메뉴 건너뛰기




Volumn 105, Issue 4, 2013, Pages 1026-1033

Learning intercultural communication skills with virtual humans: Feedback and fidelity

Author keywords

Feedback; Intelligent tutoring systems; Intercultural communication; Sense of presence; Virtual humans

Indexed keywords


EID: 84887506546     PISSN: 00220663     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0031506     Document Type: Article
Times cited : (38)

References (55)
  • 2
    • 0003574346 scopus 로고    scopus 로고
    • A taxonomy for learning, teaching, and assessing: A revision of bloom's taxonomy of educational outcomes
    • New York, NY: Longman.
    • Anderson, L. W., & Krathwohl, D. R. (Eds.). (2001). A taxonomy for learning, teaching, and assessing: A revision of bloom's taxonomy of educational outcomes. New York, NY: Longman.
    • (2001)
    • Anderson, L.W.1    Krathwohl, D.R.2
  • 4
    • 0004037146 scopus 로고    scopus 로고
    • Polling and the public: What every citizen should know
    • (7th ed.). Washington, DC: CQ Press.
    • Asher, H. (2007). Polling and the public: What every citizen should know (7th ed.). Washington, DC: CQ Press.
    • (2007)
    • Asher, H.1
  • 5
    • 38349027101 scopus 로고    scopus 로고
    • FearNot! An emergent narrative approach to virtual dramas for antibullying education
    • In M. Cavazza & S. Donikian (Eds.), Lecture Notes in Computer Science, Berlin, Germany: Springer. doi:10.1007/978-3-540-77039-8_19
    • Aylett, R., Vala, M., Sequeira, P., & Paiva, A. (2007). FearNot! An emergent narrative approach to virtual dramas for antibullying education. In M. Cavazza & S. Donikian (Eds.), Virtual storytelling: Using virtual reality technologies for storytelling (Lecture Notes in Computer Science Vol. 4871, pp. 202-205). Berlin, Germany: Springer. doi:10.1007/978-3-540-77039-8_19
    • (2007) Virtual storytelling: Using virtual reality technologies for storytelling , vol.4871 , pp. 202-205
    • Aylett, R.1    Vala, M.2    Sequeira, P.3    Paiva, A.4
  • 6
    • 79952817384 scopus 로고    scopus 로고
    • The design of motivational agents and avatars
    • doi:10.1007/s11423-011-9196-3
    • Baylor, A. (2011). The design of motivational agents and avatars. Educational Technology Research and Development, 59, 291-300. doi:10.1007/s11423-011-9196-3
    • (2011) Educational Technology Research and Development , vol.59 , pp. 291-300
    • Baylor, A.1
  • 7
    • 0002258709 scopus 로고
    • Toward ethnorelativism: A developmental model of intercultural sensitivity
    • In R. M. Paige (Ed.), 2nd ed., Yarmouth, ME: Intercultural Press.
    • Bennett, M. J. (1993). Toward ethnorelativism: A developmental model of intercultural sensitivity. In R. M. Paige (Ed.), Education for the intercultural experience (2nd ed., pp. 21-71). Yarmouth, ME: Intercultural Press.
    • (1993) Education for the intercultural experience , pp. 21-71
    • Bennett, M.J.1
  • 8
    • 84949567544 scopus 로고    scopus 로고
    • Message production processes
    • In C. R. Berger, M. E. Roloff, & D. R. Roskos-Ewoldsen (Eds.), 2nd ed., Thousand Oaks, CA: Sage.
    • Berger, C. R. (2009). Message production processes. In C. R. Berger, M. E. Roloff, & D. R. Roskos-Ewoldsen (Eds.), The handbook of communication science (2nd ed., pp. 111-128). Thousand Oaks, CA: Sage.
    • (2009) The handbook of communication science , pp. 111-128
    • Berger, C.R.1
  • 9
    • 0000251648 scopus 로고
    • Memory and metamemory considerations in the training of human beings
    • In J. Metcalfe & A. Shimamura (Eds.), Cambridge, MA: MIT Press.
    • Bjork, R. A. (1994). Memory and metamemory considerations in the training of human beings. In J. Metcalfe & A. Shimamura (Eds.), Metacognition: Knowing about knowing (pp. 185-205). Cambridge, MA: MIT Press.
    • (1994) Metacognition: Knowing about knowing , pp. 185-205
    • Bjork, R.A.1
  • 10
    • 0003517572 scopus 로고    scopus 로고
    • Embodied conversational agents
    • Cambridge, MA: MIT Press.
    • Cassell, J., Sullivan, J., Prevost, S., & Churchill, E. (Eds.). (2000). Embodied conversational agents. Cambridge, MA: MIT Press.
    • (2000)
    • Cassell, J.1    Sullivan, J.2    Prevost, S.3    Churchill, E.4
  • 11
    • 85085411743 scopus 로고
    • Cognitive apprenticeship:Teaching the craft of reading, writing, and mathematics
    • In L. B. Resnick (Ed.), Mahwah, NJ:Erlbaum.
    • Collins, A., Brown, J. S., & Newman, D. (1989). Cognitive apprenticeship:Teaching the craft of reading, writing, and mathematics. In L. B. Resnick (Ed.), Knowing, learning, and instruction (pp. 453-494). Mahwah, NJ:Erlbaum.
    • (1989) Knowing, learning, and instruction , pp. 453-494
    • Collins, A.1    Brown, J.S.2    Newman, D.3
  • 12
    • 84867505861 scopus 로고    scopus 로고
    • Cultural awareness and negotiation skill training: Evaluation of a prototype semiimmersive system
    • Retrieved from the Defense Technical Information Center website at
    • Durlach, P. J., Wansbury, T. G., & Wilkinson, J. (2008). Cultural awareness and negotiation skill training: Evaluation of a prototype semiimmersive system. Retrieved from the Defense Technical Information Center website at http://www.dtic.mil/dtic/
    • (2008)
    • Durlach, P.J.1    Wansbury, T.G.2    Wilkinson, J.3
  • 13
    • 0003456188 scopus 로고
    • Getting to yes: Negotiating agreement without giving in
    • New York, NY: Penguin Books.
    • Fisher, R., Ury, W., & Patton, B. (1991). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.
    • (1991)
    • Fisher, R.1    Ury, W.2    Patton, B.3
  • 14
    • 77958141856 scopus 로고    scopus 로고
    • Self-regulated learning in learning environments with pedagogical agents that interact in natural language
    • doi:10.1080/00461520.2010.515933
    • Graesser, A., & McNamara, D. (2010). Self-regulated learning in learning environments with pedagogical agents that interact in natural language. Educational Psychologist, 45, 234-244. doi:10.1080/00461520.2010.515933
    • (2010) Educational Psychologist , vol.45 , pp. 234-244
    • Graesser, A.1    McNamara, D.2
  • 15
    • 17044393001 scopus 로고    scopus 로고
    • Lessons from emotion psychology for the design of lifelike characters
    • doi:10.1080/08839510590910156
    • Gratch, J., & Marsella, S. (2005). Lessons from emotion psychology for the design of lifelike characters. Applied Artificial Intelligence, 19, 215-233. doi:10.1080/08839510590910156
    • (2005) Applied Artificial Intelligence , vol.19 , pp. 215-233
    • Gratch, J.1    Marsella, S.2
  • 16
    • 37249011932 scopus 로고    scopus 로고
    • Creating rapport with virtual agents
    • In C. Pelachaud, J. Martin, E. Andre, G. Chollet, K. Karpouzis, & D. Pele (Eds.), Berlin, Germany: Springer-Verlag.
    • Gratch, J., Wang, N., Gerten, J., Fast, E., & Duffy, R. (2007). Creating rapport with virtual agents. In C. Pelachaud, J. Martin, E. Andre, G. Chollet, K. Karpouzis, & D. Pele (Eds.), Proceedings of the 7th International Conference on Intelligent Virtual Agents (pp. 125-138). Berlin, Germany: Springer-Verlag.
    • (2007) Proceedings of the 7th International Conference on Intelligent Virtual Agents , pp. 125-138
    • Gratch, J.1    Wang, N.2    Gerten, J.3    Fast, E.4    Duffy, R.5
  • 17
    • 24644496560 scopus 로고    scopus 로고
    • Models of adult communication skill acquisition:practice and the course of performance improvement
    • In J. O. Greene & B. R. Burleson (Eds.), New York, NY: Routledge.
    • Greene, J. O. (2003). Models of adult communication skill acquisition:practice and the course of performance improvement. In J. O. Greene & B. R. Burleson (Eds.), Handbook of communication and social interaction skills (pp. 51-91). New York, NY: Routledge.
    • (2003) Handbook of communication and social interaction skills , pp. 51-91
    • Greene, J.O.1
  • 18
    • 70350696754 scopus 로고    scopus 로고
    • A look at the roles of look & roles in embodied pedagogical agents: A user preference perspective
    • Haake, M., & Gulz, A. (2009). A look at the roles of look & roles in embodied pedagogical agents: A user preference perspective. International Journal of Artificial Intelligence in Education, 19, 39-71.
    • (2009) International Journal of Artificial Intelligence in Education , vol.19 , pp. 39-71
    • Haake, M.1    Gulz, A.2
  • 20
    • 0038043888 scopus 로고    scopus 로고
    • Lessons learned in modeling schizophrenic and depressed responsive virtual humans for training
    • In L. Johnson & E. Andre (Eds.), Miami, FL: ACM Press.
    • Hubal, R. C., Frank, G. A., & Guinn, C. I. (2003). Lessons learned in modeling schizophrenic and depressed responsive virtual humans for training. In L. Johnson & E. Andre (Eds.), Proceedings of the 8th International Conference on Intelligent User Interfaces (pp. 85-92). Miami, FL: ACM Press.
    • (2003) Proceedings of the 8th International Conference on Intelligent User Interfaces , pp. 85-92
    • Hubal, R.C.1    Frank, G.A.2    Guinn, C.I.3
  • 23
    • 84887552040 scopus 로고
    • Role playing for educational use
    • doi:10.1080/03634526409377396
    • Kane, P. E. (1964). Role playing for educational use. Speech Teacher, 13, 320-323. doi:10.1080/03634526409377396
    • (1964) Speech Teacher , vol.13 , pp. 320-323
    • Kane, P.E.1
  • 25
    • 33846132244 scopus 로고    scopus 로고
    • A social-cognitive framework for pedagogical agents as learning companions
    • doi:10.1007/s11423-006-0637-3
    • Kim, Y., & Baylor, A. (2006). A social-cognitive framework for pedagogical agents as learning companions. Educational Technology Research and Development, 54, 569-596. doi:10.1007/s11423-006-0637-3
    • (2006) Educational Technology Research and Development , vol.54 , pp. 569-596
    • Kim, Y.1    Baylor, A.2
  • 26
    • 84887515281 scopus 로고    scopus 로고
    • Feedback interventions: Toward the understanding of a double-edged sword
    • In T. F. Oltmanns & R. E. Emery (Eds.), Upper Saddle River, NJ: Pearson Education.
    • Kluger, A. N., & DeNisi, A. (2004). Feedback interventions: Toward the understanding of a double-edged sword. In T. F. Oltmanns & R. E. Emery (Eds.), Current directions in abnormal psychology (pp. 76-82). Upper Saddle River, NJ: Pearson Education.
    • (2004) Current directions in abnormal psychology , pp. 76-82
    • Kluger, A.N.1    DeNisi, A.2
  • 27
    • 84952036040 scopus 로고    scopus 로고
    • Handbook of intercultural training
    • Thousand Oaks, CA: Sage.
    • Landis, D., Bennett, J. M., & Bennett, M. J. (2004). Handbook of intercultural training. Thousand Oaks, CA: Sage.
    • (2004)
    • Landis, D.1    Bennett, J.M.2    Bennett, M.J.3
  • 29
    • 84856974630 scopus 로고    scopus 로고
    • Coaching intercultural communication in a serious game
    • In S. Chen, A. Mitrovic, & R. Mizoguchi (Eds.), Tapei, Taiwan: Asia-Pacific Society for Computers in Education.
    • Lane, H. C., Hays, M. J., Auerbach, D., Core, M., Gomboc, D., Forbell, E., & Rosenberg, M. (2008). Coaching intercultural communication in a serious game. In S. Chen, A. Mitrovic, & R. Mizoguchi (Eds.), 18th International Conference on Computers in Education (pp. 35-42). Tapei, Taiwan: Asia-Pacific Society for Computers in Education.
    • (2008) 18th International Conference on Computers in Education , pp. 35-42
    • Lane, H.C.1    Hays, M.J.2    Auerbach, D.3    Core, M.4    Gomboc, D.5    Forbell, E.6    Rosenberg, M.7
  • 30
    • 84887551178 scopus 로고    scopus 로고
    • Refining situational judgment test methods
    • November, Paper presented at the Proceedings of the 25th Army Science Conference, Orlando, FL.
    • Legree, P. J., & Psotka, J. (2006, November). Refining situational judgment test methods. Paper presented at the Proceedings of the 25th Army Science Conference, Orlando, FL.
    • (2006)
    • Legree, P.J.1    Psotka, J.2
  • 34
    • 84952013208 scopus 로고    scopus 로고
    • Evaluation studies of cross-cultural training programs: A review of the literature from 1998 to 2000
    • In D. Landis, J. M. Bennett, & M. J. Bennett (Eds.), Thousand Oaks, CA: Sage.
    • Mendenhall, M. E., Stahl, G. K., Ehnert, I., Oddou, G., Osland, J. S., & Kuhlmann, T. M. (2006). Evaluation studies of cross-cultural training programs: A review of the literature from 1998 to 2000. In D. Landis, J. M. Bennett, & M. J. Bennett (Eds.), Handbook of intercultural training (pp. 129-144). Thousand Oaks, CA: Sage.
    • (2006) Handbook of intercultural training , pp. 129-144
    • Mendenhall, M.E.1    Stahl, G.K.2    Ehnert, I.3    Oddou, G.4    Osland, J.S.5    Kuhlmann, T.M.6
  • 35
    • 1642401899 scopus 로고    scopus 로고
    • Personalized messages that promote science learning in virtual environments
    • doi:10.1037/0022-0663.96.1.165
    • Moreno, R., & Mayer, R. E. (2004). Personalized messages that promote science learning in virtual environments. Journal of Educational Psychology, 96, 165-173. doi:10.1037/0022-0663.96.1.165
    • (2004) Journal of Educational Psychology , vol.96 , pp. 165-173
    • Moreno, R.1    Mayer, R.E.2
  • 36
    • 34250741824 scopus 로고    scopus 로고
    • Understanding Arabs: A guide for modern times
    • Boston, MA: Intercultural Press.
    • Nydell, M. K. (2006). Understanding Arabs: A guide for modern times. Boston, MA: Intercultural Press.
    • (2006)
    • Nydell, M.K.1
  • 37
    • 79959293474 scopus 로고    scopus 로고
    • Persistent effects of social instructional dialog in a virtual learning environment
    • In G. Biswas, S. Bull, J. Kay, & A. Mitrovic (Eds.), Auckland, New Zealand (Proceedings Series: Lecture Notes in Computer Science, Berlin, Germany: Springer-Verlag.
    • Ogan, A., Aleven, V., Jones, C., & Kim, J. (2011). Persistent effects of social instructional dialog in a virtual learning environment. In G. Biswas, S. Bull, J. Kay, & A. Mitrovic (Eds.), Proceedings of the 15th International Conference on Artificial Intelligence in Education, Auckland, New Zealand (Proceedings Series: Lecture Notes in Computer Science Vol. 6738, pp. 238-246). Berlin, Germany: Springer-Verlag.
    • (2011) Proceedings of the 15th International Conference on Artificial Intelligence in Education , vol.6738 , pp. 238-246
    • Ogan, A.1    Aleven, V.2    Jones, C.3    Kim, J.4
  • 39
    • 84883437858 scopus 로고    scopus 로고
    • Virtual environments for culture and intercultural competence
    • In E. G. Blanchard & D. Allard (Eds.), Hershey, PA: IGI Global. doi:10.4018/ 978-1-61520-883-8.ch023
    • Ogan, A., & Lane, H. C. (2010). Virtual environments for culture and intercultural competence. In E. G. Blanchard & D. Allard (Eds.), Handbook of research on culturally aware information technology: Perspectives and models (pp. 501-519). Hershey, PA: IGI Global. doi:10.4018/ 978-1-61520-883-8.ch023
    • (2010) Handbook of research on culturally aware information technology: Perspectives and models , pp. 501-519
    • Ogan, A.1    Lane, H.C.2
  • 40
    • 84951999145 scopus 로고    scopus 로고
    • Instrumentation in intercultural training
    • In D. Landis, J. M. Bennett, & M. J. Bennett (Eds.), Thousand Oaks, CA: Sage.
    • Paige, R. M. (2006). Instrumentation in intercultural training. In D. Landis, J. M. Bennett, & M. J. Bennett (Eds.), Handbook of intercultural training (pp. 85-128). Thousand Oaks, CA: Sage.
    • (2006) Handbook of intercultural training , pp. 85-128
    • Paige, R.M.1
  • 41
    • 79958148734 scopus 로고    scopus 로고
    • Is the media equation a flash in the pan? The durability and longevity of social responses to computers
    • In D. Tan, G. Fitzpatrick, C. Gutwin, B. Begole, & W. A. Kellogg (Eds.), Vancouver, British Columbia, Canada:ACM.
    • Pfeifer, L. M., & Bickmore, T. (2011). Is the media equation a flash in the pan? The durability and longevity of social responses to computers. In D. Tan, G. Fitzpatrick, C. Gutwin, B. Begole, & W. A. Kellogg (Eds.), Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 777-780). Vancouver, British Columbia, Canada:ACM.
    • (2011) Proceedings of the SIGCHI Conference on Human Factors in Computing Systems , pp. 777-780
    • Pfeifer, L.M.1    Bickmore, T.2
  • 42
    • 0004098462 scopus 로고    scopus 로고
    • The media equation: How people treat computers, television, and new media like real people and places
    • New York, NY: Cambridge University Press.
    • Reeves, B., & Nass, C. (1996). The media equation: How people treat computers, television, and new media like real people and places. New York, NY: Cambridge University Press.
    • (1996)
    • Reeves, B.1    Nass, C.2
  • 44
    • 71949096542 scopus 로고    scopus 로고
    • Virtual learning intervention to reduce bullying victimization in primary school: A controlled trial
    • doi:10.1111/j.1469-7610.2009.02137.x
    • Sapouna, M., Wolke, D., Vannini, N., Watson, S., Woods, S., Schneider, W.,.. Aylett, R. (2010). Virtual learning intervention to reduce bullying victimization in primary school: A controlled trial. Journal of Child Psychology and Psychiatry, 51, 104-112. doi:10.1111/j.1469-7610.2009.02137.x
    • (2010) Journal of Child Psychology and Psychiatry , vol.51 , pp. 104-112
    • Sapouna, M.1    Wolke, D.2    Vannini, N.3    Watson, S.4    Woods, S.5    Schneider, W.6    Aylett, R.7
  • 45
    • 57849104171 scopus 로고    scopus 로고
    • The new science of learning
    • In R. K. Sawyer (Ed.), Cambridge, MA: Cambridge University Press.
    • Sawyer, R. K. (2006). The new science of learning. In R. K. Sawyer (Ed.), The Cambridge handbook of the learning sciences (pp. 1-16). Cambridge, MA: Cambridge University Press.
    • (2006) The Cambridge handbook of the learning sciences , pp. 1-16
    • Sawyer, R.K.1
  • 46
    • 31044434602 scopus 로고    scopus 로고
    • Methods of social skills training and development
    • In J. O. Greene & B. R. Burleson (Eds.), New York, NY: Routledge.
    • Segrin, C., & Givertz, M. (2003). Methods of social skills training and development. In J. O. Greene & B. R. Burleson (Eds.), Handbook of communication and social interaction skills (pp. 135-176). New York, NY: Routledge.
    • (2003) Handbook of communication and social interaction skills , pp. 135-176
    • Segrin, C.1    Givertz, M.2
  • 47
    • 40049092173 scopus 로고    scopus 로고
    • Focus on formative feedback
    • doi:10.3102/0034654307313795
    • Shute, V. J. (2008). Focus on formative feedback. Review of Educational Research, 78, 153-189. doi:10.3102/0034654307313795
    • (2008) Review of Educational Research , vol.78 , pp. 153-189
    • Shute, V.J.1
  • 48
    • 2542641620 scopus 로고    scopus 로고
    • Interpersonal skills
    • In M. L. Knapp & J. A. Daly (Eds.), Thousand Oaks, CA: Sage.
    • Spitzberg, B. H., & Cupach, W. R. (2002). Interpersonal skills. In M. L. Knapp & J. A. Daly (Eds.), Handbook of interpersonal communication (pp. 564-611). Thousand Oaks, CA: Sage.
    • (2002) Handbook of interpersonal communication , pp. 564-611
    • Spitzberg, B.H.1    Cupach, W.R.2
  • 49
    • 75749158603 scopus 로고    scopus 로고
    • Special operations language training software measurement of effectiveness study:Tactical Iraqi study final report
    • (Technical Report No. 2007010602). Raleigh, NC: SWA Consulting.
    • Surface, E. A., Dierdorff, E. C., & Watson, A. M. (2007). Special operations language training software measurement of effectiveness study:Tactical Iraqi study final report (Technical Report No. 2007010602). Raleigh, NC: SWA Consulting.
    • (2007)
    • Surface, E.A.1    Dierdorff, E.C.2    Watson, A.M.3
  • 50
    • 84880415591 scopus 로고    scopus 로고
    • Playing with virtual peers: Bootstrapping contingent discourse in children with autism
    • P. A. Kirschner, J. van Merriënboer, & T. de Jong (Eds.), Utrecht, the Netherlands: International Society of the Learning Sciences.
    • Tartaro, A., & Cassell, J. (2008). Playing with virtual peers: Bootstrapping contingent discourse in children with autism. In P. A. Kirschner, J. van Merriënboer, & T. de Jong (Eds.), Proceedings of the Eighth International Conference for the Learning Sciences (Vol. 2, pp. 382-389). Utrecht, the Netherlands: International Society of the Learning Sciences.
    • (2008) Proceedings of the Eighth International Conference for the Learning Sciences , vol.2 , pp. 382-389
    • Tartaro, A.1    Cassell, J.2
  • 51
    • 0008393750 scopus 로고
    • Toward a theory of impasse-driven learning
    • In H. Mandl & A. Lesgold (Eds.), New York, NY: Springer. doi:10.1007/978-1-4684-6350-7_2
    • VanLehn, K. (1988). Toward a theory of impasse-driven learning. In H. Mandl & A. Lesgold (Eds.), Learning issues for intelligent tutoring systems (pp. 19-41). New York, NY: Springer. doi:10.1007/978-1-4684-6350-7_2
    • (1988) Learning issues for intelligent tutoring systems , pp. 19-41
    • VanLehn, K.1
  • 52
    • 84987491052 scopus 로고
    • Explication and test of a model of communicative competence
    • doi:10.1111/j.1468-2958.1977.tb00518.x
    • Wiemann, J. M. (1977). Explication and test of a model of communicative competence. Human Communication Research, 3, 195-213. doi:10.1111/j.1468-2958.1977.tb00518.x
    • (1977) Human Communication Research , vol.3 , pp. 195-213
    • Wiemann, J.M.1
  • 54
    • 24644517425 scopus 로고    scopus 로고
    • Message reception skills in social communication
    • In J. O. Greene & B. R. Burleson (Eds.), Mahwah, NJ: Erlbaum.
    • Wyer, R. S., & Adaval, R. (2003). Message reception skills in social communication. In J. O. Greene & B. R. Burleson (Eds.), Handbook of communication and social interaction skills (pp. 291-355). Mahwah, NJ: Erlbaum.
    • (2003) Handbook of communication and social interaction skills , pp. 291-355
    • Wyer, R.S.1    Adaval, R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.