Service triads: A research agenda for buyer-supplier-customer triads in business services

Journal of Operations Management

Volumn 35, Issue , 2015, Pages 1-20

  Wynstra, Finn ^a   Spring, Martin ^b   Schoenherr, Tobias ^c  

^a ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

^b LANCASTER UNIVERSITY MANAGEMENT SCHOOL   (United Kingdom)

^c MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

Buyer supplier customer triads; Empirical research; Networks; Research agenda; Service triads; Services

Indexed keywords

BUSINESS MODELS; BUSINESS SERVICE; BUYER-SUPPLIER-CUSTOMER TRIAD; EMPIRICAL RESEARCH; NETWORK; RESEARCH AGENDA; RESEARCH TOPICS; SERVICE; SERVICE TRIAD; THEORETICAL FRAMEWORK;

SALES;

EID: 84939997389     PISSN: 02726963     EISSN: 18731317     Source Type: Journal    
DOI: 10.1016/j.jom.2014.10.002     Document Type: Article

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