From the quality of traditional services to the quality of local e-Government online services: A literature review

Government Information Quarterly

Volumn 33, Issue 1, 2016, Pages 149-160

  Sá, Filipe ^a   Rocha, Álvaro ^b   Pérez Cota, Manuel ^c  

^a Câmara Municipal de Penacova ^*  (Portugal)

^b UNIVERSITY OF COIMBRA   (Portugal)

^c UNIVERSITY OF VIGO   (Spain)

Author keywords

e Government; e Services; Local government; Public administration; Services quality

Indexed keywords

EID: 84960418476     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2015.07.004     Document Type: Article

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