Instruments to measure patient experience of healthcare quality in hospitals: A systematic review

Systematic Reviews

Volumn 4, Issue 1, 2015, Pages

  Beattie, Michelle ^a   Murphy, Douglas J ^b   Atherton, Iain ^c   Lauder, William ^a  

^a UNIVERSITY OF STIRLING   (United Kingdom)

^b UNIVERSITY OF DUNDEE   (United Kingdom)

^c EDINBURGH NAPIER UNIVERSITY   (United Kingdom)

Author keywords

Acute care; Experience; Hospital; Instruments; Patient; Quality; Questionnaires; Satisfaction; Surveys; Systematic review; Utility

Indexed keywords

ARTICLE; ASSESSMENT OF HUMANS; CONSTRUCT VALIDITY; CONTENT VALIDITY; COST EFFECTIVENESS ANALYSIS; HEALTH CARE; HEALTH SURVEY; HOSPITAL CARE; HOSPITAL PATIENT; HUMAN; INTERNAL CONSISTENCY; MEASUREMENT ERROR; PATIENT EXPERIENCE INSTRUMENT; PERFORMANCE MEASUREMENT SYSTEM; PERSONAL EXPERIENCE; PRIORITY JOURNAL; PROGRAM ACCEPTABILITY; PSYCHOMETRY; QUESTIONNAIRE; RATING SCALE; RELIABILITY; SCREENING TEST; SYSTEMATIC REVIEW; VALIDITY; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HOSPITAL; PATIENT SATISFACTION; PROCEDURES; STANDARDS; TOTAL QUALITY MANAGEMENT;

DELIVERY OF HEALTH CARE; HOSPITALS; HUMANS; PATIENT SATISFACTION; PSYCHOMETRICS; QUALITY IMPROVEMENT; QUALITY OF HEALTH CARE; SURVEYS AND QUESTIONNAIRES;

EID: 84937713422     PISSN: None     EISSN: 20464053     Source Type: Journal    
DOI: 10.1186/s13643-015-0089-0     Document Type: Article

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