Social capital and risk management in nursing

Journal of Nursing Care Quality

Volumn 24, Issue 4, 2009, Pages 340-347

  Ernstmann, Nicole ^a   Ommen, Oliver ^a   Driller, Elke ^a   Kowalski, Christoph ^a   Neumann, Melanie ^a   Bartholomeyczik, Sabine ^b   Pfaff, Holger ^a,c  

^a UNIVERSITY OF COLOGNE   (Germany)

^b UNIVERSITY OF WITTEN HERDECKE   (Germany)

^c DRESDEN UNIVERSITY OF TECHNOLOGY   (Germany)

Author keywords

Clinical risk management; Health services research; Social capital; Teamwork; Trust

Indexed keywords

ADULT; AGED; ARTICLE; FEMALE; HUMAN; MALE; MIDDLE AGED; NURSING STAFF; ORGANIZATION; ORGANIZATION AND MANAGEMENT; RISK MANAGEMENT; SOCIAL BEHAVIOR; SOCIAL PSYCHOLOGY; STATISTICS;

ADULT; AGED; FEMALE; HUMANS; MALE; MIDDLE AGED; NURSING STAFF, HOSPITAL; ORGANIZATIONAL CULTURE; RISK MANAGEMENT; SOCIAL BEHAVIOR; SOCIAL VALUES; YOUNG ADULT;

EID: 70349847490     PISSN: 10573631     EISSN: None     Source Type: Journal    
DOI: 10.1097/NCQ.0b013e3181b14ba5     Document Type: Article

References (35)

1. Tzeng HM, Yin CY. No safety, no quality: synthesis of research on hospital and patient safety (1996-2007). J Nurs CareQual. 2007;22(4):299-306.
2. Institute of Medicine. To Err Is Human: Building a Safer Health System. Washington, DC: National Academies Press; 2000.
3. Leape LL, Bates DW Cullen DJ, et al. Systems analysis of adverse drug events: ADE Prevention Study Group. JAMA. 1995;274(1):35-43.
4. Henry B. Quality of care, health system errors, and nurses. J Adv Nurs. 2000;32(4):773-775.
5. Hughes RG, Clany CM. Working conditions that support patient safety. J Nurs Care Qual. 2005;20(4):289-292.
6. Kazanjian A, Green C, Wong J, Reid R. Effect of the hospital nursing environment on patient mortality: a systematic review. J Health Serv Res Policy. 2005;10(2):111-117.
7. Institute of Medicine. Keeping Patients Safe: Transforming the Work Environment of Nurses. Washington, DC: National Academies Press; 2004.
8. Reason J. Human error: models and management. BMJ. 2000;320(7237):768- 770.
9. Faugier J, Ashworth G, Lancaster J, Ward D. An exploration of clinical risk management from a nursing perspective. Nurs Times Res. 1997;2(2):97-105.
10. Johnstone MJ, Kanitsaki O. Patient safety and the integration of graduate nurses into effective organizational clinical risk management systems and processes: an Australian study. Qual Manag Health Care. 2008;17(2):162-173.
11. Throckmorton T, Etchegaray J. Factors affecting incident reporting by registered nurses: the relationship of perceptions of the environment for reporting errors, knowledge of the nursing practice act, and demographics on intent to report errors. J Perianesth Nurs. 2007;22(6):400-412.
12. Potylycki MJ, Kimmel SR, Ritter M, et al. Nonpuni- tive medication error reporting: 3-year findings from one hospital's Primum Non Nocere initiative. J Nurs Adm. 2006;36(7/8):370-376.
13. Firth-Cozens J. Organisational trust: the keystone to patient safety. Qual Saf Health Care. 2004;13(1):56-61.
14. Bourdieu P. Ökonomisches Kapital, kulturelles Kap- ital, soziales Kapital. In: Kreckel R, ed. Soziale Ungleichheiten. Sonderband 2 der sozialen Welt. Göttingen, Germany: Schwarz; 1983:183-198.
15. Coleman JS. Foundations of Social Theory. Cambridge, MA: Harvard University Press; 1990.
16. Janssen C, Pfaff H. Psycho-social environments. In: Kerr J, Weitkunat R, Moretti M, eds. ABC of Behaviour Change: A Guide to Successful Disease Prevention and Health Promotion. London, England: Elsevier; 2005.
17. Henderson SA. A development in social psychiatry: the systematic study of social bonds. J Nerv Ment Dis. 1980;168:63-69.
18. Fukuyama F. Social capital, civil society and development. Third World Q. 2001;22(1):7-20.
19. ACSNI Study Group on Human Factors. Third Report-Organising for Safety. London: HSE; 1993. http://www.amazon.com/s/ref=nb-ss-gw?url=search- alias%3Daps&field-keywords=0717608654.
20. Cooper MD. Towards a model of safety culture. Saf Sci. 2000;36:111-136.
21. Grant MJ, Donaldson AE, Larsen GY The safety culture in a children's hospital. J Nurs Care Qual. 2006;21(3):223-229.
22. King T, Byers JF. A review of organizational culture instruments for nurse executives. J Nurs Adm. 2007;37(1):21-31.
23. Scott T, Mannion R, Davies H, Marshall M. The quantitative measurement of organizational culture in health care: a review of the available instruments. Health Serv Res. 2003;38(3):923-945.
24. Armstrong KJ, Laschinger H. Structural empowerment, Magnet hospital characteristics, and patient safety culture: making the link. J Nurs Care Qual. 2006;21(2):124-132.
25. Pfaff H, Ernstmann N, Von Pritzbuer E. Das Fehlerkultur-Modell-Warum gibt es im Kranken- haus keine Fehlerkultur? Deutsche Gesellschaft fur Chirurgie Mitteilungen. 2005;34(1):39-41.
26. Pfaff H, Puohlhofer F, Brinkmann A, et al. Der Mi- tarbeiterkennzahlenbogen (MIKE). Kompendium valider Kennzahlen. Cologne, Germany: University of Cologne; 2004.
27. Coleman JS. Grundlagen der Sozialtheorie. Band I: Handlungen und Handlungssysteme.Muxnchen, Germany: Oldenbourg; 1991.
28. Putnam RD. The prosperous community: social capital and public life. Am Prospect. 1993;13:35-42.
29. Firth-Cozens J. Multidisciplinary teamwork: the good, bad, and everything in between. Qual Health Care. 2001;10(2):65-66.
30. Scott T, Mannion R, Marshall M, Davies H. Does organizational culture influence health care performance? A review of the evidence. J Health Serv Res Policy. 2003;8(2):105-117. (Pubitemid 36460298)
31. Hofmeyer A, Marck PB. Building social capital in healthcare organizations: thinking ecologically for safer care. Nurs Outlook. 2008;56(4):145-151.
32. Meterko M, Mohr DC, Young GJ. Teamwork culture and patient satisfaction in hospitals. Med Care. 2004;42(5):492-498.
33. Clancy CM, Farquhar MB, Sharp BAC. Patient safety in nursing practice. J Nurs Care Qual. 2005;20(3):193-197.
34. Gregory DM, Guse LW, Dick DD, Russell CK. Patientsafety: where is nursing education? J Nurs Educ. 2007;46(2):79-82.
35. Johnstone MJ, Kanitsaki O. Clinical risk management and patient safety education for nurses: a critique. Nurse Educ Today. 2007;27(3):185-191.