메뉴 건너뛰기




Volumn 23, Issue 6, 2016, Pages 413-423

How Does Environmental Irresponsibility Impair Corporate Reputation? A Multi-Method Investigation

Author keywords

consumer; corporate social responsibility (CSR); environmental irresponsibility; reputation; stakeholder; sustainable development

Indexed keywords


EID: 84962695572     PISSN: 15353958     EISSN: 15353966     Source Type: Journal    
DOI: 10.1002/csr.1387     Document Type: Article
Times cited : (128)

References (42)
  • 1
    • 28644451104 scopus 로고    scopus 로고
    • Environmental marketing strategy and firm performance: Effects on new product performance and market share
    • Baker WE, Sinkula JM. 2005. Environmental marketing strategy and firm performance: Effects on new product performance and market share. Journal of the Academy of Marketing Science 33(4): 461–475.
    • (2005) Journal of the Academy of Marketing Science , vol.33 , Issue.4 , pp. 461-475
    • Baker, W.E.1    Sinkula, J.M.2
  • 2
    • 33750080182 scopus 로고    scopus 로고
    • Beyond dichotomy: The curvilinear relationship between social responsibility and financial performance
    • Barnett M, Salomon R. 2006. Beyond dichotomy: The curvilinear relationship between social responsibility and financial performance. Strategic Management Journal 27(11): 1101–1122.
    • (2006) Strategic Management Journal , vol.27 , Issue.11 , pp. 1101-1122
    • Barnett, M.1    Salomon, R.2
  • 3
    • 26444549323 scopus 로고    scopus 로고
    • Corporate reputation and philanthropy: An empirical analysis
    • Brammer S, Millington A. 2005. Corporate reputation and philanthropy: An empirical analysis. Journal of Business Ethics 61(1): 29–44.
    • (2005) Journal of Business Ethics , vol.61 , Issue.1 , pp. 29-44
    • Brammer, S.1    Millington, A.2
  • 4
    • 76349104003 scopus 로고    scopus 로고
    • Exploring origins of ethical company/brand perceptions-A consumer perspective of corporate ethics
    • Brunk KH. 2010. Exploring origins of ethical company/brand perceptions-A consumer perspective of corporate ethics. Journal of Business Research 63(3): 255–262.
    • (2010) Journal of Business Research , vol.63 , Issue.3 , pp. 255-262
    • Brunk, K.H.1
  • 5
    • 84856104972 scopus 로고    scopus 로고
    • Do actions speak louder than words? An empirical investigation of corporate environmental reputation
    • Cho CH, Guidry RP, Hageman AM, Patten DM. 2012. Do actions speak louder than words? An empirical investigation of corporate environmental reputation. Accounting, Organizations and Society 37(1): 14–25.
    • (2012) Accounting, Organizations and Society , vol.37 , Issue.1 , pp. 14-25
    • Cho, C.H.1    Guidry, R.P.2    Hageman, A.M.3    Patten, D.M.4
  • 6
    • 0034409945 scopus 로고    scopus 로고
    • Ethics and marketing management: A retrospective and prospective commentary
    • Chonko LB, Hunt SD. 2000. Ethics and marketing management: A retrospective and prospective commentary. Journal of Business Research 50(3): 235–244.
    • (2000) Journal of Business Research , vol.50 , Issue.3 , pp. 235-244
    • Chonko, L.B.1    Hunt, S.D.2
  • 7
    • 0000232999 scopus 로고    scopus 로고
    • Media reputation as a strategic resource: an integration of mass communication and resource-based theories
    • Deephouse DL. 2000. Media reputation as a strategic resource: an integration of mass communication and resource-based theories. Journal of Management 26(6): 1091–1112.
    • (2000) Journal of Management , vol.26 , Issue.6 , pp. 1091-1112
    • Deephouse, D.L.1
  • 8
    • 84859808068 scopus 로고    scopus 로고
    • Understanding consumer's responses to enterprise's ethical behaviors: an investigation in China
    • Deng XM. 2012. Understanding consumer's responses to enterprise's ethical behaviors: an investigation in China. Journal of Business Ethics 107(2): 159–181.
    • (2012) Journal of Business Ethics , vol.107 , Issue.2 , pp. 159-181
    • Deng, X.M.1
  • 9
    • 0034245496 scopus 로고    scopus 로고
    • Do corporate global environmental standards create or destroy market value?
    • Dowell G, Hart S, Yeung B. 2000. Do corporate global environmental standards create or destroy market value? Management Science 46(8): 1059–1074.
    • (2000) Management Science , vol.46 , Issue.8 , pp. 1059-1074
    • Dowell, G.1    Hart, S.2    Yeung, B.3
  • 12
    • 30344478271 scopus 로고    scopus 로고
    • The reputational penalties for environmental violations: Empirical evidence
    • Karpoff JM, Lott J JR, Wehrly EW. 2005. The reputational penalties for environmental violations: Empirical evidence. Journal of Law and Economics 48(2): 653–675.
    • (2005) Journal of Law and Economics , vol.48 , Issue.2 , pp. 653-675
    • Karpoff, J.M.1    Lott, J.2    Wehrly, E.W.3
  • 13
    • 84858023897 scopus 로고    scopus 로고
    • Understanding attributions of corporate social irresponsibility
    • Lange D, Washburn NT. 2012. Understanding attributions of corporate social irresponsibility. Academy of Management Review 37(2): 300–326.
    • (2012) Academy of Management Review , vol.37 , Issue.2 , pp. 300-326
    • Lange, D.1    Washburn, N.T.2
  • 14
    • 82355185972 scopus 로고    scopus 로고
    • Doing right leads to doing well: When the type of CSR and reputation interact to affect consumer evaluations of the firm
    • Lii Y, Lee M. 2012. Doing right leads to doing well: When the type of CSR and reputation interact to affect consumer evaluations of the firm. Journal of Business Ethics 105(1): 69–81.
    • (2012) Journal of Business Ethics , vol.105 , Issue.1 , pp. 69-81
    • Lii, Y.1    Lee, M.2
  • 15
    • 84931054707 scopus 로고    scopus 로고
    • Does commitment to environmental self-regulation matter? An empirical examination from China
    • Lin H, Zeng SX, Ma HY, Chen HQ. 2015. Does commitment to environmental self-regulation matter? An empirical examination from China. Management Decision 53(5): 932–956.
    • (2015) Management Decision , vol.53 , Issue.5 , pp. 932-956
    • Lin, H.1    Zeng, S.X.2    Ma, H.Y.3    Chen, H.Q.4
  • 16
    • 33750806019 scopus 로고    scopus 로고
    • Corporate social responsibility, customer satisfaction, and market value
    • Luo X, Bhattacharya CB. 2006. Corporate social responsibility, customer satisfaction, and market value. Journal of Marketing 70(4): 1–18.
    • (2006) Journal of Marketing , vol.70 , Issue.4 , pp. 1-18
    • Luo, X.1    Bhattacharya, C.B.2
  • 18
    • 84893344319 scopus 로고    scopus 로고
    • Corporate social reporting in China: Symbol or substance
    • Marquis C, Qian C. 2014. Corporate social reporting in China: Symbol or substance. Organization Science 25: 127–148.
    • (2014) Organization Science , vol.25 , pp. 127-148
    • Marquis, C.1    Qian, C.2
  • 19
    • 0346671057 scopus 로고    scopus 로고
    • CEO incentives and corporate social performance
    • McGuire J, Dow S, Argheyd K. 2003. CEO incentives and corporate social performance. Journal of Business Ethics 45(4): 341–359.
    • (2003) Journal of Business Ethics , vol.45 , Issue.4 , pp. 341-359
    • McGuire, J.1    Dow, S.2    Argheyd, K.3
  • 20
    • 20144385497 scopus 로고    scopus 로고
    • The effect of corporate social responsibility and price on consumer responses
    • Mohr LA, Webb DJ. 2005. The effect of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs 39(1): 121–147.
    • (2005) Journal of Consumer Affairs , vol.39 , Issue.1 , pp. 121-147
    • Mohr, L.A.1    Webb, D.J.2
  • 21
    • 79960142563 scopus 로고    scopus 로고
    • Doing good deeds in times of need: A strategic perspective on corporate disaster donations
    • Muller A, Kräussl R. 2011. Doing good deeds in times of need: A strategic perspective on corporate disaster donations. Strategic Management Journal 32(9): 911–929.
    • (2011) Strategic Management Journal , vol.32 , Issue.9 , pp. 911-929
    • Muller, A.1    Kräussl, R.2
  • 22
    • 33644906111 scopus 로고    scopus 로고
    • Corporate reputation: what do consumers really care about?
    • Page G, Fearn H. 2005. Corporate reputation: what do consumers really care about? Journal of Advertising Research 45(3): 305–313.
    • (2005) Journal of Advertising Research , vol.45 , Issue.3 , pp. 305-313
    • Page, G.1    Fearn, H.2
  • 23
    • 84890566191 scopus 로고    scopus 로고
    • Corporate social responsibilities, consumer trust and corporate reputation: South Korean consumers’ perspectives
    • Park J, Lee H, Kim C. 2014. Corporate social responsibilities, consumer trust and corporate reputation: South Korean consumers’ perspectives. Journal of Business Research 67(3): 295–302.
    • (2014) Journal of Business Research , vol.67 , Issue.3 , pp. 295-302
    • Park, J.1    Lee, H.2    Kim, C.3
  • 24
    • 84928280062 scopus 로고    scopus 로고
    • How customer support for corporate social responsibility influences the image of companies: Evidence from the banking industry
    • Pérez A, Bosque IR. 2015. How customer support for corporate social responsibility influences the image of companies: Evidence from the banking industry. Corporate Social Responsibility and Environmental Management 22(3): 155–168.
    • (2015) Corporate Social Responsibility and Environmental Management , vol.22 , Issue.3 , pp. 155-168
    • Pérez, A.1    Bosque, I.R.2
  • 25
    • 77958599576 scopus 로고    scopus 로고
    • A tale of two assets: The effects of firm reputation and celebrity on earnings surprises and investors’ reactions
    • Pfarrer MD, Pollock TG, Rindova VP. 2010. A tale of two assets: The effects of firm reputation and celebrity on earnings surprises and investors’ reactions. Academy of Management Journal 53(5): 1133–1152.
    • (2010) Academy of Management Journal , vol.53 , Issue.5 , pp. 1133-1152
    • Pfarrer, M.D.1    Pollock, T.G.2    Rindova, V.P.3
  • 26
    • 79960118806 scopus 로고    scopus 로고
    • The impact of norm-conforming behaviors on firm reputation
    • Philippe D, Durand R. 2011. The impact of norm-conforming behaviors on firm reputation. Strategic Management Journal 32(9): 969–993.
    • (2011) Strategic Management Journal , vol.32 , Issue.9 , pp. 969-993
    • Philippe, D.1    Durand, R.2
  • 27
    • 27644458358 scopus 로고    scopus 로고
    • The competitive advantage of corporate philanthropy
    • Porter ME, Kramer MR. 2002. The competitive advantage of corporate philanthropy. Harvard Business Review 80(12): 57–68.
    • (2002) Harvard Business Review , vol.80 , Issue.12 , pp. 57-68
    • Porter, M.E.1    Kramer, M.R.2
  • 28
    • 77949916265 scopus 로고    scopus 로고
    • Organizations behaving badly: When are discreditable actions likely to damage organizational reputation?
    • Reuber AR, Fischer E. 2010. Organizations behaving badly: When are discreditable actions likely to damage organizational reputation? Journal of Business Ethics 93(1): 39–50.
    • (2010) Journal of Business Ethics , vol.93 , Issue.1 , pp. 39-50
    • Reuber, A.R.1    Fischer, E.2
  • 29
    • 0036905213 scopus 로고    scopus 로고
    • Corporate reputation and sustained superior financial performance
    • Roberts PW, Dowling GR. 2002. Corporate reputation and sustained superior financial performance. Strategic Management Journal 23(12): 1077–1093.
    • (2002) Strategic Management Journal , vol.23 , Issue.12 , pp. 1077-1093
    • Roberts, P.W.1    Dowling, G.R.2
  • 30
    • 33748559469 scopus 로고    scopus 로고
    • When will a brand scandal spill over, and how should competitors respond?
    • Roehm ML, Tybout AM. 2006. When will a brand scandal spill over, and how should competitors respond? Journal of Marketing Research 43(3): 366–373.
    • (2006) Journal of Marketing Research , vol.43 , Issue.3 , pp. 366-373
    • Roehm, M.L.1    Tybout, A.M.2
  • 31
    • 0035534137 scopus 로고    scopus 로고
    • Does doing good always lead to doing better? Consumer reaction to corporate social responsibility
    • Sen S, Bhattacharya CB. 2001. Does doing good always lead to doing better? Consumer reaction to corporate social responsibility. Journal of Marketing Research 38(2): 225–243.
    • (2001) Journal of Marketing Research , vol.38 , Issue.2 , pp. 225-243
    • Sen, S.1    Bhattacharya, C.B.2
  • 32
    • 84955202459 scopus 로고    scopus 로고
    • The impact of corporate social responsibility on customer satisfaction, relationship maintenance and loyalty in the shipping industry
    • Shin Y, Thai VV. 2015. The impact of corporate social responsibility on customer satisfaction, relationship maintenance and loyalty in the shipping industry. Corporate Social Responsibility and Environmental Management 22(6): 381–392.
    • (2015) Corporate Social Responsibility and Environmental Management , vol.22 , Issue.6 , pp. 381-392
    • Shin, Y.1    Thai, V.V.2
  • 33
    • 58049130283 scopus 로고    scopus 로고
    • From actions to impressions: Cognitive attribution theory and the formation of corporate reputation
    • Sjovall AM, Talk AC. 2004. From actions to impressions: Cognitive attribution theory and the formation of corporate reputation. Corporate Reputation Review 7(3): 269–281.
    • (2004) Corporate Reputation Review , vol.7 , Issue.3 , pp. 269-281
    • Sjovall, A.M.1    Talk, A.C.2
  • 34
    • 84895928568 scopus 로고    scopus 로고
    • Unmixed signals: How reputation and status affect alliance formation
    • Stern I, Dukerich JM, Zajac E. 2014. Unmixed signals: How reputation and status affect alliance formation. Strategic Management Journal 35(4): 512–531.
    • (2014) Strategic Management Journal , vol.35 , Issue.4 , pp. 512-531
    • Stern, I.1    Dukerich, J.M.2    Zajac, E.3
  • 35
    • 84865160637 scopus 로고    scopus 로고
    • Environmental governance of enterprises and their economic upshot through corporate reputation and customer satisfaction
    • Tang AKY, Lai KH, Cheng TCE. 2012. Environmental governance of enterprises and their economic upshot through corporate reputation and customer satisfaction. Business Strategy and the Environment 21(6): 401–411.
    • (2012) Business Strategy and the Environment , vol.21 , Issue.6 , pp. 401-411
    • Tang, A.K.Y.1    Lai, K.H.2    Cheng, T.C.E.3
  • 37
    • 65649148291 scopus 로고    scopus 로고
    • Examining the antecedents and consequences of corporate reputation: A customer perspective
    • Walsh G, Mitchell VW, Jackson PR, Beatty SE. 2009. Examining the antecedents and consequences of corporate reputation: A customer perspective. British Journal of Management 20(2): 187–203.
    • (2009) British Journal of Management , vol.20 , Issue.2 , pp. 187-203
    • Walsh, G.1    Mitchell, V.W.2    Jackson, P.R.3    Beatty, S.E.4
  • 38
    • 0033410389 scopus 로고    scopus 로고
    • Reputation management as a motivation for sales structure decisions
    • Weiss AM, Anderson E, MacInnis DJ. 1999. Reputation management as a motivation for sales structure decisions. Journal of Marketing 63(4): 74–89.
    • (1999) Journal of Marketing , vol.63 , Issue.4 , pp. 74-89
    • Weiss, A.M.1    Anderson, E.2    MacInnis, D.J.3
  • 39
    • 84859879803 scopus 로고    scopus 로고
    • Stock market's reaction to disclosure of environmental violations: Evidence from China
    • Xu XD, Zeng SX, Tam CM. 2012. Stock market's reaction to disclosure of environmental violations: Evidence from China. Journal of Business Ethics 107(2): 227–237.
    • (2012) Journal of Business Ethics , vol.107 , Issue.2 , pp. 227-237
    • Xu, X.D.1    Zeng, S.X.2    Tam, C.M.3
  • 40
    • 34248591823 scopus 로고    scopus 로고
    • The effect of corporate social responsibility (CSR) activities on companies with bad reputations
    • Yoon Y, Gürhan-Canli Z, Schwarz N. 2006. The effect of corporate social responsibility (CSR) activities on companies with bad reputations. Journal of Consumer Psychology 16(4): 377–390.
    • (2006) Journal of Consumer Psychology , vol.16 , Issue.4 , pp. 377-390
    • Yoon, Y.1    Gürhan-Canli, Z.2    Schwarz, N.3
  • 41
    • 77955687076 scopus 로고    scopus 로고
    • Reconsidering Baron and Kenny: Myths and truths about mediation analysis
    • Zhao XS, Lynch JG Jr, Chen QM. 2010. Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of Consumer Research 37(2): 197–206.
    • (2010) Journal of Consumer Research , vol.37 , Issue.2 , pp. 197-206
    • Zhao, X.S.1    Lynch, J.G.2    Chen, Q.M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.