Factors affecting the relationship between total quality management and organizational performance

International Journal of Quality and Reliability Management

Volumn 20, Issue 2, 2003, Pages 189-209

  Montes, Fco Javier Lloréns ^a   Jover, Antonio Verdú ^a   Fernández, Luis Miguel Molina ^a  

^a UNIVERSITY OF GRANADA   (Spain)

Author keywords

Behaviour; Contingency planning; Learning; Performance; Psychology; Total quality management

Indexed keywords

EID: 84887297677     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710310456617     Document Type: Article

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