Nurse work engagement impacts job outcome and nurse-assessed quality of care: Model testing with nurse practice environment and nurse work characteristics as predictors

Frontiers in Psychology

Volumn 5, Issue NOV, 2014, Pages

  Van Bogaert, Peter ^a,b   Van Heusden, Danny ^a,b   Timmermans, Olaf ^a,c   Franck, Erik ^a,d  

^a UNIVERSITY OF ANTWERP   (Belgium)

^b ANTWERP UNIVERSITY HOSPITAL   (Belgium)

^c HZ UNIVERSITY OF APPLIED SCIENCES   (Netherlands)

^d Karel de Grote University College   (Belgium)

Author keywords

Burnout; Job satisfaction; Nurse practice environment; Nurse retention; Quality of care; Structural equation modeling

Indexed keywords

EID: 84922275136     PISSN: None     EISSN: 16641078     Source Type: Journal    
DOI: 10.3389/fpsyg.2014.01261     Document Type: Article

References (60)

1. Aiken, L., Clarke, S., Sloane, D., Lake, E., and Cheney, T. (2008). Effects of hospital care environment on patient mortality and nurse outcome. J. Nurs. Adm. 38, 223-229. doi: 10.1097/01.NNA.0000312773.42352.d7
2. Aiken, L., Douglas, M. S., Bruyneel, L., Van den Heede, K., Griffiths, P., Busse, R.,et al. (2014). Nurse staffing and education and hospital mortality in nine European countries: a retrospective observational study. Lancet 383, 1824-1830. doi: 10.1016/S0140-6736(13)62631-8
3. Aiken, L., and Patrician, P. (2000). Measuring organizational traits of hospitals: the revised nursing working index. Nurs. Res. 49, 146-153. doi: 10.1097/00006199-200005000-00006
4. American Nurses Credentialing Center [ANCC]. (2005). The Magnet Recognition Program. Recognizing Excellence in Nursing Service. Application manual. Maryland: Silver Spring.
5. American Nurses Credentialing Center [ANCC]. (2014). Magnet Recognition Program® Model. Available at: http://nursecredentialing.org/Magnet/ProgramOverview/New-Magnet-Model (accessed 28 July, 2014).
6. Arbuckle, J. (2005). Amos 6.0 User's Guide. Spring House, PA: AMOS Development Corporation.
7. Armon, G., Melamed, S., and Shirom, A. (2012). The relationship of the job demands-control-support modek with vigor across time: testing for reciprocality. Appl. Psychol. Health Well Being 4, 276-298. doi: 10.1111/j.1758-0854.2012.01074.x
8. Bentler, P., and Chou, C. (1987). Practical issues in structural equation modeling. Sociol. Methods Res. 16, 78-117. doi: 10.1177/0049124187016001004
9. Briggs, S., and Creek, J. (1986). The role of factor analysis in the development and evaluation of personality scales. J. Pers. 54, 106-148. doi: 10.1111/j.1467-6494.1986.tb00391.x
10. Byrne, B. (1994). Burnout: testing for the validity, replication, and invariance of causal structure across elementary, intermediate, secondary teachers. Am. Educ. Res. J. 31, 645-673. doi: 10.3102/00028312031003645
11. Byrne, B. (2001). Structural Equation Modeling with Amos. Basic Concepts, Applications, and Programming. London: Lawrence Erlbaum Associates.
12. Byrne, B. (2010). Structural Equation Modeling with Amos. Basic Concepts, Applications, and Programming, 2nd Edn. London: Lawrence Erlbaum Associates.
13. Chen, Y. M., and Johantgen, M. E. (2010). Magnet hospital attributes in European hospitals: a multilevel model job satisfaction. Int. J. Nurs. Stud. 47, 1001-1012. doi: 10.1016/j.ijnurstu.2009.12.016
14. Choi, J., Bakken, S., Larson, E., Du, Y., and Stone, P. (2004). Perceived nursing work environment of critical care nurses. Nurs. Res. 53, 370-378. doi: 10.1097/00006199-200411000-00005
15. Ernstmann, N., Ommen, O., Driller, E., Kowalski, C., Bartholomeyczik, S., and Pfaff, H. (2009). Social capital and risk management in nursing. J. Nurs. Care Qual. 24, 240-347. doi: 10.1097/NCQ.0b013e3181b14ba5
16. Estabrooks, C., Tourangeau, A., Humphrey, C., Hesketh, K., Gioviannetti, P., Thomson, D.,et al. (2002). Measuring the hospital practice environment: a Canadian context. Res. Nurs. Health 25, 256-268. doi: 10.1002/nur.10043
17. Friese, C., Lake, E., Aiken, L., Silber, J., and Sochalski, J. (2008). Hospital nurse practice environment and outcomes for surgical oncology patients. Health Serv. Res. 43, 1145-1163. doi: 10.1111/j.1475-6773.2007.00825.x
18. Gunnarsdóttir, S., Clark, S., Rafferty, A. M., and Nutbeam, D. (2007). Front-line management, staffing and nurse-doctor relationship as predictors of nurse outcome and patient outcome. A survey of Icelandic hospital nurses. Int. J. Nurs. Stud. 46, 920-927. doi: 10.1016/j.ijnurstu.2006.11.007
19. Hoonakker, P., Carayon, P., Gurses, A., Brown, R., McGuire, K., Khunlertkit, A.,et al. (2011). Measuring workload of ICU nurses with a questionnaire survey: the nasa task load index (TLX). IIE. Trans. Healthc. Syst. Eng. 1, 131-143. doi: 10.1080/19488300.2011.609524
20. Houston, S., Leveille, M., Luquire, R., Fike, A., Ogola, G. O., and Chando, S. (2012). Decisional involvement in Magnet, magnet-aspirings, and Non-Magnet Hospitals. J. Nurs. Adm. 42, 586-591. doi: 10.1097/NNA.0b013e318274b5d5
21. Kalisch, B. J., and Lee, K. H. (2012). Missing nursing care: magnet versus non-Magnet hospitals. Nurs. Outlook 60, e32-e39. doi: 10.1016/j.outlook.2012.04.006
22. Kanter, R. (1993). Women and Men of the Corporation, 2nd Edn. New York, NY: Basic Books.
23. Khamisa, N., Peltzer, K., and Oldenburg, B. (2013). Burnout in relation to specific contributing factors and health outcomes among nurses: a systematic review. Int. J. Environ. Res. Public Health 2013, 2214-2240. doi: 10.3390/ijerph10062214
24. Kowalski, C., Ommen, O., Driller, E., Ernstmann, N., Wirtz, A. M., Köhler, T.,et al. (2010). Burnout in nurses - the relationship between social capital in hospitals and emotional exhaustion. J. Clin. 19, 1654-1663. doi: 10.1111/j.1365-2702.2009.02989.x
25. Kramer, M., and Schmalenberg, C. (2004). Development, and evaluation of essentials of magnetism tool. J. Nurs. Adm. 34, 365-378. doi: 10.1097/00005110-200407000-00010
26. Kurowski, A., Bucholz, B., Punnett, L., and ProCare Research Tem. (2014). A physical workload index to evaluate a safe resident handling program for nursing personnel. Hum. Factors 56, 669-683. doi: 10.1177/0018720813509268
27. Lacey, S. R., Cox, K. S., Lorfing, K. C., Teasley, S. L., Carroll, C. A., and Sexton, K. (2007). Nursing support, workload, and intent to stay in Magnet, Magnet-aspiring, and non-Magnet hospitals. J. Nurs. Adm. 37, 199-205. doi: 10.1097/01.NNA.0000266839.61931.b6
28. Laschinger, H., Almost, J., and Tuer-Hodes, D. (2003). Workplace empowerment and Magnet Hospitals characteristics. Making the link. J. Nurs. Adm. 33, 410-422. doi: 10.1097/00005110-200307000-00011
29. Laschinger, H., and Finegan, J. (2005). Empowering nurses for work engagement and health in hospital settings. J. Nurs. Adm. 35, 439-449. doi: 10.1097/00005110-200510000-00005
30. Laschinger, H., Finegan, J., Shamian, J., and Wilk, P. (2004). A longitudinal analysis of the impact of workplace empowerment on work satisfaction. J. Organ. Behav. 25, 527-545. doi: 10.1002/job.256
31. Laschinger, H., and Leiter, M. (2006). The impact of nursing work environments on patients safety outcomes. The mediating role of burnout / engagement. J. Nurs. Adm. 36, 259-267. doi: 10.1097/00005110-200605000-00019
32. Laschinger, H., Leiter, M., Day, A., and Gilin, D. (2009). Workplace empowerment, incivility and burnout: impact on staff nurse recruitment and retention outcomes. J. Nurs. Manag. 17, 302-311. doi: 10.1111/j.1365-2834.2009.00999.x
33. Leiter, M., and Bakker, A. (2010). "Work engagement: introduction," in Work Engagement. A Handbook of Essential Theory and Research, eds A. Bakker and M. Leiter (New York, NY:Psychology Press), 1-9.
34. Leiter, M. P., and Spence Laschinger, H. K. (2006). Relationships of work and practice environment to professional burnout: testing a causal model. Nurs. Res. 55, 137-146. doi: 10.1097/00006199-200603000-00009
35. Leiter, P., and Maslach, C. (2009). Nurse turnover: the mediating role of burnout. J. Nurs. Manag. 17, 331-339. doi: 10.1111/j.1365-2834.2009.01004.x
36. Li, Y. F., Lake, E. T., Sales, A. E., Sharp, N. D., Greiner, G. T., Lowy, E.,et al. (2007). Measuring nurses' practice environments with the revised nursing work index: evidence from registered nurses in the Veterans Health Administration. Res. Nurs. Health 30, 31-44. doi: 10.1002/nur.20172
37. Maslach, C. (2011). Commentary. Engagement research: some from a burnout perspective. Eur. J. Work Organ. Psychol. 20, 47-52. doi: 10.1080/1359432X.2010.537034
38. Maslach, C., and Leiter, P. (1997). The Truth about Burnout. How Organisations Cause Personal Stress and What to Do about It. San Francisco, CA: Josey-Bass.
39. Maslach, C., and Leiter, P. (2008). Early predictors of job burnout and engagement. J. Appl. Psychol. 93, c498-c512. doi: 10.1037/0021-9010.93.3.498
40. McClure, M., Poulin, M., Sovie, M., and Wandelt, M. (2002). "Magnet Hospitals: attraction and retention of professional nurses (the original study)," in Magnet Hospitals Revised. Attraction and Retention of Professional Nurses, eds M. McClure and A. Hinshaw (Washington, DC: American Nurses Publishing), 1-24.
41. Pfaff, H., Lutticke, J., Badura, B., Piekarski, C., and Richter, P. (2004). Weiche' Kennzahlen fur das Strategische Krankenhausmanagement. Stakeholderinteressen Zielgerichtet Erkennen und Einbeziehen. Bern: Hans Huber.
42. Rafferty, A. M., Ball, J., and Aiken, L. (2001). Are teamwork and professional autonomy compatible and do they result in improved hospital care? Q. Health Care 10(Suppl. 2), ii32-ii37.
43. Richter, P., Hemmann, E., Merboth, H., Fritz, S., Hansgen, C., and Rudolf, M. (2000). Das erleben von arbeitsintensität und tätigkeitsspielraum-entwicklung und validierung eines fragebogens zur orientierenden analyse (FIT). Z. Arb. Organ. 44, 129-139. doi: 10.1026//0932-4089.44.3.129
44. Schaufeli, W., and Bakker, A. (2003). Utrecht Work Engagement Scale: Preliminary Manual. Utrecht: Department of Psychology, Utrecht University. Available at: www.schaufeli.com.
45. Schaufeli, W., and Bakker, A. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. J. Organ. Behav. 25, 293-315. doi: 10.1002/job.248
46. Schaufeli, W., and Bakker, B. (2010). "Defining and measuring work engagement: bringing clarity to the concept," in Work Engagement. A Handbook of Essential Theory and Research eds A. Bakker and M. Leiter (Hove, NY: Psychology Press), 10-24.
47. Schaufeli, W., Bakker, A., and Salanova, M. (2006). The measurment of work engagement with a short questionnaire: a cross-sectional study. Edu. Psychol. Measurement 66, 701-716. doi: 10.1177/0013164405282471
48. Schubert, M., Clarke, S., Glass, T., Schaffert-Witfield, B., and De Geest, S. (2009). Identifying thresholds for relationships between impacts of rationing of nursing care and nurse- and patient-reported outcomes in Swiss hospitals: a correlational study. Int. J. Nurs. Stud. 46, 884-893. doi: 10.1016/j.ijnurstu.2008.10.008
49. Shirom, A., Toker, S., Berliner, S., Shapira, I., and Melamed, S. (2008). The effect of physical fitness and feeling vigorous on self-rated health. Health Psychol. 27, 567-575. doi: 10.1037/0278-6133.27.5.567
50. Tinkham, M. R. (2013). Pursuing Magnet designation: the role of structural empowerment. AORN J. 97, 253-256. doi: 10.1016/j.aorn.2012.11.011
51. Tourangeau, A., Coghlan, A., Shamian, J., and Evans, S. (2005). Registered nurse and registered practical nurse evaluations of their hospital practice environments and their response of these environment. Nurs. Res. 18, 54-69.
52. Vahey, D. C., Aiken, L. H., Sloane, D. M., Clarke, S. P., and Vargas, D. (2004). Nurse burnout and patient satisfaction. Med. Care 42, 57-66. doi: 10.1097/01.mlr.0000109126.50398.5a
53. Van Bogaert, P., Clarke S., Vermeyen, K., Meulemans, H., and Van de Heyning, P. (2009a). Practice environments, and their associations. with nurse-reported outcomes in belgian hospitals: development and preliminary validation of a dutch adaptation of the revised nursing work index. Int. J. Nurs. Stud. 46, 54-64. doi: 10.1016/j.ijnurstu.2008.07.009
54. Van Bogaert, P., Meulemans, H., Clarke, S., Vermeyen, K., and Van de Heyning, P. (2009b). Hospital nurse practice environments, burnout, job outcomes, and quality of care: test of a structural equation model. J. Adv. Nurs. 65, 2175-2185. doi: 10.1111/j.1365-2648.2009.05082.x
55. Van Bogaert, P., Kowalski, C., Weeks, S. M., Van Heusden, D., and Clarke, S. P. (2013a). The relationship between nurse practice environment, nurse work characteristics, burnout, and job outcome, and quality of nursing care: a cross-sectional survey. Int. J. Nurs. Stud. 50, 1667-1677. doi: 10.1016/j.ijnurstu.2013.05.010
56. Van Bogaert, P., Clarke, S., Willems, R., and Mondelaers, M. (2013b). Nurse practice environment, workload, burnout, job outcomes, and quality of care in psychiatric hospitals: a structural equation model approach. J. Adv. Nurs. 69, 1515-1524. doi: 10.1111/jan.12010
57. Van Bogaert, P., Clarke, S., Willems, R., and Mondelaers, M. (2013c). Staff engagement as a target for managing work environments in psychiatric hospitals: implications for workforce stability, and quality of care. J. Clin. Nurs. 22, 1717-1728. doi: 10.1111/j.1365-2702.2012.04341.x
58. Van Bogaert, P., Roelant, E., Clarke, S., Meulemans, H., and Van de Heyning, P. (2010). Impacts of unit-level nurse practice environment and burnout on nurse-reported outcomes: a multilevel modeling approach. J. Clin. Nurs. 19, 1664-1674. doi: 10.1111/j.1365-2702.2009.03128.x
59. Van Bogaert, P., Van Heusden, D., Somers, A., Tegenbos, M., Wouters, K., Van der Straeten, J.,et al. (2014). Impact of the Productive Ward programTM: a longitudinal multilevel study of nurse perceived practice environment, burnout and nurse reported quality of care and job outcomes. J. Nurs. Adm. 44, 452-461. doi: 10.1097/NNA.0000000000000100
60. Wolf, G., Triolo, P., and Ponte, P. (2008). Magnet recognition program: the next generation. J. Nurs. Adm. 38, 200-204. doi: 10.1097/01.NNA.0000312759.14536.a9