Coaligning Service Quality Attributes and its Implication to Customer Value

Developments in Marketing Science: Proceedings of the Academy of Marketing Science

Volumn , Issue , 2016, Pages 751-759

  Nasution, Hanny ^a  

^a MONASH UNIVERSITY   (Australia)

Author keywords

Configuration Theory; Hotel Industry; Perceive Service Quality; Performance Implication; Service Quality

Indexed keywords

EID: 84979779735     PISSN: 23636165     EISSN: 23636173     Source Type: Book Series    
DOI: 10.1007/978-3-319-24184-5_182     Document Type: Chapter

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