메뉴 건너뛰기




Volumn 52, Issue 6, 2014, Pages 850-868

Social media marketing and communications strategies for school superintendents

Author keywords

Blogs; Effective communication; Online video; Podcasts; Schools; Social CRM; Social media; Social networking; Stakeholders; Superintendents; Technology; Twitter

Indexed keywords


EID: 84914147657     PISSN: 09578234     EISSN: None     Source Type: Journal    
DOI: 10.1108/JEA-11-2012-0117     Document Type: Article
Times cited : (30)

References (37)
  • 1
    • 33847004749 scopus 로고    scopus 로고
    • The impact of marketing actions on relationship quality in the higher education sector in Jordan
    • Al-Alak, B.A.M. (2006), “The impact of marketing actions on relationship quality in the higher education sector in Jordan”, Journal of Marketing for Higher Education, Vol. 16 No. 2, pp. 1-23.
    • (2006) Journal of Marketing for Higher Education , vol.16 , Issue.2 , pp. 1-23
    • Al-Alak, B.A.M.1
  • 2
    • 79960636211 scopus 로고    scopus 로고
    • A conceptual model for acceptance of social CRM systems based on a scoping study
    • Askool, S. and Nakata, K. (2010), “A conceptual model for acceptance of social CRM systems based on a scoping study”, AI and Society, Vol. 26 No. 3, pp. 205-220.
    • (2010) AI and Society , vol.26 , Issue.3 , pp. 205-220
    • Askool, S.1    Nakata, K.2
  • 3
    • 84893636201 scopus 로고    scopus 로고
    • Building a better web site
    • Carr, N. (2001), “Building a better web site”, American School Board Journal Supplement, Vol. 188 No. 9, pp. 24-27.
    • (2001) American School Board Journal Supplement , vol.188 , Issue.9 , pp. 24-27
    • Carr, N.1
  • 4
    • 84893656281 scopus 로고    scopus 로고
    • Expand your reach
    • Carr, N. (2010), “Expand your reach”, American School Board Journal, Vol. 197 No. 9, p. 50.
    • (2010) American School Board Journal , vol.197 , Issue.9 , pp. 50
    • Carr, N.1
  • 5
    • 84914148748 scopus 로고    scopus 로고
    • Acting on the activists
    • Carr, N. (2011a), “Acting on the activists”, American School Board Journal, Vol. 198No. 7, pp. 38-39.
    • (2011) American School Board Journal , vol.198 , Issue.7 , pp. 38-39
    • Carr, N.1
  • 7
    • 84893712663 scopus 로고    scopus 로고
    • Internal communications
    • Carr, N. (2011c), “Internal communications”, American School Board Journal, Vol. 198 No. 9, pp. 44-45.
    • (2011) American School Board Journal , vol.198 , Issue.9 , pp. 44-45
    • Carr, N.1
  • 8
    • 84893682808 scopus 로고    scopus 로고
    • Technology for effective communication
    • in Hancock, R. and McLeod, S, International Society for Technology in Education, Washington, DC
    • Carr, N. (2012), “Technology for effective communication”, in Hancock, R. and McLeod, S. (Eds), What School Administrators Need to Know about Technology Leadership, International Society for Technology in Education, Washington, DC, pp. 1-30.
    • (2012) What School Administrators Need to Know about Technology Leadership , pp. 1-30
    • Carr, N.1
  • 13
    • 77956086949 scopus 로고    scopus 로고
    • The impact of CRM 2.0 on customer insight
    • Greenberg, P. (2010), “The impact of CRM 2.0 on customer insight”, Journal Of Business and Industrial Marketing, Vol. 25 No. 6, pp. 410-419.
    • (2010) Journal Of Business and Industrial Marketing , vol.25 , Issue.6 , pp. 410-419
    • Greenberg, P.1
  • 14
    • 84914179354 scopus 로고    scopus 로고
    • Podcasts, Videos, Ebooks,Webinars (and more) that Engage Customers and Ignite your Business, JohnWiley and Sons, Hoboken, NJ
    • Handley, A. and Chapman, C. (2011), Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks,Webinars (and more) that Engage Customers and Ignite your Business, JohnWiley and Sons, Hoboken, NJ.
    • (2011) Content Rules: How to Create Killer Blogs
    • Handley, A.1    Chapman, C.2
  • 15
    • 79953676846 scopus 로고    scopus 로고
    • We’re all connected: The power of the social media ecosystem
    • Hanna, R., Rohm, A. and Crittenden, V. (2011), “We’re all connected: the power of the social media ecosystem”, Business Horizons, Vol. 54 No. 3, pp. 265-273.
    • (2011) Business Horizons , vol.54 , Issue.3 , pp. 265-273
    • Hanna, R.1    Rohm, A.2    Crittenden, V.3
  • 16
    • 0042374669 scopus 로고    scopus 로고
    • Redefining market orientation from a relationship perspective: Theoretical consideration and empirical results
    • Helfert, G., Ritter, T. and Walter, A. (2002), “Redefining market orientation from a relationship perspective: theoretical consideration and empirical results”, European Journal of Marketing, Vol. 36 Nos 910, pp. 1119-1139.
    • (2002) European Journal of Marketing , vol.36 , Issue.910 , pp. 1119-1139
    • Helfert, G.1    Ritter, T.2    Walter, A.3
  • 17
    • 67449142662 scopus 로고    scopus 로고
    • Marketing for higher education: A relationship marketing approach
    • Helgesen, Ø. (2008), “Marketing for higher education: a relationship marketing approach”, Journal of Marketing for Higher Education, Vol. 18 No. 1, pp. 50-78.
    • (2008) Journal of Marketing for Higher Education , vol.18 , Issue.1 , pp. 50-78
    • Helgesen, J.1
  • 18
    • 77949562687 scopus 로고    scopus 로고
    • Market orientation in universities: A comparative study of two national higher education systems
    • Hemsley-Brown, J. and Oplatka, I. (2010), “Market orientation in universities: a comparative study of two national higher education systems”, International Journal of Educational Management, Vol. 24 No. 3, pp. 204-220.
    • (2010) International Journal of Educational Management , vol.24 , Issue.3 , pp. 204-220
    • Hemsley-Brown, J.1    Oplatka, I.2
  • 19
    • 67650095672 scopus 로고    scopus 로고
    • Use of audio podcast in K-12 and higher education: A review of research topics and methodologies
    • Hew, K. (2009), “Use of audio podcast in K-12 and higher education: a review of research topics and methodologies”, Educational Technology Research and Development, Vol. 57 No. 3, pp. 333-357.
    • (2009) Educational Technology Research and Development , vol.57 , Issue.3 , pp. 333-357
    • Hew, K.1
  • 20
    • 84914158910 scopus 로고    scopus 로고
    • (accessed June 23, 2011)
    • Houston, C. (2011), “Web log message”, available at: www.surfeasy.com/how-social-mediacan-bring-down-bad-governments/ (accessed June 23, 2011).
    • (2011) Web log message
    • Houston, C.1
  • 21
    • 84893662307 scopus 로고    scopus 로고
    • Twittering in the hands of school leaders
    • Hughes, B. (2010), “Twittering in the hands of school leaders”, The School Administrator, Vol. 67 No. 4, p. 8.
    • (2010) The School Administrator , vol.67 , Issue.4 , pp. 8
    • Hughes, B.1
  • 23
    • 84914135395 scopus 로고    scopus 로고
    • Supporting effective technology integration and implementation
    • in Militello, M. and Friend, J.I, Information Age Publishing, Charlotte, NC
    • McLeod, S. and Richardson, J.W. (2013), “Supporting effective technology integration and implementation”, in Militello, M. and Friend, J.I. (Eds), Principal 2.0: Technology and Educational Leadership, Information Age Publishing, Charlotte, NC.
    • (2013) Principal 2.0: Technology and Educational Leadership
    • McLeod, S.1    Richardson, J.W.2
  • 25
    • 84914135394 scopus 로고    scopus 로고
    • Leaders online: Enhancing stakeholder communication with facebook and twitter
    • in Militello, M. and Friend, J.I, Information Age Publishing, Charlotte, NC
    • Nash, J. and Cox, D.D. (2013), “Leaders online: enhancing stakeholder communication with facebook and twitter”, in Militello, M. and Friend, J.I. (Eds), Principal 2.0: Technology and Educational Leadership, Information Age Publishing, Charlotte, NC.
    • (2013) Principal 2.0: Technology and Educational Leadership
    • Nash, J.1    Cox, D.D.2
  • 26
    • 34249078203 scopus 로고    scopus 로고
    • The incorporation of market orientation in the school culture: An essential aspect of school marketing
    • Oplatka, I. and Hemsley-Brown, J. (2007), “The incorporation of market orientation in the school culture: an essential aspect of school marketing”, International Journal of Educational Management, Vol. 21 No. 4, pp. 292-305.
    • (2007) International Journal of Educational Management , vol.21 , Issue.4 , pp. 292-305
    • Oplatka, I.1    Hemsley-Brown, J.2
  • 27
    • 58549114179 scopus 로고    scopus 로고
    • Market orientation in managing relationships with multiple constituencies of Croatian higher education
    • Pavicˇic´, J., Alfirevic´, N. and Mihanovic´, Z. (2009), “Market orientation in managing relationships with multiple constituencies of Croatian higher education”, Higher Education, Vol. 57 No. 2, pp. 191-207.
    • (2009) Higher Education , vol.57 , Issue.2 , pp. 191-207
    • Pavicˇic´, J.1    Alfirevic´, N.2    Mihanovic´, Z.3
  • 28
    • 77950363984 scopus 로고    scopus 로고
    • What lies behind the concept of CRM? Discussing the essence of CRM through a phenomenological approach
    • Pedron, C. and Saccol, A. (2009), “What lies behind the concept of CRM? Discussing the essence of CRM through a phenomenological approach”, Brazilian Administration Review, Vol. 6 No. 1, pp. 34-49.
    • (2009) Brazilian Administration Review , vol.6 , Issue.1 , pp. 34-49
    • Pedron, C.1    Saccol, A.2
  • 29
    • 38149063454 scopus 로고    scopus 로고
    • If you want to lead, blog
    • Schwartz, J. (2005), “If you want to lead, blog”, Harvard Business Review, Vol. 83 No. 11, p. 30.
    • (2005) Harvard Business Review , vol.83 , Issue.11 , pp. 30
    • Schwartz, J.1
  • 30
    • 48349137461 scopus 로고    scopus 로고
    • Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly, JohnWiley and Sons, Hoboken, NJ
    • Scott, D. (2010), The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly, JohnWiley and Sons, Hoboken, NJ.
    • (2010) The New Rules of Marketing and PR: How to Use Social Media
    • Scott, D.1
  • 31
    • 84897753911 scopus 로고    scopus 로고
    • Connect with Customers, and Create Products that Grow your Business Now, John Wiley and Sons, Hoboken, NJ
    • Scott, D. (2011), Real-Time Marketing and PR: How to Instantly Engage your Market, Connect with Customers, and Create Products that Grow your Business Now, John Wiley and Sons, Hoboken, NJ.
    • (2011) Real-Time Marketing and PR: How to Instantly Engage your Market
    • Scott, D.1
  • 35
    • 84870329170 scopus 로고    scopus 로고
    • Using company blogs to win over decision makers
    • Teich, A. (2008), “Using company blogs to win over decision makers”, Publishing Research Quarterly, Vol. 24 No. 4, pp. 261-266.
    • (2008) Publishing Research Quarterly , vol.24 , Issue.4 , pp. 261-266
    • Teich, A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.