Explaining stakeholder evaluations of HRM capabilities in MNC subsidiaries

Journal of International Business Studies

Volumn 44, Issue 8, 2013, Pages 813-832

  Mäkelä, Kristiina ^a   Björkman, Ingmar ^a   Ehrnrooth, Mats ^b   Smale, Adam ^c   Sumelius, Jennie ^b  

^a HELSINKI SCHOOL OF ECONOMICS   (Finland)

^b HANKEN SCHOOL OF ECONOMICS   (Finland)

^c UNIVERSITY OF VAASA   (Finland)

Author keywords

capabilities and capability development; human resource management (HRM); multilevel analysis; multinational corporations (MNCs)

Indexed keywords

EID: 84886894836     PISSN: 00472506     EISSN: 14786990     Source Type: Journal    
DOI: 10.1057/jibs.2013.27     Document Type: Article

References (93)

1. Ambos, T., Andersson, U., & Birkinshaw, J. 2010. What are the consequences of initiative-taking in multinational subsidiaries? Journal of International Business Studies, 41(7): 1099-1118.
2. Andersson, U., Forsgren, M., & Holm, U. 2001. Subsidiary embeddedness and competence development in MNCs: A multi-level analysis. Organization Science, 22(6): 1013-1034. (Pubitemid 33609111)
3. Ashforth, B. E., & Mael, F. 1989. Social identity theory and the organization. Academy of Management Review, 14(1): 20-39.
4. Bartlett, C. A., & Ghoshal, S. 1989. Managing across borders: The transnational solution. Boston, MA: Harvard Business School Press.
5. Bhanji, Z., & Oxley, J. E. 2013. Overcoming the dual liability of foreignness and privateness in international corporate citizenship partnerships. Journal of International Business Studies, 44 (4): 290-311.
6. Biddle, B. J. 1979. Role theory: Expectations, identities, and behaviors. New York: Academic Press.
7. Birkinshaw, J., & Hood, N. 1998. Multinational subsidiary evolution: Capability and charter change in foreign-owned subsidiary companies. Academy of Management Review, 23(4): 773-795.
8. Birkinshaw, J., Bouquet, C., & Ambos, T. 2007. Managing executive attention in the global company. MIT Sloan Management Review, 48(4): 39-45.
9. Black, J. S., & Gregersen, H. B. 1992. Serving two masters: Managing the dual allegiance of expatriate employees. Sloan Management Review, 33(4): 61-71.
10. Bouquet, C., & Birkinshaw, J. 2008. Weight versus voice: How foreign subsidiaries gain attention from corporate headquarters. Academy of Management Journal, 51(3): 577-601.
11. Carley, K. 1991. A theory of group stability. American Sociological Review, 56(3): 331-354.
12. Collis, D. J. 1994. Research note: How valuable are organizational capabilities? Strategic Management Journal, 15(Winter Special Issue): 143-152.
13. Combs, J., Liu, Y., Hall, A., & Ketchen, D. 2006. How much do high-performance work practices matter? A meta-analysis of their effects on organizational performance. Personnel Psychology, 59(3): 501-528. (Pubitemid 44238790)
14. Daft, R., & Lengel, R. 1984. Information richness: A new approach to manager information processing and organization design. In B. Staw, & L. L. Cummings (Eds), Research in organizational behavior. Vol. 6, 191-233.Greenwich, CT: JAI Press.
15. Daft, R. L., & Lengel, R. H. 1986. Organizational information requirements, media richness and structural design. Management Science, 32(5): 554-571.
16. Denrell, J., Arvidsson, N., & Zander, U. 2004. Managing knowledge in the dark: An empirical examination of the reliability of competency evaluations. Management Science, 50(11): 1491-1503.
17. De Winne, S., Delmotte, J., Gilbert, C., & Sels, L. 2013. Comparing and explaining HR department effectiveness assessments: Evidence from line managers and trade union representatives. International Journal of Human Resource Management, 24(8): 1708-1735.
18. Dosi, G., Nelson, R., & Winter, S. 2000. Introduction: The nature and dynamics of organizational capabilities. In G. R. Dosi, R. R. Nelson, & S. G. Winter (Eds), The nature and dynamics of organizational capabilities, 1-24.Oxford: Oxford University Press.
19. Doz, Y. L., Santos, J., & Williamson, P. 2001. From global to metanational. Boston, MA: Harvard Business School Press.
20. Eisenhardt, K. 1989. Agency theory: An assessment and review. Academy of Management Review, 14(1): 57-74.
21. Eisenhardt, K. M., & Martin, J. A. 2000. Dynamic capabilities: What are they? Strategic Management Journal, 21(10-11): 1105-1121.
22. Evans, P., Pucik, V., & Björkman, I. 2011. The global challenge: International human resource management, 2nd edn. New York: McGraw-Hill.
23. Fowler, F. 1988. Survey research methods. Newbury Park, CA: Sage.
24. Gavetti, G. 2005. Cognition and hierarchy: Rethinking the microfoundations of capabilities' development. Organization Science, 16(6): 599-617. (Pubitemid 41817696)
25. Gavetti, G., & Levinthal, D. 2000. Looking forward and looking backward: Cognitive and experiential search. Administrative Science Quarterly, 45(1): 113-137.
26. Gibson, C. B., & Birkinshaw, J. 2004. The antecedents, consequences, and mediating role of organizational ambidexterity. Academy of Management Journal, 47(2): 209-226. (Pubitemid 38845937)
27. Gupta, A. K., Smith, K. G., & Shalley, C. E. 2006. The interplay between exploration and exploitation. Academy of Management Journal, 49(4): 693-706. (Pubitemid 44453114)
28. Guthrie, J. 2001. High-involvement work practices, turnover, and productivity: Evidence from New Zealand. Academy of Management Journal, 44(1): 180-190.
29. Guthrie, J. P., Flood, P. C., Liu, W., MacCurtain, S., & Armstrong, C. 2011. Big hat, no cattle? The relationship between use of high-performance work systems and managerial perceptions of HR departments. The International Journal of Human Resource Management, 22(8): 1672-1685.
30. Helfat, C., & Peteraf, M. 2003. The dynamic resource-based view: Capability lifecycles. Strategic Management Journal, 24(10): 997-1010.
31. Henderson, R., & Cockburn, I. 1994. Measuring competence? Exploring firm effects in pharmaceutical research. Strategic Management Journal, 15(Winter Special Issue): 63-84.
32. Hillman, A. J., Withers, M. C., & Collins, B. J. 2009. Resource dependence theory: A review. Journal of Management, 35(6): 1404-1427.
33. Hindin, M. J. 2007. Role theory. In G. Ritzer (Ed), The Blackwell encyclopedia of sociology, 3959-3962. Hoboken, NJ: Blackwell Publishing.
34. Holm, U., & Pedersen, T. 2000. The emergence and impact of MNC centres of excellence: A subsidiary perspective. London: Palgrave Macmillan.
35. Huselid, M. A. 1995. The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3): 635-672.
36. Katz, U., & Kahn, R. L. 1966. The social psychology of organizations. New York: Wiley.
37. Knudsen, T., & Levinthal, D. A. 2007. Two faces of search: Alternative generation and alternative evaluation. Organization Science, 18(1): 39-54.
38. Kostova, T. 1999. Transnational transfer of strategic organizational practices: A contextual perspective. Academy of Management Review, 24(2): 308-324.
39. Kostova, T., & Roth, K. 2003. Social capital in multinational corporations and a micro-macro model of its formation. Academy of Management Review, 28(2): 297-317. (Pubitemid 36446329)
40. Lefkowitz, J. 2000. The role of interpersonal affective regard in supervisory performance ratings: A literature review and proposed causal model. Journal of Occupational & Organizational Psychology, 73(1): 67-85.
41. Lievens, F., Conway, J. M., & De Corte, W. 2008. The relative importance of task, citizenship, and counterproductive performance to job performance ratings: Do rater source and team-based culture matter? Journal of Occupational and Organizational Psychology, 81(1): 1-18.
42. Lippman, S., & McCall, J. 1976. The economics of job search: A survey. Economic Enquiry, 14(2): 155-187.
43. Maertz, C. P., & Campion, M. A. 1998. 25 years of voluntary turnover research: A review and critique. In C. L. Cooper, & I. T. Robertson (Eds), International review of industrial and organizational psychology, 49-86. London: John Wiley & Sons.
44. Mäkelä, K., Björkman, I., & Ehrnrooth, M. 2010. How do MNCs establish their talent pools? Influences on individuals' likelihood of being labeled as talent. Journal of World Business, 45(2): 134-142.
45. Mäkelä, K., Sumelius, J., Höglund, M., & Ahlvik, C. 2012. Determinants of strategic HR capabilities in MNC subsidiaries. Journal of Management Studies, 49(8): 1459-1483.
46. March, J. 1991. Exploration and exploitation of organizational learning. Organization Science, 2(1): 71-87.
47. Martinez, J., & Jarillo, J. 1991. Coordination demands of international strategies. Journal of International Business Studies, 22(3): 429-444.
48. Mitchell, T. R., Holtom, B. C., & Lee, T. W. 2001. How to keep your best employees: Developing an effective retention policy. Academy of Management Executive, 15(4): 96-108.
49. Mitsuhashi, H., Park, H. J., Wright, P., & Chua, R. 2000. Line and HR executives' perceptions of HR effectiveness in firms in the People's Republic of China. International Journal of Human Resource Management, 11(2): 197-216.
50. Monge, P. R., & Contractor, N. S. 2003. Theories of communication networks. New York: Oxford University Press.
51. Monge, P. R., Rothman, L. W., Eisenberg, E. M., Miller, K. I., & Kirste, K. K. 1985. The dynamics of organizational proximity. Management Science, 31(9): 1129-1141.
52. Monteiro, F., Arvidsson, N., & Birkinshaw, J. 2008. Knowledge flows within multinational corporations: Explaining subsidiary isolation and its performance implications. Organization Science, 19(1): 90-107.
53. Morris, S. S., & Snell, S. A. 2011. Intellectual capital configurations and organizational capability: An empirical examination of human resource subunits in the multinational enterprise. Journal of International Business Studies, 42(6): 805-827.
54. Morris, S. S., Wright, P. M., Trevor, J., Stiles, P., Stahl, G. K., Snell, S., Paauwe, J., & Farndale, E. 2009. Global challenges to replicating HR: The role of people, processes, and systems. Human Resource Management, 48(6): 973-995.
55. Nelson, R. R., & Winter, S. G. 1982. An evolutionary theory of economic change. Boston, MA: Harvard University Press.
56. Nohria, N., & Ghoshal, S. 1997. The differentiated network: Organizing multinational corporations for value creation. San Francisco, CA: Jossey-Bass.
57. Ocasio, W. 1997. Towards an attention-based view of the firm. Strategic Management Journal, 18(S1): 187-206. (Pubitemid 127697937)
58. O'Donnell, S. W. 2000. Managing foreign subsidiaries: Agents of headquarters, or an interdependent network? Strategic Management Journal, 21(5): 525-548.
59. Paauwe, J. 2009. HRM and performance: Achievements, methodological issues and prospects. Journal of Management Studies, 46(1): 129-142.
60. Palmer, J. K., & Loveland, J. M. 2008. The influence of group discussion on performance judgments: Rating accuracy, contrast effects and halo. Journal of Psychology, 142(2): 117-130.
61. Park, J. H., Gardner, T. M., & Wright, P. M. 2004. HR practices or HR capabilities: Which matters? Insights from the Asia-Pacific Region. Asia Pacific Journal of Human Resources, 42(3): 260-273.
62. Pfeffer, J., & Salancik, G. R. 2003. The external control of organizations: A resource dependence perspective. Stanford, CA: Stanford University Press.
63. Podsakoff, P., MacKenzie, S., Lee, J. Y., & Podsakoff, N. 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5): 879-903. (Pubitemid 37239703)
64. Rosenkopf, L., & Nerkar, A. 2001. Beyond local search: Boundary spanning, exploration, and impact in the optical disk industry. Strategic Management Journal, 22(4): 287-306. (Pubitemid 33608383)
65. Rosenzweig, P., & Nohria, N. 1994. Influences on human resource management practices in multinational corporations. Journal of International Business Studies, 25(2): 229-252.
66. Roth, K., & Kostova, T. 2003. The use of the multinational corporation as a research context. Journal of Management, 29(6): 883-902. (Pubitemid 37453271)
67. Rotundo, M., & Sackett, P. R. 2002. The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87(1): 66-80.
68. Shenkar, O. 2001. Cultural distance revisited: Towards a more rigorous conceptualization and measurement of cultural differences. Journal of International Business Studies, 32(2): 51-535.
69. Spreitzer, G. 1996. Social structural characteristics of psychological empowerment. Academy of Management Journal, 39(2): 483-504.
70. Sumelius, J., Björkman, I., & Smale, A. 2008. The influence of internal and external social networks on HRM capabilities in MNC subsidiaries in China. International Journal of Human Resource Management, 19(12): 2294-2310.
71. Teece, D. J., Pisano, G., & Shuen, A. 1997. Dynamic capabilities and strategic management. Strategic Management Journal, 18(7): 509-533. (Pubitemid 127467809)
72. Tetlock, P. E., & Manstead, A. 1985. Impression management versus intrapsychic explanations in social psychology: A useful dichotomy? Psychological Review, 92(1): 59-77.
73. Thomas, K. W., & Velthouse, B. A. 1990. Cognitive elements of empowerment: An "interpretive" model of intrinsic task motivation. Academy of Management Review, 15(4): 666-681.
74. Tsai, W., & Ghoshal, S. 1998. Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4): 464-476.
75. Tsui, A. S., & Ohlott, P. 1988. Multiple effectiveness of managerial assessment: Interrater agreement and consensus in effectiveness models. Personnel Psychology, 41(4): 779-803.
76. Tsui, A. S., Ashford, St., S. J., Clair, L., & Xin, K. R. 1995. Dealing with discrepant expectations: Response strategies and managerial effectiveness. Academy of Management Journal, 38(6): 1515-1543. (Pubitemid 126020703)
77. Tversky, A., & Kahneman, D. 1973. Availability: A heuristic for judging frequency and probability. Cognitive Psychology, 5(2): 207-232.
78. Tversky, A., & Kahneman, D. 1974. Judgment under uncertainty: Heuristics and biases. Science, 185(4157): 1124-1131.
79. Tziner, A., Murphy, K. R., & Cleveland, J. N. 2005. Contextual and rater factors affecting rating behavior. Group & Organization Management, 30(1): 89-98. (Pubitemid 40176630)
80. Ulrich, D. 1997. HR of the future: Conclusions and observations. Human Resource Management, 36(1): 175-179. (Pubitemid 127037625)
81. Ulrich, D., & Barney, J. B. 1984. Perspectives in organizations: Resource dependence, efficiency, and population. Academy of Management Review, 9(3): 471-481.
82. Ulrich, D., Brockbank, W., Yeung, A., & Lake, D. 1995. Human resource competencies: An empirical assessment. Human Resource Management, 34(4): 473-495. (Pubitemid 126003806)
83. Vora, D., & Kostova, T. 2007. A model of dual organizational identification in the context of the multinational enterprise. Journal of Organizational Behavior, 28(3): 327-350.
84. Webster, C. 1997. Effects of researcher presence and appeal on response quality in hand-delivered, self-administered surveys. Journal of Business Research, 38(2): 105-114. (Pubitemid 127160049)
85. Westney, E. 2001. Multinational enterprises and cross-border knowledge creation. In I. Nonaka, & T. Nishiguchi (Eds), Knowledge emergence: Social, technical, and evolutionary dimensions of knowledge creation, 147-175.
86. Wood, R. E., & Marshall, V. 2008. Accuracy and effectiveness in appraisal outcomes: The influence of self-efficacy, personal factors and organizational variables. Human Resource Management, 18(3): 295-313.
87. Wright, P. M., & Nishii, L. H. 2007. Strategic HRM and organizational behavior: Integrating multiple levels of analysis. CAHRS Working Paper #07-03, Center for Advanced Human Resource Studies, School of Industrial and Labor Relations, Cornell University.
88. Wright, P. M., Dunford, B., & Snell, S. 2001a. Human resources and the resource based view of the firm. Journal of Management, 27(6): 701-721. (Pubitemid 33666933)
89. Wright, P. M., McMahan, G. C., Snell, S. A., & Gerhart, B. 2001b. Comparing line and HR executives' perceptions of HR effectiveness: Services, roles and contributions. Human Resource Management, 40(2): 111-123. (Pubitemid 33579295)
90. Wright, P. M., Gardner, T., & Moynihan, L. 2003. The impact of HR practices on the performance of business units. Human Resource Management Journal, 13(3): 21-36.
91. Yang, Z., Wang, X., & Su, C. 2006. A review of research methodologies in international business. International Business Review, 15(6): 601-617. (Pubitemid 44743106)
92. Zaheer, S. 1995. Overcoming the liability of foreignness. Academy of Management Journal, 38(2): 341-363.
93. Zollo, M., & Winter, S. 2002. Deliberate learning and the evolution of dynamic capabilities. Organization Science, 13(3): 339-351.