Framework for a global quality evaluation of a website

Online Information Review

Volumn 36, Issue 3, 2012, Pages 374-382

  Rocha, Álvaro ^a  

^a UNIVERSIDADE FERNANDO PESSOA   (Portugal)

Author keywords

Content quality; Service quality; Service quality assurance; Technical quality; Website evaluation

Indexed keywords

CONTENT QUALITIES; SERVICE QUALITY; SERVICE QUALITY ASSURANCES; TECHNICAL QUALITY; WEBSITE EVALUATION;

QUALITY ASSURANCE; QUALITY OF SERVICE; WEBSITES;

QUALITY CONTROL;

EID: 84863817350     PISSN: 14684527     EISSN: None     Source Type: Journal    
DOI: 10.1108/14684521211241404     Document Type: Article

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