메뉴 건너뛰기




Volumn 40, Issue 6 II, 2005, Pages 2057-2077

Methods used to streamline the CAHPS® Hospital Survey

Author keywords

CAHPS hospital survey; Confirmatory factor analysis; Hospital care; Patient focus groups; Patient self reports; Psychometric analysis; Survey

Indexed keywords

ADULT; AGED; CONSTRUCT VALIDITY; CONSUMER; CONTROLLED STUDY; DOCTOR PATIENT RELATION; ENVIRONMENT; FACTORIAL ANALYSIS; FEMALE; HEALTH CARE NEED; HEALTH CARE QUALITY; HEALTH SURVEY; HOSPITAL CARE; HOSPITAL DISCHARGE; HOSPITAL SURVEY; HUMAN; INTERNAL CONSISTENCY; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; NURSE PATIENT RELATIONSHIP; PAIN; PILOT STUDY; POSTAL MAIL; PSYCHOMETRY; QUESTIONNAIRE; REVIEW; SELF REPORT; TELEPHONE; UNITED STATES;

EID: 29144439246     PISSN: 00179124     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2005.00478.x     Document Type: Review
Times cited : (72)

References (29)
  • 1
    • 0030341419 scopus 로고    scopus 로고
    • The development and application of a patient satisfaction measurement system for hospital-wide quality improvement
    • Arnetz, J. E., and B. B. Arnetz. 1996. "The Development and Application of a Patient Satisfaction Measurement System for Hospital-Wide Quality Improvement." International Journal for Quality in Health Care 8: 555-66.
    • (1996) International Journal for Quality in Health Care , vol.8 , pp. 555-566
    • Arnetz, J.E.1    Arnetz, B.B.2
  • 2
    • 29144464488 scopus 로고    scopus 로고
    • CAHPS 2.0 survey and reporting kit
    • Rockville, MD: Agency for Health Care Policy and Research
    • AHCPR 1999. CAHPS 2.0 Survey and Reporting Kit. Rockville, MD: Agency for Health Care Policy and Research. CAHPS® Survey and Reporting Kit 2002. [www.cahps-sun.org]
    • (1999) CAHPS® Survey and Reporting Kit 2002
  • 3
    • 29144505103 scopus 로고    scopus 로고
    • Review of the literature on patient perceptions of hospital care
    • DOI: 10.1111/j.1475-6773.2005.00475.x
    • Castle, N.,J. Brown, K. Hepner, and R. Hays. 2005. "Review of the Literature on Patient Perceptions of Hospital Care." Health Services Research. DOI: 10.1111/j.1475-6773.2005.00475.x. Available at www.blackwell-synergy.com.
    • (2005) Health Services Research
    • Castle, N.1    Brown, J.2    Hepner, K.3    Hays, R.4
  • 5
    • 0033027737 scopus 로고    scopus 로고
    • Patient perceived quality-of-care in hospital in the context of clinical pathways: Development of an approach
    • Chou, S. C., and D. Boldy. 1999. "Patient Perceived Quality-of-Care in Hospital in the Context of Clinical Pathways: Development of an approach." Journal of Quality in Clinical Practice 19: 89-93.
    • (1999) Journal of Quality in Clinical Practice , vol.19 , pp. 89-93
    • Chou, S.C.1    Boldy, D.2
  • 6
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach, L. J. 1951. "Coefficient Alpha and the Internal Structure of Tests." Psychometrika 16 (3): 297-334.
    • (1951) Psychometrika , vol.16 , Issue.3 , pp. 297-334
    • Cronbach, L.J.1
  • 8
    • 29144460998 scopus 로고    scopus 로고
    • Predictors of item and unit nonresponse
    • DOI: 10.1111/j.1475-6773.2005. 00476.x
    • Elliott, M., C. Edwards, J. Angeles, and R. Hays. 2005. "Predictors of Item and Unit Nonresponse." Health Services Research. DOI: 10.1111/j.1475-6773.2005. 00476.x. Available at www.blackwell-synergy.com.
    • (2005) Health Services Research
    • Elliott, M.1    Edwards, C.2    Angeles, J.3    Hays, R.4
  • 9
    • 29144435241 scopus 로고    scopus 로고
    • Why another patient survey matters
    • DOI: 10.1111/j.1475-6773.2005. 00477.x
    • Goldstein, L., C. Crofton, S. Garfinkel, and C. Darby. 2005. "Why Another Patient Survey Matters." Health Services Research. DOI: 10.1111/j.1475-6773.2005. 00477.x. Available at www.blackwell-synergy.com.
    • (2005) Health Services Research
    • Goldstein, L.1    Crofton, C.2    Garfinkel, S.3    Darby, C.4
  • 10
    • 0035374587 scopus 로고    scopus 로고
    • Adjusting for patient characteristics when analyzing reports from patients about hospital care
    • Hargraves J. L., I. B. Wilson, A. Zaslavsky, C. James, J. D. Walker, and P. D. Cleary. 2001. "Adjusting for Patient Characteristics When Analyzing Reports from Patients about Hospital Care." Medical Care 39 (6): 635-41.
    • (2001) Medical Care , vol.39 , Issue.6 , pp. 635-641
    • Hargraves, J.L.1    Wilson, I.B.2    Zaslavsky, A.3    James, C.4    Walker, J.D.5    Cleary, P.D.6
  • 11
    • 0347020801 scopus 로고    scopus 로고
    • Psychometric properties of the consumer assessment of health plans study (CAHPS) 2.0 Adult Core Survey
    • Hargraves, J. L., R. D. Hays, and P. D. Cleary. 2003. "Psychometric Properties of the Consumer Assessment of Health Plans Study (CAHPS) 2.0 Adult Core Survey." Health Services Research 38 (6): 1509-27.
    • (2003) Health Services Research 38 , Issue.6 , pp. 1509-1527
    • Hargraves, J.L.1    Hays, R.D.2    Cleary, P.D.3
  • 14
    • 0035378307 scopus 로고    scopus 로고
    • Development of a patient-oriented instrument to measure service quality in outpatient departments
    • Hiidenhovi, H., P. Laippala, and K. Nojonen. 2001. "Development of a Patient-Oriented Instrument to Measure Service Quality in Outpatient Departments." Journal of Advanced Nursing 34 (5): 696-705.
    • (2001) Journal of Advanced Nursing , vol.34 , Issue.5 , pp. 696-705
    • Hiidenhovi, H.1    Laippala, P.2    Nojonen, K.3
  • 15
    • 84976984478 scopus 로고
    • A method for correcting item-total correlations for the effect of relevant item Inclusion
    • Howard, K. I., and G. G. Forehand. 1962. "A Method for Correcting Item-Total Correlations for the Effect of Relevant Item Inclusion." Education and Psychological Measurement 22 (4): 731-5.
    • (1962) Education and Psychological Measurement , vol.22 , Issue.4 , pp. 731-735
    • Howard, K.I.1    Forehand, G.G.2
  • 16
    • 0001876512 scopus 로고
    • Evaluating model fit
    • R. H. Hoyle, (Ed.). Thousand Oaks, CA: Sage Publications
    • Hu, L., and P. M. Bentler. 1995. "Evaluating Model Fit." In Structural Equation Modeling R. H. Hoyle, (Ed.), pp. 76-99. Thousand Oaks, CA: Sage Publications.
    • (1995) Structural Equation Modeling , pp. 76-99
    • Hu, L.1    Bentler, P.M.2
  • 18
    • 0036797710 scopus 로고    scopus 로고
    • The picker patient experience questionnaire: Development and validation using data from in-patient surveys in five countries
    • Jenkinson, C., A. Coulter, and S. Bruster. 2002. "The Picker Patient Experience Questionnaire: Development and Validation Using Data from In-Patient Surveys in Five Countries." International Journal for (Quality in Health Care 14 (5): 353-8.
    • (2002) International Journal for Quality in Health Care , vol.14 , Issue.5 , pp. 353-358
    • Jenkinson, C.1    Coulter, A.2    Bruster, S.3
  • 19
    • 0141998519 scopus 로고    scopus 로고
    • Properties of the picker patient experience questionnaire in a randomized controlled trial of long versus short form survey instruments
    • Jenkinson, C., A. Coulter, R. Reeves, S. Bruster, and N. Richards. 2003. "Properties of the Picker Patient Experience Questionnaire in a Randomized Controlled Trial of Long Versus Short Form Survey Instruments." Journal of Public Health Medicine 25 (3): 197-201.
    • (2003) Journal of Public Health Medicine , vol.25 , Issue.3 , pp. 197-201
    • Jenkinson, C.1    Coulter, A.2    Reeves, R.3    Bruster, S.4    Richards, N.5
  • 20
    • 0001571057 scopus 로고
    • Structural analysis of covariance and correlation matrices
    • Jöreskog, K. G. 1978. "Structural Analysis of Covariance and Correlation Matrices." Psychometrika 43: 443-7.
    • (1978) Psychometrika , vol.43 , pp. 443-447
    • Jöreskog, K.G.1
  • 21
    • 0031837479 scopus 로고    scopus 로고
    • Refinement of the questionnaire 'Quality of Care from the Patient's Perspective' using structural equation modeling
    • Larsson, G., B. W. Larsson, and I. Munck. 1998. "Refinement of the Questionnaire 'Quality of Care from the Patient's Perspective' Using Structural Equation Modeling." Scandinavian Journal of Caring Sciences 12: 111-8.
    • (1998) Scandinavian Journal of Caring Sciences , vol.12 , pp. 111-118
    • Larsson, G.1    Larsson, B.W.2    Munck, I.3
  • 22
    • 29144494528 scopus 로고    scopus 로고
    • The role of cognitive testing in the development of CAHPS® hospital survey'
    • DOI: 10.1111/j.1475-6773.2005.00472.x
    • Levine, R., F. Fowler, and J. Brown. 2005. "The Role of Cognitive Testing in the Development of CAHPS® Hospital Survey'." Health Services Research. DOI: 10.1111/j.1475-6773.2005.00472.x. Availableatwww.blackwell- synergy.com.
    • (2005) Health Services Research
    • Levine, R.1    Fowler, F.2    Brown, J.3
  • 23
    • 3142717451 scopus 로고
    • Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size
    • Marsh, H. W., J. R. Balla, and R. P. McDonald. 1988. "Goodness-of- Fit Indexes in Confirmatory Factor Analysis: The Effect of Sample Size." Psychological Bulletin 103: 391-410.
    • (1988) Psychological Bulletin , vol.103 , pp. 391-410
    • Marsh, H.W.1    Balla, J.R.2    McDonald, R.P.3
  • 24
    • 29144511581 scopus 로고    scopus 로고
    • A case-mix adjustment of the hospital consumer assessments of health plans study (H-CAHPS®)
    • DOI: 10.1111/j.1475-6773. 2005.00470.x
    • O'Malley, A. J., A. M. Zaslavsky, M. Elliot, L. Zaboraki, and P. D. Cleary. 2005. "A Case-Mix Adjustment of the Hospital Consumer Assessments of Health Plans Study (H-CAHPS®)." Health Services Research. DOI: 10.1111/j.1475-6773. 2005.00470.x. Available at www.blackwell-synergy.com.
    • (2005) Health Services Research
    • O'Malley, A.J.1    Zaslavsky, A.M.2    Elliot, M.3    Zaboraki, L.4    Cleary, P.D.5
  • 25
    • 29144506991 scopus 로고    scopus 로고
    • Exploratory factor analyses of the CAHPS® Hospital Pilot Survey Responses across and within Medical, Surgical and Obstetric Services
    • DOI: 10.1111/j.1475-6773.2005.00471.x
    • O'Malley, A. J., A. M. Zaslavsky, R. D. Hays, K. A. Hepner, S. Keller, and P. D. Cleary. 2005. "Exploratory Factor Analyses of the CAHPS® Hospital Pilot Survey Responses across and within Medical, Surgical and Obstetric Services.'" Health Services Research. DOI: 10.1111/j.1475-6773. 2005.00471.x. Available at www. blackwell-synergy.com.
    • (2005) Health Services Research
    • O'Malley, A.J.1    Zaslavsky, A.M.2    Hays, R.D.3    Hepner, K.A.4    Keller, S.5    Cleary, P.D.6
  • 26
    • 0017133178 scopus 로고
    • Inference and missing data
    • Rubin, D. B. 1976. "Inference and Missing Data." Biometrika 63: 581-92.
    • (1976) Biometrika , vol.63 , pp. 581-592
    • Rubin, D.B.1
  • 28
    • 29144455049 scopus 로고    scopus 로고
    • Hospital CAHPS Public Reporting: What is important from the consumer perspective
    • DOI: 10.1111/j.1475-6773.2005.00473.X
    • Sofaer, S., C. Crofton, L. Goldstein, E. Hoy, and J. Crabb. 2005. "Hospital CAHPS Public Reporting: What Is Important from the Consumer Perspective." Health Services Research. DOI: 10.1111/j.1475-6773.2005. 00473.X. Available at www. blackwell-synergy.com.
    • (2005) Health Services Research
    • Sofaer, S.1    Crofton, C.2    Goldstein, L.3    Hoy, E.4    Crabb, J.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.