The quasi-moderating role of organizational culture in the relationship between rewards and knowledge shared and gained

Journal of Knowledge Management

Volumn 18, Issue 1, 2014, Pages 19-37

  Durmusoglu, Serdar ^a   Jacobs, Mark ^a   Nayir, Dilek Zamantili ^b   Khilji, Shaista ^c   Wang, Xiaoyun ^d  

^a UNIVERSITY OF DAYTON   (United States)

^b MARMARA UNIVERSITY   (Turkey)

^c GEORGE WASHINGTON UNIVERSITY   (United States)

^d UNIVERSITY OF MANITOBA   (Canada)

Author keywords

Innovation; Knowledge creation; Knowledge gained; Knowledge sharing; Knowledge transfer; Organizational culture; Rewards

Indexed keywords

EID: 84898454866     PISSN: 13673270     EISSN: None     Source Type: Journal    
DOI: 10.1108/JKM-05-2013-0183     Document Type: Article

References (86)

1. Aiken, L., West, S. (1991), Multiple Regression: Testing and Interpreting Interactions, Sage, Thousand Oaks, CA.
2. Al-Alawi, A., Yousif Al-Marzooqi, N., Fraidoon, M. (2007), "Organizational culture and knowledge sharing: critical success factors" in Journal of Knowledge Management, Vol. 11, No. 2, pp. 22-42.
3. Aranda, D., Fernandez, L. (2002), "Determinants of innovation through a knowledge-based theory lens" in Industrial Management and Data Systems, Vol. 102, No. 5, pp. 289-296.
4. Baron, R., Kenny, D. (1986), "The moderator-mediator variable distinction in social psychological research: conceptual, strategic and statistical considerations" in Journal of Personality and Social Psychology, Vol. 51, No. 6, pp. 1173-1182.
5. Bartol, K., Srivastava, A. (2002), "Encouraging knowledge sharing: the role of organizational reward systems" in Journal of Leadership and Organizational Studies, Vol. 9, No. 1, pp. 64-76.
6. Berends, H., van der Bij, H., Debackere, K., Wiggeman, M. (2006), "Knowledge sharing mechanisms in industrial research" in R&D Management, Vol. 36, No. 1, pp. 85-95.
7. Bircham, H. (2003), "The impact of question structure when sharing knowledge" in Electronic Journal of Knowledge Management, Vol. 1, No. 2, pp. 17-24.
8. Blomkvist, K. (2012), "Knowledge management in MNCs: the importance of subsidiary transfer performance" in Journal of Knowledge Management, Vol. 16, No. 6, pp. 904-918.
9. Bock, G., Kim, Y. (2002), "Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing" in Information Resources Management Journal, Vol. 15, No. 2, pp. 14-21.
10. Bock, G., Zamud, R., Kim, Y., Lee, J. (2005), "Behavioral intention formation knowledge sharing: Examining roles of extrinsic motivators, social-psychological forces, and organizational climate" in MIS Quarterly, Vol. 29, No. 1, pp. 87-111.
11. Boh, W.F., Nguyen, T.T., Xu, Y. (2013), "Knowledge transfer across dissimilar cultures" in Journal of Knowledge Management, Vol. 17, No. 1, pp. 29-46.
12. Bollinger, A., Smith, R. (2001), "Managing organizational knowledge as a strategic asset" in Journal of Knowledge Management, Vol. 5, No. 1, pp. 8-18.
13. Bonner, S., Hastie, R., Sprinkle, G., Young, S. (2000), "A review of the effects of financial incentives on performance in laboratory tasks: implications for management accounting" in Journal of Management Accounting Research, Vol. 12, No. 1, pp. 19-64.
14. Boyer, K., Hult, M. (2005), "Extending the supply chain: integrating operations and marketing in the online grocery industry" in Journal of Operations Management, Vol. 23, No. 6, pp. 642-661.
15. Burgess, D. (2005), "What motivates employees to transfer knowledge outside their work unit?" in Journal of Business Communication, Vol. 42, No. 4, pp. 324-348.
16. Bushardt, S., Lambert, J., Duhon, D. (2007), "Selecting a better carrot: organizational learning, formal rewards and culture - a behavioural perspective" in Journal of Organizational Culture, Communications and Conflict, Vol. 11, No. 2, pp. 67-79.
17. Cabrera, A., Collins, W., Salgado, J. (2006), "Determinants of individual engagement in knowledge sharing" in International Journal of Human Resource Management, Vol. 17, No. 2, pp. 245-264.
18. Carlile, P., Rebentisch, E. (2003), "Into the black box: the knowledge transformation cycle" in Management Science, Vol. 49, No. 9, pp. 1180-1195.
19. Chakravarthy, B., Zaheer, A., Zaheer, S. (1999), Knowledge Sharing in Organizations: A Field Study, University of Minnesota, Strategic Management Resource Center, St. Paul, MN.
20. Chan, L., Shaffer, M., Snape, E. (2004), "In search of sustained competitive advantage: the impact of organizational culture, competitive strategy and human resource management practices on firm performance" in International Journal of Human Resource Management, Vol. 15, No. 1, pp. 17-35.
21. Cherns, A. (1976), "The principles of sociotechnical design" in Human Relations, Vol. 29, No. 8, pp. 783-792.
22. Cherns, A. (1987), "Principles of sociotechnical design revisited" in Human Relations, Vol. 40, No. 3, pp. 153-161.
23. Choo, C. (1996), "The knowing organization: how organizations use information to construct meaning, create knowledge and make decisions" in International Journal of Information Management, Vol. 16, No. 5, pp. 329-340.
24. Closs, D., Jacobs, M., Swink, M., Webb, S. (2008), "Toward a theory of competencies for the management of product complexity: six case studies" in Journal of Operations Management, Vol. 26, No. 5, pp. 590-610.
25. Cohen, J., Cohen, P. (1983), Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences, 2nd ed., Lawrence Erlbaum Associates, Hillsdale, NJ.
26. Davenport, T., Prusak, L. (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
27. Denison, D. (1990), Corporate Culture and Organizational Effectiveness, Wiley, New York, NY.
28. DeTienne, K., Dyer, G., Hoopes, C., Harris, S. (2004), "Toward a model of effective knowledge management and directions for future research: culture, leadership, and CKOs" in Journal of Leadership and Organizational Studies, Vol. 10, No. 4, pp. 26-43.
29. Disterer, G. (2003), "Fostering knowledge sharing: why and how" in pp. 219-226, Proceedings of the IADIS International Conference e-Society, Lisbon.
30. Droge, C., Vickery, S., Jacobs, M. (2012), "An empirical study: does supply chain integration mediate the relationship between product/process strategy and service performance?" in International Journal of Production Economics, Vol. 137, No. 2, pp. 250-262.
31. Emery, F., Trist, E. (1971), "Analytical model for sociotechnical system" in Hill, P. (Ed.), Towards a New Philosophy of Management, Gower, London, pp. 230-243.
32. Flynn, B.B., Huo, B., Zhao, X. (2010), "The impact of supply chain integration on performance: a contingency and configuration approach" in Journal of Operations Management, Vol. 28, No. 1, pp. 58-71.
33. Foss, N., Pedersen, T. (2004), "Organizing knowledge processes in the multinational corporation: an introduction" in Journal of International Business Studies, Vol. 35, pp. 340-349.
34. Frey, B. (1997), "On the relationship between extrinsic and intrinsic work motivation" in International Journal of Industrial Organizations, Vol. 15, No. 4, pp. 427-439.
35. Gagne, M. (2009), "A model of knowledge-sharing motivation" in Human Resource Management, Vol. 48, No. 4, pp. 571-589.
36. Gilmour, D. (2003), "How to fix knowledge transfer" in Harvard Business Review, Vol. 81, No. 10, pp. 16-17.
37. Gupta, K., Govindarajan, V. (2000), "Knowledge flows within multinational corporations" in Strategic Management Journal, Vol. 21, pp. 473-494.
38. Hansen, M. (1999), "The search-transfer problem: the role of weak ties in sharing knowledge across organization subunits" in Administrative Science Quarterly, Vol. 44, No. 1, pp. 82-111.
39. Herzberg, F. (1968), "One more time: how do you motivate employees?" in Harvard Business Review, January-February, pp. 53-63.
40. Hill, C., Matusik, S. (1998), "The utilization of contingent work, knowledge creation, and competitive advantage" in Academy of Management Review, Vol. 23, No. 4, pp. 680-697.
41. Hislop, D. (2003), "Linking human resource management and knowledge management via commitment" in Employee Relations, Vol. 25, No. 2, pp. 182-202.
42. Howell, J., Dorfman, P., Kerr, S. (1986), "Moderator variables in leadership research" in Academy of Management Review, Vol. 11, No. 1, pp. 88-102.
43. Huber, G. (1991), "Organizational learning: the contributing processes and the literatures" in Organization Science, Vol. 2, pp. 88-115.
44. Hurley, R.F., Hult, G.T.M. (1998), "Innovation, market orientation, and organizational learning: an integration and empirical examination" in Journal of Marketing, Vol. 62, No. 3, pp. 42-54.
45. Irmer, B., Bordia, P., Abusah, D. (2002), "Evaluation apprehension and perceived benefits of interpersonal and database knowledge sharing", paper presented at The Academy of Management Annual Conference, Denver, CO.
46. Iske, P., Boersma, W. (2005), "Connected brains-question and answer systems for knowledge sharing: concepts, implementation and return on investment" in Journal of Knowledge Management, Vol. 9, No. 1, pp. 126-145.
47. Jacobs, M., Swink, M. (2011), "Product portfolio architectural complexity and operational performance: Incorporating the roles of learning and fixed assets" in Journal of Operations Management, Vol. 29, No. 8, pp. 677-691.
48. Janssen, M., Mendys-Kamphorst, E. (2004), "The price of a price: on the crowding out and in of social norms" in Journal of Economic Behavior and Organization, Vol. 55, pp. 377-395.
49. Kalman, M.E., Monge, P., Fulk, J., Heino, R. (2002), "Motivations to resolve communication dilemmas in database-mediated collaboration" in Communication. Research, Vol. 29, pp. 125-154.
50. Karlsen, T., Gottschalk, P. (2004), "Factors affecting knowledge transfer in IT projects" in Engineering Management Journal, Vol. 16, No. 1, pp. 3-10.
51. Kelloway, E., Barling, J. (2000), "Knowledge work as organizational behavior" in International Journal of Management Reviews, Vol. 2, No. 3, pp. 287-304.
52. Kogut, B., Zander, U. (1992), "Knowledge of the firm, combinative capabilities, and the replication of technology" in Organization Science, Vol. 3, pp. 383-397.
53. Kogut, B., Zander, U. (1996), "What firms do? Coordination, identity, and learning" in Organization Science, Vol. 7, No. 5, pp. 502-518.
54. Kuvas, B., Buch, R., Dysvik, A. (2012), "Perceived training intensity and knowledge sharing: sharing for intrinsic and pro-social reasons" in Human Resource Management, Vol. 51, No. 2, pp. 167-188.
55. Lai, M., Lee, G. (2007), "Relationships of organizational culture toward knowledge activities" in Business Process Management Journal, Vol. 13, No. 2, pp. 306-322.
56. Lawson, B., Petersen, K., Cousins, P., Handfield, R. (2009), "Knowledge sharing in interorganizational product development teams: the effect of formal and informal socialization mechanisms" in Journal of Product Innovation Management, Vol. 26, No. 2, pp. 156-172.
57. Linderman, K., Schroeder, R., Zaheer, S., Liedtke, C., Choo, A. (2004), "Integrating quality management practices with knowledge creation processes" in Journal of Operations Management, Vol. 22, No. 6, pp. 589-607.
58. Lee, C., Yang, J. (2000), "Knowledge value chain" in The Journal of Management Development, Vol. 19, No. 9, pp. 783-794.
59. Liebowitz, J., Megbolugbe, I. (2003), "A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives" in International Journal of Project Management, Vol. 21, pp. 189-198.
60. Levin, D., Cross, R. (2004), "The strength of weak ties you can trust: the mediating role of trust in effective knowledge transfer" in Management Science, Vol. 50, No. 11, pp. 1477-1490.
61. McEvily, S., Chakravarthy, B. (2002), "The persistence of knowledge-based advantage: an empirical test for product performance and technological knowledge" in Strategic Management Journal, Vol. 23, pp. 285-305.
62. Magnier-Watanabe, R., Senoo, D. (2008), "Organizational characteristics as prescriptive factors of knowledge management initiatives" in Journal of Knowledge Management, Vol. 12, No. 1, pp. 21-36.
63. Minbaeva, D. (2007), "Knowledge transfer in multinational corporations" in Management International Review, Vol. 47, No. 4, pp. 567-593.
64. Ndlela, L., du Toit, A. (2001), "Establishing a knowledge management programme for competitive advantage in an enterprise" in International Journal of Information Management, Vol. 21, pp. 151-165.
65. Nielsen, B., Michailova, S. (2005), "Designing knowledge management systems in multinational corporations: a managerial framework", paper presented at The Academy of Management Conference, Honolulu, Hawaii.
66. O'Dell, C., Grayson, C. (1998), "If only we knew what we know: identification and transfer of internal best practices" in California Management Review, Vol. 40, No. 3, pp. 154-174.
67. O'Reilly, C., Chatman, J. (1996), "Culture as social control: corporations, cults, and commitment" Shaw, B. and Cummings, L. (Eds.), Research in Organizational Behavior, JAI Press, Greenwich, CT.
68. Park, H., Ribiere, V., Schulte, W. (2004), "Critical attributes of organizational culture that promote knowledge management implementation success" in Journal of Knowledge Management, Vol. 8, No. 3, pp. 106-117.
69. Podsakoff, P., MacKenzie, S., Lee, J., Podsakoff, N. (2003), "Common method biases in behavioural research: a critical review of the literature and recommended remedies" in Journal of Applied Psychology, Vol. 88, No. 59, pp. 879-903.
70. Powell, W., Koput, K., Smith-Doerr, L. (1996), "Interorganizational collaboration and the locus of innovation: networks of learning in biotechnology" in Administrative Science Quarterly, Vol. 41, No. 1, pp. 116-145.
71. Ruggles, R. (1998), "The state of the notion: knowledge management in practice" in California Management Review, Vol. 40, pp. 80-89.
72. Sanchez, P. (2004), "Defining corporate culture" in Communication World, Vol. 21, No. 6, pp. 18-21.
73. Sbarcea, K. (2001), "The mystery of knowledge management" in New Zealand Management, Vol. 48, No. 19, pp. 33-36.
74. Schein, E. (1992), Organizational Culture and Leadership, 2nd ed., Jossey-Bass, San Francisco, CA.
75. Schilling, M.A., Vidal, P., Ployhart, R.E., Marangoni, A. (2003), "Learning by doing something else: variation, relatedness, and the learning curve" in Management Science, Vol. 49, No. 1, pp. 39-56.
76. Sharma, S., Durand, R., Gur-Arie, O. (1981), "Identification and analysis of moderator variables" in Journal of Marketing Research, Vol. 18, No. 3, pp. 291-300.
77. Storck, J., Hill, P. (2000), "Knowledge diffusion through 'strategic communities'" in Sloan Management Review, Vol. 41, No. 2, pp. 63-74.
78. Taylor, E. (2006), "The effect of incentives on knowledge sharing in computer mediated communication: an experimental investigation" in Journal of Information Systems, Vol. 20, No. 1, pp. 103-116.
79. Tsai, W. (2001), "Knowledge transfer in intraorganizational networks: effects of network position and absorptive capacity on business unit innovation and performance" in Academy of Management Journal, Vol. 44, No. 5, pp. 996-1004.
80. Ussahawanitchaki, P. (1998), "Roles of organizational culture and environmental characteristics in earnings quality of Thai SME's" in International Journal of Business Research, Vol. 8, No. 4, pp. 70-80.
81. van den Hooff, B., de Ridder, J.A. (2004), "Knowledge sharing in context: the influence of organizational commitment, communication climate, and CMC use on knowledge sharing" in Journal of Knowledge Management, Vol. 8, No. 6, pp. 117-130.
82. Vroom, V. (1964), Work and Motivation, John Wiley, New York, NY.
83. Wei, L., Liu, J., Zhang, Y., Chiu, R. (2008), "The role of corporate culture in the process of strategic human resource management: evidence from Chinese enterprises" in Human Resource Management, Vol. 47, No. 4, pp. 777-794.
84. Wenger, E., Snyder, W. (2000), "Communities of practice: the organizational frontier" in Harvard Business Review, January/February, pp. 139-145.
85. Wilkins, L., Dyer, W. (1998), "Toward culturally sensitive theories of culture change" in Academy of Management Review, Vol. 13, No. 4, pp. 522-533.
86. Youndt, M., Snell, S. (2004), "Human resource configurations, intellectual capital and organizational performance" in Journal of Managerial Issues, Vol. 16, No. 3, pp. 337-360.