoners’ truthful and deceptive natural language. Applied Cognitive Psychology, 19, 3 (2005), 313–329.
    • (2005) Applied Cognitive Psychology , vol.19 , Issue.3 , pp. 313-329
    • Bond, G.D.1    Lee, A.Y.2
  • 12
    • 84945232228 scopus 로고    scopus 로고
    • Justifications offered, questions asked, and linguistic patterns in deceptive and truthful monetary interactions
    • M.T.Braun, and L.M.Van Swol, Justifications offered, questions asked, and linguistic patterns in deceptive and truthful monetary interactions. Group Decision and Negotiation25, 2 (2015), 1–21.
    • (2015) Group Decision and Negotiation25,2 , pp. 1-21
    • Braun, M.T.1    Van Swol, L.M.2
  • 14
    • 0030201356 scopus 로고    scopus 로고
    • Interpersonal deception theory
    • D.Buller, and J.Burgoon, Interpersonal deception theory. Communication theory, 6, 3 (1996), 203–242.
    • (1996) Communication theory , vol.6 , Issue.3 , pp. 203-242
    • Buller, D.1    Burgoon, J.2
  • 15
    • 84965368177 scopus 로고
    • Interpersonal deception behavioral profiles of falsification, equivocation, and concealment
    • D.B.Buller, ; J.K.Burgoon, ; C.H.White, ; and A.S.Ebesu, Interpersonal deception behavioral profiles of falsification, equivocation, and concealment. Journal of Language and Social Psychology, 13, 4 (1994), 366–395.
    • (1994) Journal of Language and Social Psychology , vol.13 , Issue.4 , pp. 366-395
    • Buller, D.B.1    Burgoon, J.K.2    White, C.H.3    Ebesu, A.S.4
  • 16
    • 0030201356 scopus 로고    scopus 로고
    • Interpersonal deception theory
    • D.B.Buller, and J.K.Burgoon, Interpersonal deception theory. Communication Theory, 6, 3 (1996), 203–242.
    • (1996) Communication Theory , vol.6 , Issue.3 , pp. 203-242
    • Buller, D.B.1    Burgoon, J.K.2
  • 17
    • 0030093238 scopus 로고    scopus 로고
    • Interpersonal deception: XII. Information management dimensions underlying deceptive and truthful messages
    • J.K.Burgoon, ; D.B.Buller, ; L.K.Guerrero, ; W.A.Afifi, ; and C.M.Feldman, Interpersonal deception:XII. Information management dimensions underlying deceptive and truthful messages. Communications Monographs, 63, 1 (1996), 50–69.
    • (1996) Communications Monographs , vol.63 , Issue.1 , pp. 50-69
    • Burgoon, J.K.1    Buller, D.B.2    Guerrero, L.K.3    Afifi, W.A.4    Feldman, C.M.5
  • 18
  • 22
    • 65349140364 scopus 로고    scopus 로고
    • A Meta-analytic review of opportunism in exchange relationships
    • J.L.Crosno, and R.Dahlstrom, A Meta-analytic review of opportunism in exchange relationships. Journal of the Academy of Marketing Science, 36, 2 (2008), 191–201.
    • (2008) Journal of the Academy of Marketing Science , vol.36 , Issue.2 , pp. 191-201
    • Crosno, J.L.1    Dahlstrom, R.2
  • 23
    • 0000573785 scopus 로고
    • The motivational impairment effect in the communication of deception: Replications and extensions
    • B.M.DePaulo, ; S.E.Kirkendol, ; J.Tang, ; and T.P.O’Brien, The motivational impairment effect in the communication of deception:Replications and extensions. Journal of Nonverbal Behavior, 12, 3 (1988), 177–202.
    • (1988) Journal of Nonverbal Behavior , vol.12 , Issue.3 , pp. 177-202
    • DePaulo, B.M.1    Kirkendol, S.E.2    Tang, J.3    O’Brien, T.P.4
  • 24
    • 0002899117 scopus 로고
    • Effects of importance of success and expectations for success on effectiveness at deceiving
    • B.M.DePaulo, ; C.S.LeMay, ; and J.A.Epstein, Effects of importance of success and expectations for success on effectiveness at deceiving. Personality and Social Psychology Bulletin, 17, 1 (1991), 14–24.
    • (1991) Personality and Social Psychology Bulletin , vol.17 , Issue.1 , pp. 14-24
    • DePaulo, B.M.1    LeMay, C.S.2    Epstein, J.A.3
  • 25
    • 0026827691 scopus 로고
    • Nonverbal behavior and self-presentation
    • B.M.DePaulo, Nonverbal behavior and self-presentation. Psychological Bulletin, 111, 2 (1992), 203–243.
    • (1992) Psychological Bulletin , vol.111 , Issue.2 , pp. 203-243
    • DePaulo, B.M.1
  • 28
    • 84947389309 scopus 로고
    • Nonverbal leakage and clues to deception
    • P.Ekman, and W.Friesen, Nonverbal leakage and clues to deception. Psychiatry, 32, 1 (1969), 88–106.
    • (1969) Psychiatry , vol.32 , Issue.1 , pp. 88-106
    • Ekman, P.1    Friesen, W.2
  • 31
    • 58749086553 scopus 로고    scopus 로고
    • Decision support for determining veracity via linguistic-based cues
    • C.M.Fuller, ; D.P.Biros, ; and R.L.Wilson, Decision support for determining veracity via linguistic-based cues. Decision Support Systems, 46, 3 (2009), 695–703.
    • (2009) Decision Support Systems , vol.46 , Issue.3 , pp. 695-703
    • Fuller, C.M.1    Biros, D.P.2    Wilson, R.L.3
  • 37
    • 41449097395 scopus 로고    scopus 로고
    • On lying and being lied to: A linguistic analysis of deception in computer-mediated communication
    • J.Hancock, ; L.Curry, ; S.Goorha, ; and M.Woodworth, On lying and being lied to:A linguistic analysis of deception in computer-mediated communication. Discourse Processes, 45, 1 (2007), 1–23.
    • (2007) Discourse Processes , vol.45 , Issue.1 , pp. 1-23
    • Hancock, J.1    Curry, L.2    Goorha, S.3    Woodworth, M.4
  • 40
    • 10044290677 scopus 로고    scopus 로고
    • Conceptualizing organizational discourse as situated symbolic action
    • L.Heracleous, and R.J.Marshak, Conceptualizing organizational discourse as situated symbolic action. Human Relations, 57, 10 (2004), 1285–1312.
    • (2004) Human Relations , vol.57 , Issue.10 , pp. 1285-1312
    • Heracleous, L.1    Marshak, R.J.2
  • 43
    • 0000265525 scopus 로고
    • Paying compliments: A sex-preferential politeness strategy
    • J.Holmes, Paying compliments:A sex-preferential politeness strategy. Journal of Pragmatics, 12, 4 (1988), 445–465.
    • (1988) Journal of Pragmatics , vol.12 , Issue.4 , pp. 445-465
    • Holmes, J.1
  • 45
    • 78651081431 scopus 로고    scopus 로고
    • Identification of fraudulent financial statements using linguistic credibility analysis
    • S.L.Humpherys, ; K.C.Moffitt, ; M.B.Burns, ; J.K.Burgoon, ; and W.F.Felix, Identification of fraudulent financial statements using linguistic credibility analysis. Decision Support Systems, 50, 3 (2011), 585–594.
    • (2011) Decision Support Systems , vol.50 , Issue.3 , pp. 585-594
    • Humpherys, S.L.1    Moffitt, K.C.2    Burns, M.B.3    Burgoon, J.K.4    Felix, W.F.5
  • 46
    • 78951474117 scopus 로고    scopus 로고
    • Language style matching in writing: Synchrony in essays, correspondence, and poetry
    • M.E.Ireland, and J.W.Pennebaker, Language style matching in writing:Synchrony in essays, correspondence, and poetry. Journal of Personality and Social Psychology, 99, 3 (2010), 549–571.
    • (2010) Journal of Personality and Social Psychology , vol.99 , Issue.3 , pp. 549-571
    • Ireland, M.E.1    Pennebaker, J.W.2
  • 48
    • 0033277443 scopus 로고    scopus 로고
    • The effect of computer-mediated communication on agreement and acceptance
    • S.S.Kahai, and R.B.Cooper, The effect of computer-mediated communication on agreement and acceptance. Journal of Management Information Systems, 16, 1 (1999), 165–188.
    • (1999) Journal of Management Information Systems , vol.16 , Issue.1 , pp. 165-188
    • Kahai, S.S.1    Cooper, R.B.2
  • 49
    • 72049112547 scopus 로고    scopus 로고
    • Interfirm strategic information flows in logistics supply chain relationships
    • R.Klein, and A.Rai, Interfirm strategic information flows in logistics supply chain relationships. MIS Quarterly, 33, 4 (2009), 735–762.
    • (2009) MIS Quarterly, 33 , pp. 735-762
    • Klein, R.1    Rai, A.2
  • 50
    • 33846017697 scopus 로고    scopus 로고
    • talk to me: The effect of explicit goals on the comprehension of business process narratives
    • W.L.Kuechler, and V.V.SoVaishnavi, V., talk to me:The effect of explicit goals on the comprehension of business process narratives. MIS Quarterly, 30, 4 (2006), 961–979.
    • (2006) MIS Quarterly, 30 , pp. 961-979
    • Kuechler, W.L.1    So, V.V.2
  • 51
    • 84855665248 scopus 로고    scopus 로고
    • A cross-cultural comparison of computer-mediated deceptive communication
    • C.Lewis, ; J.George, ; and G.Giordano, A cross-cultural comparison of computer-mediated deceptive communication. In Proceedings of Pacific Asia Conference on Information Systems (PACIS 2009 Proceedings) (2009), 21.
    • (2009) PACIS 2009 Proceedings) , pp. 21
    • Lewis, C.1    George, J.2    Giordano, G.3
  • 53
    • 84919428077 scopus 로고    scopus 로고
    • Take their word for it: The symbolic role of linguistic style matches in user communities
    • S.Ludwig, ; K.de Ruyter, ; D.Mahr, ; M.Wetzels, ; E.Bruggen, ; and T.De Ruyck, Take their word for it:The symbolic role of linguistic style matches in user communities. MIS Quarterly, 38, 4 (2014), 1201–1217.
    • (2014) MIS Quarterly , vol.38 , Issue.4 , pp. 1201-1217
    • Ludwig, S.1    de Ruyter, K.2    Mahr, D.3    Wetzels, M.4    Bruggen, E.5    De Ruyck, T.6
  • 54
    • 84930274388 scopus 로고    scopus 로고
    • Differences in word usage by truth tellers and liars in written statements and an investigative interview after a mock crime
    • D.Matsumoto, and H.C.Hwang, Differences in word usage by truth tellers and liars in written statements and an investigative interview after a mock crime. Journal of Investigative Psychology and Offender Profiling, 12, 2, (2014), 199–216.
    • (2014) Journal of Investigative Psychology and Offender Profiling, 12 , pp. 199-216
    • Matsumoto, D.1    Hwang, H.C.2
  • 55
    • 33745294914 scopus 로고    scopus 로고
    • Dishonesty in everyday life and its policy implications
    • N.Mazar, and D.Ariely, Dishonesty in everyday life and its policy implications. Journal of Public Policy and Marketing, 25, 1 (2006), 117–126.
    • (2006) Journal of Public Policy and Marketing , vol.25 , Issue.1 , pp. 117-126
    • Mazar, N.1    Ariely, D.2
  • 56
    • 58149236677 scopus 로고    scopus 로고
    • The dishonesty of honest people: A theory of self-concept maintenance
    • N.Mazar, ; O.Amir, ; and D.Ariely, The dishonesty of honest people:A theory of self-concept maintenance. Journal of Marketing Research, 45, 6 (2008), 633–644.
    • (2008) Journal of Marketing Research , vol.45 , Issue.6 , pp. 633-644
    • Mazar, N.1    Amir, O.2    Ariely, D.3
  • 57
    • 21044448228 scopus 로고    scopus 로고
    • Lying and falsely implicating
    • J.Meibauer, Lying and falsely implicating. Journal of Pragmatics, 37, 9 (2005), 1373–1399.
    • (2005) Journal of Pragmatics , vol.37 , Issue.9 , pp. 1373-1399
    • Meibauer, J.1
  • 60
    • 84901997566 scopus 로고    scopus 로고
    • Social structural behavior of deception in computer-mediated communication
    • J.Pak, and L.Zhou, Social structural behavior of deception in computer-mediated communication. Decision Support Systems, 63 (2014), 95–103.
    • (2014) Decision Support Systems, 63 , pp. 95-103
    • Pak, J.1    Zhou, L.2
  • 62
    • 0029792506 scopus 로고    scopus 로고
    • The language of deceit: An investigation of the verbal clues to deception in the interrogation context
    • S.Porter, and J.C.Yuille, The language of deceit:An investigation of the verbal clues to deception in the interrogation context. Law and Human Behavior, 20, 4 (1996), 443–458.
    • (1996) Law and Human Behavior , vol.20 , Issue.4 , pp. 443-458
    • Porter, S.1    Yuille, J.C.2
  • 63
    • 0002549569 scopus 로고    scopus 로고
    • Assessment of children’s statements of sexual abuse
    • D.C.Raskin, and P.W.Esplin, Assessment of children’s statements of sexual abuse. In J. Doris (Ed.), The Suggestibility of Children’s Recollections (pp. 153–165). Washington, DC:American Psychological Association, 1991.
    • The Suggestibility of Children’s Recollections , pp. 153-165
    • Raskin, D.C.1    Esplin, P.W.2
  • 65
    • 84925900271 scopus 로고
    • A classification of illocutionary acts
    • J.Searle, A classification of illocutionary acts. Language in Society, 5, 1 (1976), 1–23.
    • (1976) Language in Society , vol.5 , Issue.1 , pp. 1-23
    • Searle, J.1
  • 67
  • 68
    • 77649253939 scopus 로고    scopus 로고
    • The psychological meaning of words: LIWC and computerized text analysis methods
    • Y.R.Tausczik, and J.W.Pennebaker, The psychological meaning of words:LIWC and computerized text analysis methods. Journal of Language and Social Psychology, 29, 1 (2010), 24–54.
    • (2010) Journal of Language and Social Psychology , vol.29 , Issue.1 , pp. 24-54
    • Tausczik, Y.R.1    Pennebaker, J.W.2
  • 69
    • 84856523527 scopus 로고    scopus 로고
    • What lies beneath: The linguistic traces of deception in online dating profiles
    • C.L.Toma, and J.T.Hancock, What lies beneath:The linguistic traces of deception in online dating profiles. Journal of Communication, 62, 1 (2012), 78–97.
    • (2012) Journal of Communication , vol.62 , Issue.1 , pp. 78-97
    • Toma, C.L.1    Hancock, J.T.2
  • 72
    • 84892541406 scopus 로고    scopus 로고
    • The extended transportation-imagery model: A meta-analysis of the antecedents and consequences of consumers’ narrative transportation
    • T.van Laer, ; K.de Ruyter, ; L.M.Visconti, ; and M.Wetzels, The extended transportation-imagery model:A meta-analysis of the antecedents and consequences of consumers’ narrative transportation. Journal of Consumer Research, 40, 5 (2014), 797–817.
    • (2014) Journal of Consumer Research , vol.40 , Issue.5 , pp. 797-817
    • van Laer, T.1    de Ruyter, K.2    Visconti, L.M.3    Wetzels, M.4
  • 73
    • 0034369027 scopus 로고    scopus 로고
    • Detecting deceit via analysis of verbal and nonverbal behavior
    • A.Vrij, ; K.Edward, ; K.P.Roberts, ; and R.Bull, Detecting deceit via analysis of verbal and nonverbal behavior. Journal of Nonverbal Behavior, 24, 4 (2000), 239–263.
    • (2000) Journal of Nonverbal Behavior , vol.24 , Issue.4 , pp. 239-263
    • Vrij, A.1    Edward, K.2    Roberts, K.P.3    Bull, R.4
  • 74
    • 59849114285 scopus 로고    scopus 로고
    • Biases in interpersonal communication: How engineering students perceive gender typical speech acts in teamwork
    • J.Wolfe, and E.Powell, Biases in interpersonal communication:How engineering students perceive gender typical speech acts in teamwork. Journal of Engineering Education, 98, 1 (2009), 5–16.
    • (2009) Journal of Engineering Education , vol.98 , Issue.1 , pp. 5-16
    • Wolfe, J.1    Powell, E.2
  • 75
    • 77955042436 scopus 로고    scopus 로고
    • The influence of experiential and dispositional factors in phishing: An empirical investigation of the deceived
    • R.T.Wright, and K.Marett, The influence of experiential and dispositional factors in phishing:An empirical investigation of the deceived. Journal of Management Information Systems, 27, 1 (2010), 273–303.
    • (2010) Journal of Management Information Systems , vol.27 , Issue.1 , pp. 273-303
    • Wright, R.T.1    Marett, K.2
  • 76
    • 80051718904 scopus 로고    scopus 로고
    • Product-related deception in e-commerce: A theoretical perspective
    • B.Xiao, and I.Benbasat, Product-related deception in e-commerce:A theoretical perspective. MIS Quarterly, 35, 1 (2011), 169–196.
    • (2011) MIS Quarterly , vol.35 , Issue.1 , pp. 169-196
    • Xiao, B.1    Benbasat, I.2
  • 78
    • 3843099453 scopus 로고    scopus 로고
    • Automating linguistics-based cues for detecting deception in text-based asynchronous computer-mediated communications
    • L.Zhou, ; J.Burgoon, ; J.Nunamaker, ; and D.Twitchell, Automating linguistics-based cues for detecting deception in text-based asynchronous computer-mediated communications. Group Decision and Negotiation, 13, 1 (2004), 81–106.
    • (2004) Group Decision and Negotiation , vol.13 , Issue.1 , pp. 81-106
    • Zhou, L.1    Burgoon, J.2    Nunamaker, J.3    Twitchell, D.4
  • 79
  • 80
    • 1642586348 scopus 로고    scopus 로고
    • Language dominance in interpersonal deception in computer-mediated communication
    • L.Zhou, ; J.K.Burgoon, ; D.Zhang, ; and J.F.Nunamaker, Language dominance in interpersonal deception in computer-mediated communication. Computers in Human Behavior, 20, 3 (2004), 381–402.
    • (2004) Computers in Human Behavior , vol.20 , Issue.3 , pp. 381-402
    • Zhou, L.1    Burgoon, J.K.2    Zhang, D.3    Nunamaker, J.F.4
  • 81
    • 42549153858 scopus 로고    scopus 로고
    • Representation and reasoning under uncertainty in deception detection: A neuro-fuzzy approach
    • L.Zhou, and A.Zenebe, Representation and reasoning under uncertainty in deception detection:A neuro-fuzzy approach. Fuzzy Systems, IEEE Transactions, 16, 2 (2008), 442–454.
    • (2008) Fuzzy Systems, IEEE Transactions , vol.16 , Issue.2 , pp. 442-454
    • Zhou, L.1    Zenebe, A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.