-
1
-
-
84944789447
-
-
)“What is Web 2.0? Ideastechnologies implications for education”JISC Technology Stards Watch.
-
Anderson, P. (2007), “What is Web 2.0? Ideas, technologies and implications for education”, JISC Technology and Standards Watch.
-
(2007)
-
-
Anderson, P.1
-
2
-
-
41449112482
-
IT assets, organizational capabilities, and firm performance: how resource allocations and organizational differences explain performance variation
-
Aral, S. and Weill, P. (2007), “IT assets, organizational capabilities, and firm performance: how resource allocations and organizational differences explain performance variation”, Organization Science, Vol. 18 No. 5, pp. 763-780.
-
(2007)
Organization Science
, vol.18
, Issue.5
, pp. 763-780
-
-
Aral, S.1
Weill, P.2
-
4
-
-
33746506755
-
Building competences for new customer value creation: an exploratory study
-
Berghman, L., Matthysens, P. and Vandenbempt, K. (2006), “Building competences for new customer value creation: an exploratory study”, Industrial Marketing Management, Vol. 35 No. 8, pp. 961-973.
-
(2006)
Industrial Marketing Management
, vol.35
, Issue.8
, pp. 961-973
-
-
Berghman, L.1
Matthysens, P.2
Vandenbempt, K.3
-
6
-
-
34548710216
-
Fading memories: a process theory of strategic business exit in dynamic environments
-
Burgelman, R.A. (1994), “Fading memories: a process theory of strategic business exit in dynamic environments”, Administrative Science Quarterly, Vol. 39 No. 1, pp. 24-56.
-
(1994)
Administrative Science Quarterly
, vol.39
, Issue.1
, pp. 24-56
-
-
Burgelman, R.A.1
-
7
-
-
0036298858
-
Learning orientation, firm innovation capability, and firm performance
-
Calantone, R.J., Cavusgil, S.T. and Zhao, Y. (2002), “Learning orientation, firm innovation capability, and firm performance”, Industrial Marketing Management, Vol. 31 No. 6, pp. 515-524.
-
(2002)
Industrial Marketing Management
, vol.31
, Issue.6
, pp. 515-524
-
-
Calantone, R.J.1
Cavusgil, S.T.2
Zhao, Y.3
-
8
-
-
11044225554
-
Shared, competitive, and comparative advantages: a competence-based view of industrial-district competitiveness
-
Camison, C. (2004), “Shared, competitive, and comparative advantages: a competence-based view of industrial-district competitiveness”, Environment and Planning A, Vol. 36 No. 12, pp. 2227-2256.
-
(2004)
Environment and Planning A
, vol.36
, Issue.12
, pp. 2227-2256
-
-
Camison, C.1
-
9
-
-
79957990879
-
How to create information management capabilities through Web 2.0
-
Carmichael, F., Palacios, D. and Gil, I. (2011), “How to create information management capabilities through Web 2.0”, Service Industries Journal, Vol. 31 No. 10, pp. 1613-1625.
-
(2011)
Service Industries Journal
, vol.31
, Issue.10
, pp. 1613-1625
-
-
Carmichael, F.1
Palacios, D.2
Gil, I.3
-
10
-
-
77955418517
-
Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions
-
Casaló, L.V., Flavián, C. and Guinalíu, M. (2010), “Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions”, Tourism Management, Vol. 31 No. 6, pp. 898-911.
-
(2010)
Tourism Management
, vol.31
, Issue.6
, pp. 898-911
-
-
Casaló, L.V.1
Flavián, C.2
Guinalíu, M.3
-
11
-
-
57349104073
-
Information sharing and knowledge creation in online forums: the case of the Greek online forum ‘DIALOGOI’
-
Chalkiti, K. and Sigala, M. (2008), “Information sharing and knowledge creation in online forums: the case of the Greek online forum ‘DIALOGOI’”, Current Issues in Tourism, Vol. 11 No. 5, pp. 381-406.
-
(2008)
Current Issues in Tourism
, vol.11
, Issue.5
, pp. 381-406
-
-
Chalkiti, K.1
Sigala, M.2
-
12
-
-
34548481754
-
The effects of perceived price and brand image on value and purchase intention: leisure travelers’ attitudes toward online hotel booking
-
Chiang, C. and Jang, S.C. (2006), “The effects of perceived price and brand image on value and purchase intention: leisure travelers’ attitudes toward online hotel booking”, Journal of Hospitality & Leisure Marketing, Vol. 15 No. 3, pp. 49-69.
-
(2006)
Journal of Hospitality & Leisure Marketing
, vol.15
, Issue.3
, pp. 49-69
-
-
Chiang, C.1
Jang, S.C.2
-
13
-
-
0000720093
-
The impact of stocks and flows of organizational knowledge on firm performance: an empirical investigation of the biotechnology industry
-
Decarolis, D.M. and Deeds, D.L. (1999), “The impact of stocks and flows of organizational knowledge on firm performance: an empirical investigation of the biotechnology industry”, Strategic Management Journal, Vol. 20 No. 1, pp. 953-968.
-
(1999)
Strategic Management Journal
, vol.20
, Issue.1
, pp. 953-968
-
-
Decarolis, D.M.1
Deeds, D.L.2
-
14
-
-
78649347075
-
Hospitality marketing: a retrospective analysis (1960-2010) and predictions (2010-2020)
-
Dev, C.S., Buschman, J.D. and Bowen, J.T. (2010), “Hospitality marketing: a retrospective analysis (1960-2010) and predictions (2010-2020)”, Cornell Hospitality Quarterly, Vol. 51 No. 4, pp. 459-469.
-
(2010)
Cornell Hospitality Quarterly
, vol.51
, Issue.4
, pp. 459-469
-
-
Dev, C.S.1
Buschman, J.D.2
Bowen, J.T.3
-
15
-
-
0000009769
-
Evaluating structural equation models with unobservable variables and measurement error
-
Fornell, C. and Larcker, D.F. (1981), “Evaluating structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 18 No. 1, pp. 39-50.
-
(1981)
Journal of Marketing Research
, vol.18
, Issue.1
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.F.2
-
16
-
-
79955590052
-
The service-enabled customer experience: a jump-start to competitive advantage
-
Gopalani, A. and Shick, K. (2011), “The service-enabled customer experience: a jump-start to competitive advantage”, Journal of Business Strategy, Vol. 32 No. 3, pp. 4-12.
-
(2011)
Journal of Business Strategy
, vol.32
, Issue.3
, pp. 4-12
-
-
Gopalani, A.1
Shick, K.2
-
17
-
-
84968099966
-
The resource-based theory of competitive advantages. Implications for strategy formulation
-
Grant, R.M. (1991), “The resource-based theory of competitive advantages. Implications for strategy formulation”, California Management Review, Vol. 33 No. 3, pp. 114-135.
-
(1991)
California Management Review
, vol.33
, Issue.3
, pp. 114-135
-
-
Grant, R.M.1
-
18
-
-
79952332348
-
Service as business logic: implications for value creation and marketing
-
Gronroos, C. and Ravald, A. (2011), “Service as business logic: implications for value creation and marketing”, Journal of Service Management, Vol. 22 No. 1, pp. 5-22.
-
(2011)
Journal of Service Management
, vol.22
, Issue.1
, pp. 5-22
-
-
Gronroos, C.1
Ravald, A.2
-
19
-
-
14544268155
-
Theory building in knowledge management: in search of paradigms
-
Hazlett, S.A., McAdam, R. and Gallagher, S. (2005), “Theory building in knowledge management: in search of paradigms”, Journal of Management Inquiry, Vol. 14 No. 1, pp. 31-42.
-
(2005)
Journal of Management Inquiry
, vol.14
, Issue.1
, pp. 31-42
-
-
Hazlett, S.A.1
McAdam, R.2
Gallagher, S.3
-
20
-
-
77951155467
-
The knowledge exchange intermediary as service provider: a discussion and an Australian case
-
Hine, D.C., Parker, R. and Ireland, D. (2010), “The knowledge exchange intermediary as service provider: a discussion and an Australian case”, Service Industries Journal, Vol. 30 No. 5, pp. 713-729.
-
(2010)
Service Industries Journal
, vol.30
, Issue.5
, pp. 713-729
-
-
Hine, D.C.1
Parker, R.2
Ireland, D.3
-
21
-
-
79957639954
-
Progress and development of information and communication technologies in hospitality
-
Ip, C., Leung, R. and Law, R. (2011), “Progress and development of information and communication technologies in hospitality”, International Journal of Contemporary Hospitality Management, Vol. 23 No. 4, pp. 533-551.
-
(2011)
International Journal of Contemporary Hospitality Management
, vol.23
, Issue.4
, pp. 533-551
-
-
Ip, C.1
Leung, R.2
Law, R.3
-
22
-
-
71149088987
-
Users of the world, unite! The challenges and opportunities of social media
-
Kaplan, A. and Haenlein, M. (2010), “Users of the world, unite! The challenges and opportunities of social media”, Business Horizons, Vol. 53 No. 1, pp. 59-68.
-
(2010)
Business Horizons
, vol.53
, Issue.1
, pp. 59-68
-
-
Kaplan, A.1
Haenlein, M.2
-
24
-
-
84919951579
-
Putting forth marketing competencies strength with collaborating partners in the hotel industry
-
#page-1
-
Ku, E.C.S. (2013), “Putting forth marketing competencies strength with collaborating partners in the hotel industry”, Service Business, Vol. 8 No. 4, pp. 679-697, available at: http://link.springer.com/article/10.1007/s11628-013-0209-7#page-1
-
(2013)
Service Business
, vol.8
, Issue.4
, pp. 679-697
-
-
Ku, E.C.S.1
-
25
-
-
79951721353
-
Culture and entrepreneurial orientation: a multi-country study
-
Lee, S.M., Lim, S. and Pathak, R.D. (2011), “Culture and entrepreneurial orientation: a multi-country study”, International Entrepreneurship and Management Journal, Vol. 7 No. 1, pp. 1-15.
-
(2011)
International Entrepreneurship and Management Journal
, vol.7
, Issue.1
, pp. 1-15
-
-
Lee, S.M.1
Lim, S.2
Pathak, R.D.3
-
26
-
-
69749096710
-
Web 2.0 implications on knowledge management
-
Levy, M. (2009), “Web 2.0 implications on knowledge management”, Journal of Knowledge Management, Vol. 13 No. 1, pp. 120-134.
-
(2009)
Journal of Knowledge Management
, vol.13
, Issue.1
, pp. 120-134
-
-
Levy, M.1
-
27
-
-
78651083694
-
Culture and purpose of Web 2.0 service adoption: a study in the USA, Korea and Spain
-
Lim, S. and Palacios, D. (2011), “Culture and purpose of Web 2.0 service adoption: a study in the USA, Korea and Spain”, Service Industries Journal, Vol. 31 No. 1, pp. 123-131.
-
(2011)
Service Industries Journal
, vol.31
, Issue.1
, pp. 123-131
-
-
Lim, S.1
Palacios, D.2
-
28
-
-
38849145587
-
Electronic word-of-mouth in hospitality and tourism management
-
Litvin, S.W., Goldsmith, R.E. and Pan, B. (2008), “Electronic word-of-mouth in hospitality and tourism management”, Tourism Management, Vol. 29 No. 3, pp. 458-468.
-
(2008)
Tourism Management
, vol.29
, Issue.3
, pp. 458-468
-
-
Litvin, S.W.1
Goldsmith, R.E.2
Pan, B.3
-
30
-
-
0036535306
-
The persistence of knowledge-based advantage: an empirical test for product performance and technological knowledge
-
McEvily, S. and Chakravarthy, B. (2002), “The persistence of knowledge-based advantage: an empirical test for product performance and technological knowledge”, Strategic Management Journal, Vol. 23 No. 1, pp. 285-305.
-
(2002)
Strategic Management Journal
, vol.23
, Issue.1
, pp. 285-305
-
-
McEvily, S.1
Chakravarthy, B.2
-
31
-
-
53349102515
-
Information technology and sustained competitive advantage: a resource-based analysis
-
Mata, F.J., Fuerst, W.L. and Barney, J.B. (1995), “Information technology and sustained competitive advantage: a resource-based analysis”, MIS Quarterly, Vol. 19 No. 4, pp. 487-506.
-
(1995)
MIS Quarterly
, vol.19
, Issue.4
, pp. 487-506
-
-
Mata, F.J.1
Fuerst, W.L.2
Barney, J.B.3
-
32
-
-
35448981373
-
Strategic supply chain choices for multi-channel internet retailers
-
Metters, R. and Walton, S. (2007), “Strategic supply chain choices for multi-channel internet retailers”, Service Business, Vol. 1 No. 4, pp. 317-331.
-
(2007)
Service Business
, vol.1
, Issue.4
, pp. 317-331
-
-
Metters, R.1
Walton, S.2
-
33
-
-
84879347879
-
Customer participation and value creation: a systematic review and research implications
-
Mustak, M., Jaakkola, E. and Halinen, A. (2013), “Customer participation and value creation: a systematic review and research implications”, Managing Service Quality, Vol. 23 No. 4, pp. 341-359.
-
(2013)
Managing Service Quality
, vol.23
, Issue.4
, pp. 341-359
-
-
Mustak, M.1
Jaakkola, E.2
Halinen, A.3
-
34
-
-
84944789448
-
-
)“What is web 2.0 Design patterns business models for the next generation of software”
-
O´reilly, T. (2005), “What is web 2.0 Design patterns and business models for the next generation of software”, available at: www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
-
(2005)
-
-
O´reilly, T.1
-
35
-
-
77954895224
-
Knowledge networks of innovative businesses: an explorative study in the region of Ingolstadt
-
Pechlaner, H. and Bachinger, M. (2010), “Knowledge networks of innovative businesses: an explorative study in the region of Ingolstadt”, Service Industries Journal, Vol. 10 No. 10, pp. 1737-1756.
-
(2010)
Service Industries Journal
, vol.10
, Issue.10
, pp. 1737-1756
-
-
Pechlaner, H.1
Bachinger, M.2
-
36
-
-
84989113324
-
The cornerstone of competitive advantage. A resource-based view
-
Peteraf, M.A. (1993), “The cornerstone of competitive advantage. A resource-based view”, Strategic Management Journal, Vol. 14 No. 3, pp. 179-191.
-
(1993)
Strategic Management Journal
, vol.14
, Issue.3
, pp. 179-191
-
-
Peteraf, M.A.1
-
37
-
-
0035289645
-
Strategy and the internet
-
Porter, M.E. (2001), “Strategy and the internet”, Harvard Business Review, Vol. 79 No. 2, pp. 62-78.
-
(2001)
Harvard Business Review
, vol.79
, Issue.2
, pp. 62-78
-
-
Porter, M.E.1
-
38
-
-
35548991869
-
A model for understanding collaborative information behaviour in context: a study of two healthcare systems
-
Reddy, M. and Jansen, B. (2008), “A model for understanding collaborative information behaviour in context: a study of two healthcare systems”, Processing and Management, Vol. 44 No. 1, pp. 256-273.
-
(2008)
Processing and Management
, vol.44
, Issue.1
, pp. 256-273
-
-
Reddy, M.1
Jansen, B.2
-
39
-
-
1342263583
-
The impact of a company’s business strategy on its technological competence, network competence and innovation success
-
Rittera, T. and Gemünden, H.G. (2004), “The impact of a company’s business strategy on its technological competence, network competence and innovation success”, Journal of Business Research, Vol. 57 No. 5, pp. 548-556.
-
(2004)
Journal of Business Research
, vol.57
, Issue.5
, pp. 548-556
-
-
Rittera, T.1
Gemünden, H.G.2
-
40
-
-
70350468297
-
Blogs in tourism: changing approaches to information exchange
-
Schmallegger, D. and Carson, D. (2008), “Blogs in tourism: changing approaches to information exchange”, Journal of Vacation Marketing, Vol. 14 No. 2, pp. 99-110.
-
(2008)
Journal of Vacation Marketing
, vol.14
, Issue.2
, pp. 99-110
-
-
Schmallegger, D.1
Carson, D.2
-
41
-
-
2942670437
-
Knowing what you don’t know? Discourses and contradictions in knowledge management research
-
Schultze, U. and Stabell, Ch. (2004), “Knowing what you don’t know? Discourses and contradictions in knowledge management research”, Journal of Management Studies, Vol. 41 No. 1, pp. 549-573.
-
(2004)
Journal of Management Studies
, vol.41
, Issue.1
, pp. 549-573
-
-
Schultze, U.1
Stabell, C.2
-
42
-
-
34547203062
-
Improving performance through tacit knowledge externalization and utilization: preliminary findings from Greek hotels
-
Sigala, M. and Chalkiti, K. (2007), “Improving performance through tacit knowledge externalization and utilization: preliminary findings from Greek hotels”, International Journal of Productivity & Performance Management, Vol. 56 Nos 5-6, pp. 456-483.
-
(2007)
International Journal of Productivity & Performance Management
, vol.56
, Issue.5-6
, pp. 456-483
-
-
Sigala, M.1
Chalkiti, K.2
-
43
-
-
84937005921
-
Knowledge management and web 2.0: preliminary findings from the Greek tourism industry
-
SigalaM.ChristouE.GretzelU.”in(Eds)Ashgate Publishers
-
Sigala, M. and Chalkiti, K. (2012), “Knowledge management and web 2.0: preliminary findings from the Greek tourism industry”, in Sigala, M., Christou, E. and Gretzel, U. (Eds), Web 2.0 in Travel, Tourism and Hospitality: Theory, Practice and Cases, Ashgate Publishers.
-
(2012)
Web 2.0 in Travel, Tourism and Hospitality: Theory, Practice and Cases
-
-
Sigala, M.1
Chalkiti, K.2
-
44
-
-
84874269179
-
-
Ashgate Publishers
-
Sigala, M., Christou, E. and Gretzel, U. (2012), Web 2.0 in Travel, Tourism and Hospitality: Theory, Practice and Cases, Ashgate Publishers.
-
(2012)
Web 2.0 in Travel, Tourism and Hospitality: Theory, Practice and Cases
-
-
Sigala, M.1
Christou, E.2
Gretzel, U.3
-
45
-
-
41549129167
-
Virtual travel communities: self-reported experiences and satisfaction
-
SigalaM.MichL.MurphyJ.”in(Eds)SpringerWien NewYorkNY:
-
Stepchenkova, S., Mills, J.E. and Jiang, H. (2007), “Virtual travel communities: self-reported experiences and satisfaction”, in Sigala, M., Mich, L. and Murphy, J. (Eds), The 14th International Conference on Information Technology and Travel & Tourism (ENTER), Springer, Wien and NewYork, NY, pp. 163-174.
-
(2007)
The 14th International Conference on Information Technology and Travel & Tourism (ENTER)
, pp. 163-174
-
-
Stepchenkova, S.1
Mills, J.E.2
Jiang, H.3
-
46
-
-
0019010737
-
The diffusion of an administrative innovation
-
Teece, D. (1980), “The diffusion of an administrative innovation”, Management Science, Vol. 26 No. 5, pp. 464-470.
-
(1980)
Management Science
, vol.26
, Issue.5
, pp. 464-470
-
-
Teece, D.1
-
47
-
-
0342775775
-
Dynamic capabilities and strategic management
-
Teece, D.J., Pisano, G. and Shuen, A. (1997), “Dynamic capabilities and strategic management”, Strategic Management Journal, Vol. 18 No. 7, pp. 509-533.
-
(1997)
Strategic Management Journal
, vol.18
, Issue.7
, pp. 509-533
-
-
Teece, D.J.1
Pisano, G.2
Shuen, A.3
-
48
-
-
0004083223
-
-
3rd ed.Wiley
-
Tidd, J., Bessant, J. and Pavitt, K. (2005), Managing Innovation: Integrating Technological, Market and Organizational Change, 3rd ed., Wiley.
-
(2005)
Managing Innovation: Integrating Technological, Market and Organizational Change
-
-
Tidd, J.1
Bessant, J.2
Pavitt, K.3
-
51
-
-
85045160577
-
The collapse of sense making in organizations: The Mann Gulch disaster
-
Weick, K.E. (1993), “The collapse of sense making in organizations: The Mann Gulch disaster”, Administrative Science Quarterly, Vol. 38, pp. 628-652.
-
(1993)
Administrative Science Quarterly
, vol.38
, pp. 628-652
-
-
Weick, K.E.1
-
53
-
-
70350266232
-
Factors affecting the online travel buying decision: a review
-
Wen, I. (2009), “Factors affecting the online travel buying decision: a review”, International Journal of Contemporary Hospitality Management, Vol. 21 No. 6, pp. 752-765.
-
(2009)
International Journal of Contemporary Hospitality Management
, vol.21
, Issue.6
, pp. 752-765
-
-
Wen, I.1
-
54
-
-
70450222339
-
Role of social media in online travel information search
-
Xiang, Z. and Gretzel, U. (2010), “Role of social media in online travel information search”, Tourism Management, Vol. 31 No. 2, pp. 179-188.
-
(2010)
Tourism Management
, vol.31
, Issue.2
, pp. 179-188
-
-
Xiang, Z.1
Gretzel, U.2
-
55
-
-
0037301977
-
Dynamic capabilities and the emergence of intraindustry differential firm performance: insights from a simulation study
-
Zott, C. (2003), “Dynamic capabilities and the emergence of intraindustry differential firm performance: insights from a simulation study”, Strategic Management Journal, Vol. 24 No. 2, pp. 97-125.
-
(2003)
Strategic Management Journal
, vol.24
, Issue.2
, pp. 97-125
-
-
Zott, C.1
-
56
-
-
0000355662
-
Value creation in e-business
-
Amit, R. and Zott, C. (2001), “Value creation in e-business”, Strategic Management Journal, Vol. 22 Nos 6-7, pp. 493-520.
-
(2001)
Strategic Management Journal
, vol.22
, Issue.6-7
, pp. 493-520
-
-
Amit, R.1
Zott, C.2
-
57
-
-
84986065136
-
Improving the performance of hospitality firms
-
Gray, B.J., Matear, S.M. and Matheson, P.K. (2000), “Improving the performance of hospitality firms”, International Journal of Contemporary Hospitality Management, Vol. 12 No. 3, pp. 149-155.
-
(2000)
International Journal of Contemporary Hospitality Management
, vol.12
, Issue.3
, pp. 149-155
-
-
Gray, B.J.1
Matear, S.M.2
Matheson, P.K.3
-
59
-
-
34247201981
-
Environmental influences on corporate entrepreneurship: executive perspectives on the internet
-
Kathuria, R. and Maheshkumar, J. (2007), “Environmental influences on corporate entrepreneurship: executive perspectives on the internet”, The International Entrepreneurship and Management Journal, Vol. 3 No. 2, pp. 127-144.
-
(2007)
The International Entrepreneurship and Management Journal
, vol.3
, Issue.2
, pp. 127-144
-
-
Kathuria, R.1
Maheshkumar, J.2
-
60
-
-
79957990124
-
Online visibility as a source of competitive advantage for small and medium-sized tourism accommodation enterprises
-
Smithson, S., Devece, C. and Lapiedra, R. (2011), “Online visibility as a source of competitive advantage for small and medium-sized tourism accommodation enterprises”, The Service Industries Journal, Vol. 31 Nos 9-10, pp. 1573-1587.
-
(2011)
The Service Industries Journal
, vol.31
, Issue.9-10
, pp. 1573-1587
-
-
Smithson, S.1
Devece, C.2
Lapiedra, R.3
|