-
1
-
-
0030341419
-
The development and application of a patient satisfaction measurement system for hospital-wide quality improvement
-
Arnetz, J. E., and B. B. Arnetz. 1996. "The Development and Application of a Patient Satisfaction Measurement System for Hospital-Wide Quality Improvement." International Journal for Quality in Health Care 8: 555-66.
-
(1996)
International Journal for Quality in Health Care
, vol.8
, pp. 555-566
-
-
Arnetz, J.E.1
Arnetz, B.B.2
-
2
-
-
29144464488
-
CAHPS 2.0 survey and reporting kit
-
Rockville, MD: Agency for Health Care Policy and Research
-
AHCPR 1999. CAHPS 2.0 Survey and Reporting Kit. Rockville, MD: Agency for Health Care Policy and Research. CAHPS® Survey and Reporting Kit 2002. [www.cahps-sun.org]
-
(1999)
CAHPS® Survey and Reporting Kit 2002
-
-
-
3
-
-
29144505103
-
Review of the literature on patient perceptions of hospital care
-
DOI: 10.1111/j.1475-6773.2005.00475.x
-
Castle, N.,J. Brown, K. Hepner, and R. Hays. 2005. "Review of the Literature on Patient Perceptions of Hospital Care." Health Services Research. DOI: 10.1111/j.1475-6773.2005.00475.x. Available at www.blackwell-synergy.com.
-
(2005)
Health Services Research
-
-
Castle, N.1
Brown, J.2
Hepner, K.3
Hays, R.4
-
4
-
-
29144465282
-
-
Presented at Advances in Health Outcomes Measurement, Bethesda, MD
-
Chen, W. H., S. Keller, and J. Angeles. 2004. IRT Analysis of Patient Reports of Hospital Care. Presented at Advances in Health Outcomes Measurement, Bethesda, MD.
-
(2004)
IRT Analysis of Patient Reports of Hospital Care
-
-
Chen, W.H.1
Keller, S.2
Angeles, J.3
-
5
-
-
0033027737
-
Patient perceived quality-of-care in hospital in the context of clinical pathways: Development of an approach
-
Chou, S. C., and D. Boldy. 1999. "Patient Perceived Quality-of-Care in Hospital in the Context of Clinical Pathways: Development of an approach." Journal of Quality in Clinical Practice 19: 89-93.
-
(1999)
Journal of Quality in Clinical Practice
, vol.19
, pp. 89-93
-
-
Chou, S.C.1
Boldy, D.2
-
6
-
-
33845945922
-
Coefficient alpha and the internal structure of tests
-
Cronbach, L. J. 1951. "Coefficient Alpha and the Internal Structure of Tests." Psychometrika 16 (3): 297-334.
-
(1951)
Psychometrika
, vol.16
, Issue.3
, pp. 297-334
-
-
Cronbach, L.J.1
-
7
-
-
0035655138
-
Development of an instrument to measure patient perception of the quality of nursing care
-
Dozier, A. M., H. J. Kitzman, G. L. Ingersoll, S. Holmberg, and A. W. Shultz. 2001. "Development of an Instrument to Measure Patient Perception of the Quality of Nursing Care." Research in Nursing and Health 24: 506-17.
-
(2001)
Research in Nursing and Health
, vol.24
, pp. 506-517
-
-
Dozier, A.M.1
Kitzman, H.J.2
Ingersoll, G.L.3
Holmberg, S.4
Shultz, A.W.5
-
8
-
-
29144460998
-
Predictors of item and unit nonresponse
-
DOI: 10.1111/j.1475-6773.2005. 00476.x
-
Elliott, M., C. Edwards, J. Angeles, and R. Hays. 2005. "Predictors of Item and Unit Nonresponse." Health Services Research. DOI: 10.1111/j.1475-6773.2005. 00476.x. Available at www.blackwell-synergy.com.
-
(2005)
Health Services Research
-
-
Elliott, M.1
Edwards, C.2
Angeles, J.3
Hays, R.4
-
9
-
-
29144435241
-
Why another patient survey matters
-
DOI: 10.1111/j.1475-6773.2005. 00477.x
-
Goldstein, L., C. Crofton, S. Garfinkel, and C. Darby. 2005. "Why Another Patient Survey Matters." Health Services Research. DOI: 10.1111/j.1475-6773.2005. 00477.x. Available at www.blackwell-synergy.com.
-
(2005)
Health Services Research
-
-
Goldstein, L.1
Crofton, C.2
Garfinkel, S.3
Darby, C.4
-
10
-
-
0035374587
-
Adjusting for patient characteristics when analyzing reports from patients about hospital care
-
Hargraves J. L., I. B. Wilson, A. Zaslavsky, C. James, J. D. Walker, and P. D. Cleary. 2001. "Adjusting for Patient Characteristics When Analyzing Reports from Patients about Hospital Care." Medical Care 39 (6): 635-41.
-
(2001)
Medical Care
, vol.39
, Issue.6
, pp. 635-641
-
-
Hargraves, J.L.1
Wilson, I.B.2
Zaslavsky, A.3
James, C.4
Walker, J.D.5
Cleary, P.D.6
-
11
-
-
0347020801
-
Psychometric properties of the consumer assessment of health plans study (CAHPS) 2.0 Adult Core Survey
-
Hargraves, J. L., R. D. Hays, and P. D. Cleary. 2003. "Psychometric Properties of the Consumer Assessment of Health Plans Study (CAHPS) 2.0 Adult Core Survey." Health Services Research 38 (6): 1509-27.
-
(2003)
Health Services Research 38
, Issue.6
, pp. 1509-1527
-
-
Hargraves, J.L.1
Hays, R.D.2
Cleary, P.D.3
-
12
-
-
4243449593
-
Psychometric properties of the CAHPS 1
-
Hays, R. D., J. A. Shaul, V. S. L. Williams, J. S. Lubalin, L. D. Harris-Kojetin, S. F. Sweeny, and P. D. Cleary. 1999. "Psychometric Properties of The CAHPS 1." Medical Care 37 (3): MS22-31.
-
(1999)
Medical Care 37
, Issue.3
-
-
Hays, R.D.1
Shaul, J.A.2
Williams, V.S.L.3
Lubalin, J.S.4
Harris-Kojetin, L.D.5
Sweeny, S.F.6
Cleary, P.D.7
-
14
-
-
0035378307
-
Development of a patient-oriented instrument to measure service quality in outpatient departments
-
Hiidenhovi, H., P. Laippala, and K. Nojonen. 2001. "Development of a Patient-Oriented Instrument to Measure Service Quality in Outpatient Departments." Journal of Advanced Nursing 34 (5): 696-705.
-
(2001)
Journal of Advanced Nursing
, vol.34
, Issue.5
, pp. 696-705
-
-
Hiidenhovi, H.1
Laippala, P.2
Nojonen, K.3
-
15
-
-
84976984478
-
A method for correcting item-total correlations for the effect of relevant item Inclusion
-
Howard, K. I., and G. G. Forehand. 1962. "A Method for Correcting Item-Total Correlations for the Effect of Relevant Item Inclusion." Education and Psychological Measurement 22 (4): 731-5.
-
(1962)
Education and Psychological Measurement
, vol.22
, Issue.4
, pp. 731-735
-
-
Howard, K.I.1
Forehand, G.G.2
-
16
-
-
0001876512
-
Evaluating model fit
-
R. H. Hoyle, (Ed.). Thousand Oaks, CA: Sage Publications
-
Hu, L., and P. M. Bentler. 1995. "Evaluating Model Fit." In Structural Equation Modeling R. H. Hoyle, (Ed.), pp. 76-99. Thousand Oaks, CA: Sage Publications.
-
(1995)
Structural Equation Modeling
, pp. 76-99
-
-
Hu, L.1
Bentler, P.M.2
-
18
-
-
0036797710
-
The picker patient experience questionnaire: Development and validation using data from in-patient surveys in five countries
-
Jenkinson, C., A. Coulter, and S. Bruster. 2002. "The Picker Patient Experience Questionnaire: Development and Validation Using Data from In-Patient Surveys in Five Countries." International Journal for (Quality in Health Care 14 (5): 353-8.
-
(2002)
International Journal for Quality in Health Care
, vol.14
, Issue.5
, pp. 353-358
-
-
Jenkinson, C.1
Coulter, A.2
Bruster, S.3
-
19
-
-
0141998519
-
Properties of the picker patient experience questionnaire in a randomized controlled trial of long versus short form survey instruments
-
Jenkinson, C., A. Coulter, R. Reeves, S. Bruster, and N. Richards. 2003. "Properties of the Picker Patient Experience Questionnaire in a Randomized Controlled Trial of Long Versus Short Form Survey Instruments." Journal of Public Health Medicine 25 (3): 197-201.
-
(2003)
Journal of Public Health Medicine
, vol.25
, Issue.3
, pp. 197-201
-
-
Jenkinson, C.1
Coulter, A.2
Reeves, R.3
Bruster, S.4
Richards, N.5
-
20
-
-
0001571057
-
Structural analysis of covariance and correlation matrices
-
Jöreskog, K. G. 1978. "Structural Analysis of Covariance and Correlation Matrices." Psychometrika 43: 443-7.
-
(1978)
Psychometrika
, vol.43
, pp. 443-447
-
-
Jöreskog, K.G.1
-
21
-
-
0031837479
-
Refinement of the questionnaire 'Quality of Care from the Patient's Perspective' using structural equation modeling
-
Larsson, G., B. W. Larsson, and I. Munck. 1998. "Refinement of the Questionnaire 'Quality of Care from the Patient's Perspective' Using Structural Equation Modeling." Scandinavian Journal of Caring Sciences 12: 111-8.
-
(1998)
Scandinavian Journal of Caring Sciences
, vol.12
, pp. 111-118
-
-
Larsson, G.1
Larsson, B.W.2
Munck, I.3
-
22
-
-
29144494528
-
The role of cognitive testing in the development of CAHPS® hospital survey'
-
DOI: 10.1111/j.1475-6773.2005.00472.x
-
Levine, R., F. Fowler, and J. Brown. 2005. "The Role of Cognitive Testing in the Development of CAHPS® Hospital Survey'." Health Services Research. DOI: 10.1111/j.1475-6773.2005.00472.x. Availableatwww.blackwell- synergy.com.
-
(2005)
Health Services Research
-
-
Levine, R.1
Fowler, F.2
Brown, J.3
-
23
-
-
3142717451
-
Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size
-
Marsh, H. W., J. R. Balla, and R. P. McDonald. 1988. "Goodness-of- Fit Indexes in Confirmatory Factor Analysis: The Effect of Sample Size." Psychological Bulletin 103: 391-410.
-
(1988)
Psychological Bulletin
, vol.103
, pp. 391-410
-
-
Marsh, H.W.1
Balla, J.R.2
McDonald, R.P.3
-
24
-
-
29144511581
-
A case-mix adjustment of the hospital consumer assessments of health plans study (H-CAHPS®)
-
DOI: 10.1111/j.1475-6773. 2005.00470.x
-
O'Malley, A. J., A. M. Zaslavsky, M. Elliot, L. Zaboraki, and P. D. Cleary. 2005. "A Case-Mix Adjustment of the Hospital Consumer Assessments of Health Plans Study (H-CAHPS®)." Health Services Research. DOI: 10.1111/j.1475-6773. 2005.00470.x. Available at www.blackwell-synergy.com.
-
(2005)
Health Services Research
-
-
O'Malley, A.J.1
Zaslavsky, A.M.2
Elliot, M.3
Zaboraki, L.4
Cleary, P.D.5
-
25
-
-
29144506991
-
Exploratory factor analyses of the CAHPS® Hospital Pilot Survey Responses across and within Medical, Surgical and Obstetric Services
-
DOI: 10.1111/j.1475-6773.2005.00471.x
-
O'Malley, A. J., A. M. Zaslavsky, R. D. Hays, K. A. Hepner, S. Keller, and P. D. Cleary. 2005. "Exploratory Factor Analyses of the CAHPS® Hospital Pilot Survey Responses across and within Medical, Surgical and Obstetric Services.'" Health Services Research. DOI: 10.1111/j.1475-6773. 2005.00471.x. Available at www. blackwell-synergy.com.
-
(2005)
Health Services Research
-
-
O'Malley, A.J.1
Zaslavsky, A.M.2
Hays, R.D.3
Hepner, K.A.4
Keller, S.5
Cleary, P.D.6
-
26
-
-
0017133178
-
Inference and missing data
-
Rubin, D. B. 1976. "Inference and Missing Data." Biometrika 63: 581-92.
-
(1976)
Biometrika
, vol.63
, pp. 581-592
-
-
Rubin, D.B.1
-
28
-
-
29144455049
-
Hospital CAHPS Public Reporting: What is important from the consumer perspective
-
DOI: 10.1111/j.1475-6773.2005.00473.X
-
Sofaer, S., C. Crofton, L. Goldstein, E. Hoy, and J. Crabb. 2005. "Hospital CAHPS Public Reporting: What Is Important from the Consumer Perspective." Health Services Research. DOI: 10.1111/j.1475-6773.2005. 00473.X. Available at www. blackwell-synergy.com.
-
(2005)
Health Services Research
-
-
Sofaer, S.1
Crofton, C.2
Goldstein, L.3
Hoy, E.4
Crabb, J.5
-
29
-
-
0036166883
-
Factors determining inpatient satisfaction with care
-
Thi, P. L. N., S. Briancon, F. Empereur, and F. Guillemin. 2002. "Factors Determining Inpatient Satisfaction with Care." Social Science and Medicine 54: 493-504.
-
(2002)
Social Science and Medicine
, vol.54
, pp. 493-504
-
-
Thi, P.L.N.1
Briancon, S.2
Empereur, F.3
Guillemin, F.4
|