Big data initiatives in retail environments: Linking service process perceptions to shopping outcomes

Annals of Operations Research

Volumn 270, Issue 1-2, 2018, Pages 25-51

  Aloysius, John A ^a   Hoehle, Hartmut ^a   Goodarzi, Soheil ^a   Venkatesh, Viswanath ^a  

^a UNIVERSITY OF ARKANSAS   (United States)

Author keywords

Big data initiatives; Emerging service processes; Privacy concerns; Retail stores; Shopping outcomes; Technology enablers

Indexed keywords

EID: 84980001517     PISSN: 02545330     EISSN: 15729338     Source Type: Journal    
DOI: 10.1007/s10479-016-2276-3     Document Type: Article

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