Marketplace sentiments

Journal of Consumer Research

Volumn 41, Issue 4, 2014, Pages 995-1014

  Gopaldas, Ahir ^a  

^a FORDHAM UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84928227149     PISSN: 00935301     EISSN: None     Source Type: Journal    
DOI: 10.1086/678034     Document Type: Article

References (83)

1. Aaker, Jennifer L., and Patti Williams (1998), “Empathy versus Pride: The Influence of Emotional Appeals across Cultures,” Journal of Consumer Research, 25 (3), 241-61.
2. Arnould, Eric J., and Linda L. Price (1993), “River Magic: Extraordinary Experience and the Extended Service Encounter,” Journal of Consumer Research, 20 (1), 24-45.
3. Arnould, Eric J., and Craig J. Thompson (2005), “Consumer Culture Theory (CCT): Twenty Years of Research,” Journal of Consumer Research, 31 (4), 868-82.
4. Asur, Sitaram, and Bernardo A. Huberman (2010), “Predicting the Future with Social Media,” in Web Intelligence and Intelligent Agent Technology, IEEE/WIC/ACM International Conference, Vol. 1, Toronto: IEEE/WIC/ACM, 492-99.
5. Auger, Pat, Timothy Devinney, and Jordan Louviere (2007), “To What Extent Do Consumer Ethical Beliefs Differ across Countries? A Cross-Country Investigation Using Best-Worst Scaling Methodology,” Journal of Business Ethics, 70 (3), 1-45.
6. Balkin, Jack M. (1998), Cultural Software: A Theory of Ideology, New Haven, CT: Yale University Press.
7. Batra, Rajeev, Aaron Ahuvia, and Richard P. Bagozzi (2012), “Brand Love,” Journal of Marketing, 76 (2), 1-16.
8. Belch, George E., Michael A. Belch, Gayle F. Kerr, and Irene Powell (2008), Advertising and Promotion: An Integrated Marketing Communications Perspective, Sydney: McGraw-Hill.
9. Bernthal, Matthew J., David Crockett, and Randall L. Rose (2005), “Credit Cards as Lifestyle Facilitators,” Journal of Consumer Research, 32 (1), 130-45.
10. Bollen, Johan, Huina Mao, and Xiaojun Zeng (2011), “Twitter Mood Predicts the Stock Market,” Journal of Computational Science, 2 (1), 1-8.
11. Bonsu, Samuel K., Aron Darmody, and Marie-Agnès Parmentier (2010), “Arrested Emotions in Reality Television,” Consumption, Markets and Culture, 13 (1), 91-107.
12. Brandt, Allan M. (2007), The Cigarette Century: The Rise, Fall, and Deadly Persistence of the Product That Defined America, New York: Basic.
13. Brown, Stephen, Robert V. Kozinets, and John F. Sherry Jr. (2003), “Teaching Old Brands New Tricks: Retro Branding and the Revival of Brand Meaning,” Journal of Marketing, 67 (3), 19-33.
14. Celsi, Richard L., Randall L. Rose, and Thomas W. Leigh (1993), “An Exploration of High-Risk Leisure Consumption through Skydiving,” Journal of Consumer Research, 20 (1), 1-23.
15. Cohen, Joel B., Michel T. Pham, and Eduardo B. Andrade (2008), “The Nature and Role of Affect in Consumer Behavior,” in Handbook of Consumer Psychology, ed. Curtis P. Haugtvedt, Paul M. Herr, and Frank R. Kardes, New York: Taylor & Francis Group, 297-348.
16. Cowe, Roger, and Simon Williams (2001), Who Are the Ethical Consumers? London: Co-operative Bank.
17. Crockett, David, and Melanie Wallendorf (2004), “The Role of Normative Political Ideology in Consumer Behavior,” Journal of Consumer Research, 31 (3), 511-28.
18. Dember, William N. (1991), “Cognition, Motivation, and Emotion: Ideology Revisited,” in Cognition and the Symbolic Processes, ed. Robert R. Hoffman and David S. Palermo, Hillsdale, NJ: Erlbaum, 153-62.
19. Dobscha, Susan, and Julie L. Ozanne (2001), “An Ecofeminist Analysis of Environmentally Sensitive Women Using Qualitative Methodology: The Emancipatory Potential of an Ecological Life,” Journal of Public Policy and Marketing, 20 (2), 201-14.
20. Dong, Lily, and Kelly Tian (2009), “The Use of Western Brands in Asserting Chinese National Identity,” Journal of Consumer Research, 36 (3), 504-23.
21. Eagleton, Terry (1991), Ideology: An Introduction, New York: Verso.
22. Einstein, Mara (2012), Compassion, Inc: How Corporate America Blurs the Line between What We Buy, Who We Are, and Those We Help, Berkeley: University of California Press.
23. Epp, Amber M., and Linda L. Price (2008), “Family Identity: A Framework of Identity Interplay in Consumption Practices,” Journal of Consumer Research, 35 (1), 50-70.
24. Fischer, Eileen, Cele C. Otnes, and Linda Tuncay Zayer (2007), “Pursuing Parenthood: Integrating Cultural and Cognitive Perspectives on Persistent Goal Striving,” Journal of Consumer Research, 34 (4), 425-40.
25. Fournier, Susan (1998), “Consumers and Their Brands: Developing Relationship Theory in Consumer Research,” Journal of Consumer Research, 24 (4), 343-53.
26. Frumkin, Peter (2005), On Being Nonprofit: A Conceptual and Policy Primer, Cambridge, MA: Harvard University Press.
27. Giesler, Markus (2012), “How Doppelgänger Brand Images Influence the Market Creation Process: Longitudinal Insights from the Rise of Botox Cosmetic,” Journal of Marketing, 76 (6), 55-68.
28. Gobé, Marc (2001), Emotional Branding, New York: Allworth.
29. Gould, Deborah B. (2009), Moving Politics: Emotion and ACT UP’s Fight against AIDS, Chicago: University of Chicago Press.
30. Goulding, Christina, Avi Shankar, Richard Elliott, and Robin Canniford (2009), “The Marketplace Management of Illicit Pleasure,” Journal of Consumer Research, 35 (5), 759-71.
31. Griskevicius, Vladas, Michelle N. Shiota, and Stephen M. Nowlis (2010), “The Many Shades of Rose-Colored Glasses: An Evolutionary Approach to the Influence of Different Positive Emotions,” Journal of Consumer Research, 37 (2), 238-50.
32. Heath, Joseph, and Andrew Potter (2006), The Rebel Sell: How the Counterculture Became Consumer Culture, West Sussex: Capstone.
33. Hirschman, Elizabeth C. (1992), “The Consciousness of Addiction: Toward a General Theory of Compulsive Consumption,” Journal of Consumer Research, 19 (2), 155-79.
34. Holbrook, Morris B., and Elizabeth C. Hirschman (1982), “The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun,” Journal of Consumer Research, 9 (2), 132-40.
35. Holt, Douglas B. (2006), “Jack Daniel’s America Iconic Brands as Ideological Parasites and Proselytizers,” Journal of Consumer Culture, 6 (3), 355-77.
36. Howe, Neil, and William Strauss (2007), “The Next 20 Years,” Harvard Business Review, 85 (July-August), 41-52.
37. Humphreys, Ashlee (2010), “Megamarketing: The Creation of Markets as a Social Process,” Journal of Marketing, 74 (2), 1-19.
38. Illouz, Eva (2009), “Emotions, Imagination, and Consumption: A New Research Agenda,” Journal of Consumer Culture, 9 (3), 377-413.
39. Izberk-Bilgin, Elif (2012), “Infidel Brands: Unveiling Alternative Meanings of Global Brands at the Nexus of Globalization, Consumer Culture, and Islamism,” Journal of Consumer Research, 39 (4), 663-87.
40. Johar, Gita Venkataramani, Durairaj Maheswaran, and Laura A. Peracchio (2006), “Mapping the Frontiers: Theoretical Advances in Consumer Research on Memory, Affect, and Persuasion,” Journal of Consumer Research, 33 (1), 139-49.
41. Johnston, Josée (2008), “The Citizen-Consumer Hybrid: Ideological Tensions and the Case of Whole Foods Market,” Theory and Society, 37 (3), 229-70.
42. Johnston, Josée, and Judith Taylor (2008), “Feminist Consumerism and Fat Activists: A Comparative Study of Grassroots Activism and the Dove Real Beauty Campaign,” Signs, 33 (4), 941-66.
43. Kim, Soo-Min, and Eduard Hovy (2004), “Determining the Sentiment of Opinions,” in Proceedings of the 20th International Conference on Computational Linguistics, Stroudsburg, PA: Association for Computational Linguistics, 1367-73.
44. Klein, Jill Gabrielle, N. Craig Smith, and Andrew John (2004), “Why We Boycott: Consumer Motivations for Boycott Participation,” Journal of Marketing, 68 (3), 92-109.
45. Kozinets, Robert V. (2002), “Can Consumers Escape the Market? Emancipatory Illuminations from Burning Man,” Journal of Consumer Research, 29 (1), 20-38.
46. Kozinets, Robert V. (2008), “Technology/Ideology: How Ideological Fields Influence Consumers’ Technology Narratives,” Journal of Consumer Research, 34 (6), 865-81.
47. Kozinets, Robert V., and Jay M. Handelman (2004), “Adversaries of Consumption: Consumer Movements, Activism, and Ideology,” Journal of Consumer Research, 31 (3), 691-704.
48. Lastovicka, John L., and Nancy J. Sirianni (2011), “Truly, Madly, Deeply: Consumers in the Throes of Material Possession Love,” Journal of Consumer Research, 38 (2), 323-42.
49. Lerner, Jennifer S., and Dacher Keltner (2000), “Beyond Valence: Toward a Model of Emotion-Specific Influences on Judgment and Choice,” Cognition and Emotion, 14 (4), 473-93.
50. Loken, Barbara (2006), “Consumer Psychology: Categorization, Inferences, Affect, and Persuasion,” Annual Review of Psychology, 57 (January), 453-85.
51. Luedicke, Marius K., Craig J. Thompson, and Markus Giesler (2010), “Consumer IdentityWork as Moral Protagonism: How Myth and Ideology Animate a Brand-Mediated Moral Conflict,” Journal of Consumer Research, 36 (6), 1016-32.
52. Mick, David Glen, and Susan Fournier (1998), “Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies,” Journal of Consumer Research, 25 (2), 123-43.
53. Morency, Louis-Philippe, Rada Mihalcea, and Payal Doshi (2011), “Towards Multimodal Sentiment Analysis: Harvesting Opin-ions from the Web,” in Proceedings of the 13th International Conference on Multimodal Interfaces, New York: Association for Computing Machinery, 169-76.
54. Mostafa, Mohamed M. (2007), “A Hierarchical Analysis of the Green Consciousness of the Egyptian Consumer,” Psychology and Marketing, 24 (5), 445-73.
55. Mullich, Joe (2012), “Improving the Effectiveness of Customer Sentiment Analysis,” http://data-informed.com/improvingeffectiveness-of-customer-sentiment-analysis.
56. Muniz Albert M., Jr. and Hope Jensen Schau (2005), “Religiosity in the Abandoned Apple Newton Brand Community,” Journal of Consumer Research, 31 (4), 737-47.
57. O’Connor, Brendan, Ramnath Balasubramanyan, Bryan R. Routledge, and Noah A. Smith (2010), “From Tweets to Polls: Linking Text Sentiment to Public Opinion Time Series,” International Conference on Weblogs and Social Media, 11, 122-29.
58. Peter, Paula C., and Heather Honea (2012), “Targeting SocialMessages with Emotions of Change: The Call for Optimism,” Journal of Public Policy and Marketing, 31 (2), 269-83.
59. Phillips, Barbara J., and Edward F. McQuarrie (2010), “Narrative and Persuasion in Fashion Advertising,” Journal of Consumer Research, 37 (3), 368-92.
60. Plutchik, Robert (1980), Emotion: A Psychoevolutionary Synthesis, New York: Harper & Row.
61. Price, Linda L., Eric J. Arnould, and Carolyn Folkman Curasi (2000), “Older Consumers’ Disposition of Special Possessions,” Journal of Consumer Research, 27 (2), 179-201.
62. Rafferty, Karen (2011), “Class-Based Emotions and the Allure of Fashion Consumption,” Journal of Consumer Culture, 11 (2), 239-60.
63. Roberts, Kevin (2004), Lovemarks: The Future beyond Brands, New York: Powerhouse.
64. Rozin, Paul, Laura Lowery, Sumio Imada, and Jonathan Haidt (1999), “The CAD Triad Hypothesis: A Mapping between Three Moral Emotions (Contempt, Anger, Disgust) and Three Moral Codes (Community, Autonomy, Divinity),” Journal of Personality and Social Psychology, 76 (4), 574.
65. Sandlin, Jennifer A., and Jamie L. Callahan (2009), “Deviance, Dissonance, and Détournement: Culture Jammers’ Use of Emotion in Consumer Resistance,” Journal of Consumer Culture, 9 (1), 79-115.
66. Sewell William H., Jr. (1992), “A Theory of Structure: Duality, Agency, and Transformation, American Journal of Sociology, 98 (1), 1-29.
67. Soper, Kate (2007), “Re-thinking the Good Life: The Citizenship Dimension of Consumer Disaffection with Consumerism,” Journal of Consumer Culture, 7 (2), 205-29.
68. Spiggle, Susan (1994), “Analysis and Interpretation of Qualitative Data in Consumer Research,” Journal of Consumer Research, 21 (3), 491-503.
69. Steenhaut, Sarah, and Patrick Van Kenhove (2006), “The Mediating Role of Anticipated Guilt in Consumers’ Ethical Decision-Making,” Journal of Business Ethics, 69 (3), 269-88.
70. Thompson, Craig J. (2004), “Marketplace Mythology and Discourses of Power,” Journal of Consumer Research, 31 (1), 162-80.
71. Thompson, Craig J. (2005), “Consumer Risk Perceptions in a Community of Reflexive Doubt,” Journal of Consumer Research, 32 (2), 235-48.
72. Thompson, Craig J., and Gokcen Coskuner-Balli (2007a), “Countervailing Market Responses to Corporate Co-optation and the Ideological Recruitment of Consumption Communities,” Journal of Consumer Research, 34 (2), 135-52.
73. Thompson, Craig J., and Gokcen Coskuner-Balli (2007b), “Enchanting Ethical Consumerism: The Case of Community Supported Agriculture,” Journal of Consumer Culture, 7 (3), 275-303.
74. Thompson, Craig J., Aric Rindfleisch, and Zeynep Arsel (2006), “Emotional Branding and the Strategic Value of the Doppelgänger Brand Image,” Journal of Marketing, 70 (1), 50-64.
75. Tumbat, Gülnur, and Russell W. Belk (2011), “Marketplace Tensions in Extraordinary Experiences,” Journal of Consumer Research, 38 (1), 42-61.
76. Turner, Jonathan H., and Jan E. Stets (2006), “Sociological Theories of Human Emotions,” Annual Review of Sociology, 32 (March), 25-52.
77. Vaisey, Stephen (2009), “Motivation and Justification: A Dual-Process Model of Culture in Action,” American Journal of Sociology, 114 (6), 1675-1715.
78. Van Dijk, Teun A. (1998), Ideology: AMultidisciplinary Approach, Thousand Oaks, CA: Sage.
79. Varman, Rohit, and Russell W. Belk (2009), “Nationalism and Ideology in an Anticonsumption Movement,” Journal of Consumer Research, 36 (4), 686-700.
80. Williams, Patti (2014), “Emotions and Consumer Behavior,” Journal of Consumer Research, (40) 5, viii-xi.
81. Williams, Raymond (1977), Marxism and Literature, Vol. 1, New York: Oxford University Press.
82. Wooten, David B (2000), “Qualitative Steps Toward an Expanded Model of Anxiety in Gift-Giving,” Journal of Consumer Research, 27 (1), 84-95.
83. Zhao, Xin, and Russell W. Belk (2008), “Politicizing Consumer Culture: Advertising’s Appropriation of Political Ideology in China’s Social Transition,” Journal of Consumer Research, 35 (2), 231-44.