Understanding value co-creation in complex services with many actors

Journal of Service Management

Volumn 25, Issue 4, 2014, Pages 470-493

  Pinho, Nelson ^a   Beirão, Gabriela ^a   Patrício, Lia ^a   Fisk, Raymond P ^b  

^a UNIVERSITY OF PORTO   (Portugal)

^b TEXAS STATE UNIVERSITY   (United States)

Author keywords

Electronic health records; Health services; Service systems; Value; Value co creation; Value networks

Indexed keywords

EID: 84927519803     PISSN: 17575818     EISSN: None     Source Type: Journal    
DOI: 10.1108/JOSM-02-2014-0055     Document Type: Article

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